Elephant pillow arrived within specified time, vacuum packed. It's lovely once plumped up, but there were several threads hanging/poking out from the seams. I checked they weren't going to unravel t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love what I ordered but disappointed in the delivery time Took longer to come than expected and couldn’t return as postage would have been just under what I paid for the goods… £35 back to China
Most definitely be will be ordering again just love these cuddley elephants ,really can't find a fault with this pillow.com and thank you so much for excellent postage xx
Elephant arrived in good time but it was vacuum packed in such a small package that the stuffing will take ages to re-distribute! Also, there is no 'PillowNap' label on the item, which the older item... Ver mais
Detalhes da empresa
Escrito pela empresa
IMPORTANT: We DON'T buy positive reviews like some of the other companies. Some of the negative reviews were written by our competitors, so the overall rating is not accurate. Thank you for understanding. PillowNap is a trusted company specializing in baby gear and toys. They offer a wide range of safe and high-quality products that prioritize comfort and fun for your little ones. With a commitment to customer satisfaction and community involvement, PillowNap is a top choice for parents seeking quality gear and toys for their children.
Informações de contato
150 Bruntsfield Pl, EH10 4ER, Edinburgh, Reino Unido
- support@pillownap.com
- pillownap.com
3,7
Bom
277 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Lovely elephant arrived eventually
The elephant is lovely. Very soft and cuddly.
I paid the £3.95 for the 4-7 day delivery (9-15 day delivery was free.)
Elephant was delivered after 13 days. Really annoying.
Don’t order for a birthing gift too close to the due date.
22 de setembro de 2022
Avaliação não solicitada
The pillow nap elephant is so soft and…
The pillow nap elephant is so soft and really cute. Beautifully made
5 de setembro de 2022
Great service
I ordered an elephant for my brothers new baby. It arrived well within the time limit and good quality
5 de setembro de 2022
Very pleased!!!!
Very pleased with this product. Super soft and just as advertised. My daughter loved it xx
4 de setembro de 2022
Perfection at its best my son loves the…
Perfection at its best my son loves the element pillow
1 de setembro de 2022
The first pillow had a defect however…
The first pillow had a defect however as soon as I reported this there was another on its way.
They are quite large and very soft, beautiful
14 de agosto de 2022
My niece loves the elephant thank u
5 de agosto de 2022
Large soft elephant
Lovely item. Would definitely recommend. Only fault was the wait so if you order allow plenty of time for it to arrive.
4 de agosto de 2022
Well made and look’s cuddly
Well made and look’s cuddly. It arrived quicker than what I thought 😃👍🏻
2 de agosto de 2022
Not good at all 😠 not the right…
Not good at all 😠 not the right height, no stuffing cheap and nasty and I paid £35 for it and have seen the same but better in B&M for £12, trying to return it and get my money back is a joke, no one wants to know and you have to send it back to china on a tracker which costs as much as I paid for it with no guarantee
20 de julho de 2022
Resposta da PillowNap
We are very sorry that you had such a bad experience with us... We can see that we asked you for photos of the product that was not as expected but we didn't receive them. We always take into account if something is wrong and make the best decision for our customers (most times a refund).
Also, we don't know if some stores are selling similar items like ours for much cheaper and we can't guarantee you the same good quality. We are the main seller of these items.
Ideal for the little ones cuddly and…
Ideal for the little ones cuddly and lies safety in it
9 de julho de 2022
Bought the pillownap for my friend's…
Bought the pillownap for my friend's grandson, it's brilliant lovely & soft for the baby my friend absolutely loves it keeps baby nice & safe & snug.
7 de julho de 2022
My granddaughter loves her elephant…
My granddaughter loves her elephant pillow. She takes it everywhere. I love the product and would highly recommend it to anyone
24 de junho de 2022
I paid extra for delivery 4-7 days
I paid extra for delivery 4-7 days, weeks later nothing. I think it is a scam.
24 de junho de 2022
Avaliação não solicitada
Resposta da PillowNap
Hello, we can see that your order was successfully delivered today. It's so sad that you left such a bad review for no real reason...
This elephant is beautiful my…
This elephant is beautiful my granddaughter loves it and we have some lovely photos of her with him. Great quality super soft would recommend
23 de junho de 2022
Arrived when said well packaged
17 de junho de 2022
Elephant is exactly the same as…
Elephant is exactly the same as advertised. I can't wait for my grandchildren to use it. Love it
8 de junho de 2022
Just a lovely idea
3 de junho de 2022
I was very pleased with both the small…
I was very pleased with both the small and large elephants i bought. They are a great quality
25 de maio de 2022
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.