I now own 6 reels 3 spinning and 3baitcasrers. I love every one of them. They perform as well as any reel at a great price, customer response is great through e mail contact. I own reels in the $300 p... Ver mais
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Veja o que dizem as avaliações
I have been purchasing Carbon X spinning reels and bait casting reels from Piscifun for many years. I am extremely satisfied with the quality and prices of these products. I am also very pleased with... Ver mais
The customer service hands down is top notch. The attention to detail and quick response is rarely seen these days. Kudos to the customer support. Also the product is superb. Picifun chaos pro reels a... Ver mais
I’ll give the reels 4 1/2 stars I own several types of your reels, but when it comes to parts and replacements, it’s horrible. I have two reels that I would like to fix and trying to get Parts is like... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.
Informações de contato
780 EPPERSON DR.CITY OF INDUSTRY,CA, USA, 91748, CA, Estados Unidos
- +1 865-601-1047
- cs@piscifun.com
- piscifun.com
4,6
Excelente
570 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company will take care of you, seriously.
This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may take a single day to respond, but when they do its worth it. Kindness and thoroughness hasnt been this good in a company for me since pre covid. Great experience. They want your business and will respect you as a customer, try it for yourself. Any issue with your order and you will get top level care.
6 de outubro de 2025
The reel part was already broken when…
The reel part was already broken when it came in.
3 de outubro de 2025
Resposta da www.piscifun.com
Dear Joshua,
Thank you for your feedback, and please accept our sincerest apologies regarding the issue with the fishing reel you received.
We have already followed up with you directly via email to resolve this. As soon as we receive the necessary details, we will immediately arrange to ship a brand new replacement product to you at no cost.
We deeply regret the inconvenience this situation has caused. Your satisfaction is very important to us, and we are committed to continuously improving our products and service.
Thank you for giving us the opportunity to make things right.
Perfect experience
8 de outubro de 2025
NautiX 4000
This order was a replacement for a dead on arrival/warranty. At the time of shipment, Piscifun always sends an estimated arrival date, and 3 of 3 orders, it is always Wrong by two days. I shake my head and say "my Friday order is not going to deliver Monday". Three times delivery has been 2-3 days later than the first estimate. Piscifun might as well just leave this up to the carrier's tracking mechanism. The NautiX 4000 appears to be a quality reel. Very nice drag, light wt., long smooth casts. I do feel very slight gear 'rumble' on this 9 bearing reel. It will be interesting to see if it gets 'hydraulic smooth' after the gears wear-in/mesh? I also prefer the handle grip on the 3000 with flats, vs the larger full round grip on the 4000>.
6 de outubro de 2025
Service & tech support
8 de outubro de 2025
My order was shipped so fast
My order was shipped so fast and arrived promptly. I was impressed how quickly it was out their door.
7 de outubro de 2025
Love the products for the price
5 de outubro de 2025
Best reels and best prices
I have the piscifun alijoz 400 and the electric Kraken I couldn't be happier with my purchase! I am new in fishing and even though I am inexperienced I can tell that piscifun products have great quality. I really love my reels!
6 de outubro de 2025
Viper reels are great and shipping was…
Viper reels are great and shipping was fast.
6 de outubro de 2025
This is my 2nd reel
This is my 2nd reel, and I’ve enjoyed both. It’s a great product, especially for the price.
4 de outubro de 2025
I received the wrong reels
I received the wrong reels. I contacted Piscifun about the incident(with photos) and expected to get the reels I ordered immediately. But, I had to take more photos and send them. Then I was told they would send the reels I ordered as soon as I sent the reels back. I sent the reels back, I will not order again from this company. I also told them to just keep the reels. I'm done with Piscifun.
4 de outubro de 2025
Resposta da www.piscifun.com
Dear Customer,
Thank you for taking the time to provide your feedback. First and foremost, we sincerely apologize for the error in shipping the wrong reels to you. This falls far short of the service standard we aim to provide, and we fully understand your disappointment and frustration.
After you initially contacted us, we should have immediately activated a more efficient process to correct the mistake, rather than having you go through the additional hassle of multiple communications and returning the product. We deeply regret the poor experience this situation caused you.
We would like to clarify the current status for you:
We have received the returned reels.
The correct reels you ordered have been shipped out.
Furthermore, as a gesture of our sincerity regarding this issue, we have processed a partial refund to your original payment method to compensate for the inconvenience you experienced.
We know that an apology cannot fully make up for your experience, but we hope these corrective actions convey our regret. We are internally reviewing and improving our order verification and customer service processes to prevent such incidents from happening again.
Finally, we respect your decision, but we remain grateful for the opportunity you once gave us. We wish you much joy in your future fishing endeavors.
Bought same reel at a swap meet liked…
Bought same reel at a swap meet liked it so purchased another for walleye fishing
4 de outubro de 2025
I bought 5 different reels and they all…
I bought 5 different reels and they all work great and didn't break the bank/
3 de outubro de 2025
Both products I ordered were shipped…
Both products I ordered were shipped fast and excellent quality
3 de outubro de 2025
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