Pisoria Avaliações 

147
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Pisoria, especially with Liana Soriano. She was incredibly helpful from the beginning of the process right through to the end, and has continued to be supportive even aft... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Luis was fantastic, very nice, knowledgeable and on time. Very good follow ups without being intrusive. Really liked it.

Avaliado com 5 de um total de 5 estrelas

Fast and efficient referencing checks from Liana and her team. The viewing was smooth and friendly, provided by Abraham. All my questions were answered fast as well by Luis.

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade

Escrito pela empresa

Pisoria offers flats and flatsharing accommodation across London. Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee. - All bills are included; - All properties come with fast-speed wifi broadband; - All properties have a cleaning service; - Additional furniture will be added at your request; - Most flats come with a wall-mounted flat screen TV; - No need to use an estate agent, so no need to pay a finders fee.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

147 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(147)

70 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great

Nicole was super fast to get a viewing and really helpful with the questions I had. She promptly get back with pending information and solutions. All the process was quick and diligent, I appreciate it!

6 de março de 2026
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the wonderful feedback. Nicole will be delighted to hear her quick responses, helpful support and efficient approach made the whole process smooth and stress-free for you.

Avaliado com 5 de um total de 5 estrelas

Top Quality

Pisoria helped me with refurbishing my flat. Top class communication, service and price. Thanks!

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your fantastic feedback. We’re delighted you were pleased with the communication, service and value provided during your flat refurbishment.

Avaliado com 5 de um total de 5 estrelas

Great team

Great team, very knowledgable, helped me find my perfect home within my budget. Thanks guys!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your lovely feedback. We’re delighted the team could help you find the perfect home within your budget and make the process such a positive experience.

Avaliado com 1 de um total de 5 estrelas

I had a very disappointing experience…

I had a very disappointing experience with Pisoria. Poor communication, unexpected charges, and unprofessional handling of property access. Cleaning standards were low, yet tenants were asked to pay excessive amounts without proper notice. I would not recommend this agency based on my experience.

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pisora are always super efficient

Pisora are always super efficient, friendly and professional to deal with, and I would not hesitate to recommend them to others

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your wonderful feedback and recommendation. We’re delighted our team’s efficiency, professionalism and friendly approach have made such a positive impression on your experience.

Avaliado com 1 de um total de 5 estrelas

Do not rent from Pisoria

I am currently renting a room that was advertised on Pisoria’s own website as having an “ensuite/private bathroom.” After moving in, I discovered that the bathroom shared with other tenants. This was never made clear before signing, and I only realised after arriving from overseas.
The room itself was not clean when I moved in (cobwebs, hair, fake eyelashes, mould, and damaged furniture), and despite raising these issues multiple times — and copying their maintenance team and staff directly — I have had no proper resolution or follow-up. I have since repeatedly asked for an amendment to my contract to insert a six month break clause which they refuse to do. They even tried to convince me that me that at the early surrender clause in the written contract is a (traditional mutual) break clause.
This all very disappointing as I approached the tenancy in good faith but clearly Pisoria's ad was the very least intentionally misleading and they lack integrity.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Hi Aaliyah,

I'm sorry to read your review, and to hear about your dissatisfaction, and I would like to investigate and try to resolve this issue for you.

I am not sure who you have been trying to contact to bring up this issue previously as I have not personally seen your communications about this.

Please could you drop an email to lettings@pisoria.com. I will pick this up for you, investigate, and try to find a resolution for you.

Regards,

Alex

Avaliado com 4 de um total de 5 estrelas

Didn't buy but still a great experience

Had a great house-searching experience with Bernardo. It was myself and my friend looking for a 2/3 bed. As well as that, we were looking in a very specific area and with a very unique tenancy length. With all these criteria, Bernardo was still able to find many places that were within the area and for the tenancy length that we were looking for. Although we weren't able to rent with them due to personal reasons that came up, we still had a great time with them.
All-in-all, a solid experience.
Would highly recommend.

17 de setembro de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the thoughtful feedback and recommendation. We’re delighted Bernardo’s dedication and flexibility helped make your house search such a positive experience, despite the personal circumstances that arose.

Avaliado com 5 de um total de 5 estrelas

Very helpful

After a long, dreadful search for the place, I came across this agency and finally managed to secure a place :) Bernardo was super helpful, answered all my questions and helped me through the whole process.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your lovely feedback. We’re delighted Bernardo could support you throughout the process and help turn a stressful property search into a successful and positive experience.

Avaliado com 5 de um total de 5 estrelas

Bernardo was really helpful and sweet…

Bernardo was really helpful and sweet in the whole process, he made the process very smooth, answered all my questions and explained them to me in utmost detail. Definitely Recommend him and Pisoria.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the wonderful feedback and recommendation. Bernardo will be delighted to hear his helpful and thorough approach made the whole process smooth and easy for you.

Avaliado com 5 de um total de 5 estrelas

Really a life saver

Really a life saver! Especially considering it’s August. My agent Bernardo was always available, professional and helpful - made finding a new place a lot easier!

15 de agosto de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the fantastic feedback. We’re delighted Bernardo’s availability, professionalism and support made your property search much easier during such a busy time of year.

Avaliado com 5 de um total de 5 estrelas

Quick and helpful in finding a flat-…

Quick and helpful in finding a flat- Bernardo was helpful, clear and quick to respond to any questions

12 de agosto de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your kind feedback. We’re delighted Bernardo’s clear communication and quick responses helped make finding your flat smooth and straightforward.

Avaliado com 5 de um total de 5 estrelas

Flat for the summer

Finding a flat for the summer was very helpful and the service was quick. Special thanks to Laura, my housing agent, who was very kind and responsive when answering questions. I will miss the property as it was an excellent accommodation.

10 de julho de 2025
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your lovely feedback. Laura will be delighted to hear her kindness and responsiveness made your summer stay such a positive experience, and we’re so pleased you enjoyed the property.

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Zaky!!

I had a great experience with Zaky!!

He helped me a lot with his exceptional service and professionalism

3 de setembro de 2024
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the wonderful feedback. Zak will be delighted to hear his professionalism and exceptional support made your experience such a positive one.

Avaliado com 5 de um total de 5 estrelas

My experience at Pisoria was so great

My experience at Pisoria was so great! Everyone is very kind and happy to help you out in your research for a new home.
Zakaria was my agent and even though I’m quite picky, he was able to find the perfect match for me.
Thank you so much for all your effort!
I highly recommend Zakaria as an agent, he will for sure find the best room for you!

27 de setembro de 2023
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the wonderful feedback and recommendation. Zakaria will be delighted to hear his patience, dedication and support helped you find the perfect home despite your very specific requirements.

Avaliado com 5 de um total de 5 estrelas

Great experience renting in London with…

Great experience renting in London with Pisoria. Thanks to Zak and Oksana that made my application very clear and easy.

20 de setembro de 2023
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your lovely feedback. Zak and Oksana will be delighted to hear their support helped make your renting experience in London smooth, clear and easy.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, agent Zak was extremely polite and helpful

27 de setembro de 2023
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your kind feedback. Zak will be delighted to hear his polite and helpful approach made your experience such a positive one.

Avaliado com 1 de um total de 5 estrelas

I'm writing to warn others about an…

I'm writing to warn others about an unfortunate experience I had with Pisoria]. I lost a holding deposit of £250 due to what I see as their vague instructions. They asked for any adverse credit history to be disclosed before a reference check. Naturally, I informed Vouch, their appointed third-party for such checks. To my surprise, the agency didn't recognize this and decided to pocket the deposit, citing I should've informed them directly.

It cost me £250 to learn that Pisoria may not be as transparent or straightforward as one might hope. Proceed with caution and get every single detail clarified if you decide to engage with them.

20 de setembro de 2023
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Hello Georgios,

We uphold a fair and transparent process and as stated in our holding deposit : "If you are unable to, or decide not to take up occupancy, or fail our reference checks (see below), the holding deposit is non-refundable. Any adverse credit history must be disclosed before we commence the referencing process."

You did not disclose your adverse credit history to either the agent or the agency. It's crucial to emphasize that any CCJ you may have had should have been disclosed before engaging with Pisoria, in accordance with the terms of the holding deposit you signed.

Thank you

Avaliado com 5 de um total de 5 estrelas

My experience was effortless

My experience was effortless. From when I got to the viewing I was greeted with a warm welcome from Zak who showed me around the flat and gave me a list of pros and cons. I was sold just like that! The document process was user friendly and easy to get around. Highly recommended and Props to Zakaria Bouanod for his dedication!

13 de setembro de 2023
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for the fantastic feedback and recommendation. Zakaria will be delighted to hear his warm, honest and dedicated approach made your renting experience effortless from viewing to move-in.

Avaliado com 5 de um total de 5 estrelas

I was abroad from Italy and Zak helped…

I was abroad from Italy and Zak helped me to find a property remotely.
Pisoria is a Great agency that really cares about their Properties.

26 de agosto de 2023
Avaliação não solicitada
logotipo da Pisoria

Resposta da Pisoria

Thank you for your wonderful feedback. We’re delighted Zak could support you remotely from Italy and help make finding your new property a smooth and positive experience.

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