Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
A empresa respondeu
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Veja o que dizem as avaliações
Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Ver mais
A empresa respondeu
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Ver mais
A empresa respondeu
I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Informações de contato
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Reino Unido
- 08002545171
- info@pikl.com
- pikl.com
4,8
Excelente
433 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super easy to use and good value
21 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Claire, thank you for taking the time to leave us a review, we appreciate your valuable feedback.
Kind regards,
Wes
Resposta da Pikl Insurance
Thank you for taking the time to leave us a review, we appreciate your valuable feedback.
Kind regards,
Wes
It was very straight forward answering…
It was very straight forward answering all the questions online and when I had a small query, the person I spoke to on the phone was extremely kind and helpful.
18 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
We are glad to hear of your positive experience with us, thank you for taking the time to leave a review.
Kind regards,
Wes
Excellent
Easy to understand website and written in a way that is not confusing. Subsequent phone conversation also er helpful. I definitely recommend Pikl from this experience.
17 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
We are pleased you had a positive experience with us, thank you for taking the time to leave us a review, we appreciate your valuable feedback.
Kind regards,
Wes
Quick and easy to get the quote…
Quick and easy to get the quote generated and paid.
15 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Matt,
Thank you for taking the time to leave a review! we appreciate your valuable feedback!
Kind regards,
Wes
simple to apply for insurance
12 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Neil. Thanks for your comments!
Not bad, but could be better
Every year I receive an email saying my insurance has expired. I don't get a notification asking me if I want to renew (I have checked my junk folder too).
I would like to be reminded to renew, so that I don't have a lapse in cover and don't have to waste time reapplying for cover. Surely this can be automated? It means you're more likely to keep my business too...
5 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Martin, you should have received an automated renewal invite and apologies if that’s not the case. We’re currently investigating this. If you have any further queries, feel free to email info@pikl.com.
pikl hosting insurance for Airbnb
pikl hosting insurance is ideal for Airbnb short term lets - very easy to set up and really cheap to cover yourself using top up policy!
3 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Thanks for taking the time to leave some comments. We really appreciate it!
Great Customer Service
The customer service from Pikl is excellent, so kind and helpful, nothing is too much trouble
2 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Judith. Thanks for your kind words. We really value your comments.
Just what I needed...
It seemed too good to be true when I first came across Pikl insurance. I've been paying 4x as much for the last 4 years. I'm glad that someone has finally come up with a product for this niche market. Dan answered my questions on the telephone and the queries I rose online were answered within minutes.
1 de agosto de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Alison,
Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience with us. We appreciate your valuable feedback!
Kind regards,
Wes
Fantastic company
We were so relieved to find an insurance company which would insure both our own home and our Airbnb annex. Rebecca was brilliant, incredibly professional and she explained our options clearly. I would highly recommend Pikl to others.
31 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi,
Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!
Kind regards,
Wes
VERY EASY TO USE
30 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi,
Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!
Kind regards,
Wes
Helpful telephone assistance and easy…
Helpful telephone assistance and easy online quote process. Met my needs when other companies could not.
27 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi,
Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!
Kind regards,
Wes
All good and easy to do.
25 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Diane,
Thanks for taking the time to leave us a review, we appreciate your valuable feedback!
Kind regards,
Wes
Resposta da Pikl Insurance
Hi,
Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!
Kind regards,
Wes
Rebecca my customer service agent was…
Rebecca my customer service agent was absolutely brilliant. She was very Professional & friendly too. Thank you for looking after me.
20 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi,
Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!
Kind regards,
Wes
Fantastically smooth
Fantastically smooth! Highly recommended and importantly no hike in renewal price year on year!
18 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi,
Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!
Kind regards,
Wes
Very professional and helpful
I did a quote on line someone got back to me straight away....I then decided to go with Pikl and phoned them this morning and everything I needed to Insure they did and within an hour all sorted... Getting Insurance I find very stressful....but with these nothing was stressful...Thank you Rebecca for your professional help...
12 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Thanks for your comment! We really appreciate it.
I thought some of the questions were…
I thought some of the questions were ambiguous and had to ring for clarification when arranging separate host insurance. It was not very clear and open to interpretation.
1 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Thanks for your comments. We'd love to get some more insight from you regarding this. Feel free to contact us at info@pikl.com
Quick and easy
1 de julho de 2022
Avaliação não solicitada
Resposta da Pikl Insurance
Hi Detty, thank you for taking the time to leave us a review, we appreciate your valuable feedback.
Kind regards,
Wesley
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