Planty Avaliações 

1.282
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

This review is a follow up after my last one a few weeks ago. I noted that the meals were poorly packaged and lacked flavour. I also emphasised the lack of substance and protein content. They kin... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have wanted to move to a readymade plant diet for quite a while. Settled upon Planty after a bit of online researching. After a false start due to DPD not delivering my order the meals have been be... Ver mais

Avaliado com 5 de um total de 5 estrelas

As a long term customer, I’m really happy with the variety of meals, convenience and quality. It’s easy to reschedule, skip or cancel the subscription. Whenever I need to get in touch, they alw... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was tempted to try Planty after seeing an Instagram ad for them. Used a code and made my choices eagerly awaiting my delivery. Didn't know what to expect from them but I need not have worried becaus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de comida
  2. Fabricante de Alimentos
  3. Produtor de Alimentos
  4. Serviço de encomenda de comida online

Escrito pela empresa

Delicious food first. Always plant-based. That’s Planty. We’re a team of chefs, not a factory. Our founder trained in Michelin-starred kitchens, and every vegan ready meal we make goes through the same obsession with flavour that’s helped us earn 3 Great Taste Awards. Choose your meals, and we’ll deliver them free to your door on weekdays. No cooking, no washing up, no faff. Just proper plant-based food, ready in minutes. Our packaging can be recycled, composted, reused, or posted back to us free of charge. Both the delivery and returns are carbon-neutral, so the whole loop is accounted for. If you’ve ever thought vegan meal delivery meant compromise, we’d love to prove you wrong.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.282)

187 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Miserable experience

Miserable experience. I feel like a victim of fake reviews. There's no way anyone has genuinely enjoyed this food enough to give it 5 stars.

Meals at the bottom of the box were thawed because there was only one ice pack at the very top of the box. One meal had split open in transit but thankfully still frozen..

The meals themselves are grim. Watery, unpleasant, and too small to fill you up. It takes real talent to make a 'Bolognese' taste bad, like bitter cardboard mush, with Pumpkin seeds (inexplicably).

You sadly couldn't pay me to eat my way through another box.

***
Updating +1 star
The Planty Team obviously care a great deal about their brand and have sent numerous direct messages meanwhile. They even went so far as to send me additional product (even though I explicitly asked them not to) with a kind handwritten note.

I wasn't impressed that someone flagged my review as being 'defamatory'. I have no way of proving who was responsible for this, but fortunately Trustpilot verified my experience, for which I am grateful.

Still wouldn't recommend Planty, but good luck to you if you want to try it.

3 de junho de 2026
Avaliação não solicitada
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Resposta da Planty

Hi Connor,

Thank you for your feedback.

We really appreciate the update and you taking the time to speak to us last week. This is absolutely not the experience we want for our Planty customers, and are glad we were able to help make things at least a little better.

We hope you enjoyed your new meals, and appreciate you updating your review to reflect our efforts to help rectify the situation for you - this helps us improve even further, as a small business who are always looking for ways to make our customers’ experience better and better.

We thank you for your support, and hope you enjoy your meals this time around.

All the best,
The Planty Team

Avaliado com 3 de um total de 5 estrelas

Didn’t like some meals the mac n cheese…

Didn’t like some meals the mac n cheese wasn’t great

25 de maio de 2026
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Resposta da Planty

Hi There,

Thank you for your feedback, we really appreciate it. We are always looking for ways to improve, so if you did want to let us know what in particular you didn't love please contact us at hello@planty.uk, we would really appreciate that!

All the best,
The Planty Team

Avaliado com 4 de um total de 5 estrelas

Pleasing meals.

Pleased to try a couple of different meals. Would have preferred more cauli and less rice in the Cauli Korma. Overall, good food and a weekend treat to not have to cook my own supper on a Saturday night!

25 de maio de 2026
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Resposta da Planty

Thank you so much for your review, Genni!

It is great to hear you are enjoying your meals. We also appreciate your feedback, without people like you we wouldn't be able to do what we do!

All the best,
Scarlett

Avaliado com 5 de um total de 5 estrelas

I’ve been ordering Planty meals for a…

I’ve been ordering Planty meals for a year now and find them excellent! Good portions, tasty food and love the way they are constantly increasingly the range! The website is so easy to work, which means if I have to skip a week’s order it’s very simple! Highly recommend!

25 de maio de 2026
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Resposta da Planty

Thanks, John!

It's so great to hear that you are loving your Planty meals, and your continued support means so much to us :)

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

The Claims are True!

I’ve tried other plant based meals but these are easy, nutritious and sit well in my tummy. Plenty of variety and although I was concerned about the soya content, so far there has been no problem. If you are looking for quick and healthy look no further.!

1 de junho de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Thank you so much for your wonderful feedback!

We are so glad to hear that you are enjoying the meals, and that they suit you well, it means the world to us!

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

Great meal choice and flavour

Great meal choice, and the meals are delicious,
Great customer service and communication.
These meals are so good after my first meal I wrote to them to say how great it was

17 de maio de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Thank you so much Tracey!

We are so glad to hear that you are enjoying your Planty meals, and that you find the customer service spot on.

Your continued support means the world to us,

The Planty Team

Avaliado com 5 de um total de 5 estrelas

This is my second time ordering from…

This is my second time ordering from Planty and I still can't get over the quality and tastiness of the meals. They're filling, nutritious and just bloody lovely! I can't wait to order another box. Their customer service is incredible too. If you're thinking of ordering a box, I would absolutely recommend that you do! 10/10 😊

28 de maio de 2026
Avaliação não solicitada
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Resposta da Planty

Thanks so much!

We are so glad to hear that you are enjoying your tasty Planty meals, and find the customer service good! Your continued support means the world to us.

All the best,
Scarlett

Avaliado com 5 de um total de 5 estrelas

Tasty and easy!

I've been ordering from Planty for a few weeks now, and am really loving it! The food is really delicious, especially when you have tried several different meals and narrowed it down to your favourites. It's easy to change your delivery date, pause and switch your meals around. I love the filters when selecting the meals, for example I could filter out spice recently due to medical issue, and show only microwave recipes for the heatwave when I want to use the oven less! Meals are very good quality and taste fresh unlike a supermarket ready meal. This has made dieting really easy, as well as not having to worry about the dreaded 'what am I going to cook this week'. Great!

28 de maio de 2026
Avaliação não solicitada
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Resposta da Planty

Thank you so much for your kind words!

We are so glad to hear that you are enjoying your meals, and finding the filtering options helpful! Your continued support means the absolute world to us.

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

I feel this review is a little late as…

I feel this review is a little late as I have been getting my meals for a few weeks now but I actually feel that the food is better and better the more I order.I feel the portions are really generous and that is from someone that eats alot!!! It feels really satisfying to be eating healthy food which takes minimal effort to heat.The website is really easy to navigate which is great as I am not techy,so just wanted to say a big thank you!!!! I feel there is lots of of choice and actually have not had one takeout in several weeks as I would much rather be eatingy meals so good for my purse and my heath!!!!

24 de maio de 2026
Avaliação não solicitada
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Resposta da Planty

Thank you for your wonderful feedback!

We are so glad to hear that you are enjoying all the meals, and that you are impressed with the ease of navigating the website! Your continued support means the world to us.

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

Delivered as promised

Delivered as promised, food good, only one I didn't like but that is down to personal taste

8 de maio de 2026
Avaliação não solicitada
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Resposta da Planty

Thank you so much for your great feedback!

We are so happy to hear you are enjoying the food - if you would like any assistance with switching your meal choices or would like any meal suggestions please contact hello@planty.uk and we'd be more than happy to help!

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

Tasty

Tasty, healthy and very balanced. Love them!

16 de maio de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Thank you so much for your feedback!

We are so glad to hear that you enjoyed your healthy meals!

All the best,
The Planty Team

Avaliado com 2 de um total de 5 estrelas

Too many yucky tastes/textures, unfortunately

Was excited to try Planty but it was a surprise how few of the meals turned out to be good, most of them have a sloppy watery texture (even when cooked in oven instead of microwave, like the shepherd's pie thing which didn't brown up at all because it was too wet) and even some of the ones that are supposed to be on the sloppy side, like stews, tasted really bad. I don't even know how it's possible for a 'chef' to make a simple veggie bolognese that doesn't taste good but apparently it is, it was weird and bitter with vile cardboardy mince so I couldn't finish it, and I am NOT a picky eater at all. There were several meals too bad to finish which was hugely surprising. Found a very few dishes that were nice enough to reorder but got sick of them quickly and they are just not value for money considering the ingredients, esp at full price.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Planty have revolutionised my meal times

I had been using a meal prep company for around 7 years, after going veggie my options became very limited and deciding to go plant based meant I needed to look at my options elsewhere and I found Planty, I’ve now had two orders from them and all I can say is I wish I found them sooner! The portions are perfect, and the food is wonderful. I love the variety I now have in my food which was seriously lacking before. If you’re looking for plant based food with variety and flavour then I’d recommend getting your order in! Delivery options are convenient and have arrived exactly when expected. To top it off, I love that you can return the packing. I can safely say I am a huge Planty fan!

12 de maio de 2026
Avaliação não solicitada
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Resposta da Planty

Thank you so much, Kirsty!

We are so happy to hear that you are loving the meals, and finding the delivery and box returns convenient and easy to use! Your continued support means the absolute world to us, so thank you :)

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

I have tried a few of these type of hi…

I have tried a few of these type of hi end meals and this is by far the best.
Vegan and full of nutrition, without losing anything on taste. They are also a proper size - much bigger than a regular supermarket meal.
I hit a problem with my subscription (my fault) but quick as a flash, Scarlett had it sorted...and didn't make it difficult for me. Thank you, Scarlett. Will definitely be ordering a week. They are worth the money but if, like me, you're on a tight budget, they are perfect for half the week and then pad out the rest with home made stew or a jacket, salad and beans. Highly recommended *****

12 de maio de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Hi there,

Thank you so much for your fabulous review! Your continued support means the absolute world to us, so we are so happy to hear that you are loving the meals and that our customer service is great!

Customers like you allow us to keep doing what we are doing, so we really appreciate it :)

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

Great food

Great food, great price and always delivered on time.

25 de abril de 2026
logotipo da Planty

Resposta da Planty

Thank you so much for your kind feedback!

Your continued support means the world to us, so it's great to hear that you are pleased with your Planty meals and service!

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

I love the meals from this place

I love the meals from this place, always good customer service. Regular customer

7 de maio de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Thank you so much for your wonderful feedback!

We are so happy to hear that we've hit the mark with our delicious meals and great customer service. Your continued support means the world to us.

All the best,
The Planty Team

Avaliado com 1 de um total de 5 estrelas

Disappointing

I am not getting how people think this food is good. Just ordered about 8 different meals and I would not reorder any of them. Almost lifelong vegetarian near vegan. Allplants was miles better. This food tastes weird. We could not finish any meal.

7 de maio de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Hi Clare,

We’re very sorry to hear that you have not been enjoying the meals as you should be, your feedback is very important to us as a small business who are always looking for ways to improve!

We would really appreciate if you could contact us on hello@planty.uk, we would love to hear from you and see what it is we can do to try and improve, in whatever ways we can.

We look forward to hearing from you,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

My new go to treat

I love how it doesn’t just have too much tofu or edamame beans for high protein. I tried Simmer eat before for meal prep which did just that. This is way better everything feels balanced without excessive repetition of tofu or beans.

30 de abril de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Thank you so much!

We are so pleased to hear that you are enjoying your Planty meals. We strive to provide customers with nutritious, plant-based meals that you don't have to sacrifice deliciousness for, so it's great to hear that your experience reflects this!

Your continued support means the world to us,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, delicious food and super quick delivery with lots of info of when it will happen

24 de abril de 2026
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Resposta da Planty

Thank you so much for your kind words, Lois!

We really appreciate your continued support, it's so great to hear that you are pleased with our service and our tasty meals :)

All the best,
The Planty Team

Avaliado com 5 de um total de 5 estrelas

Exceptional in every way

Exceptional in every way. Food quality is very high for microwaveable meals, and it's clear that they put real effort into making healthy and nutritious food. The customer service is phenomenal -- I've had two queries so far during my time as a customer and both have been resolved very quickly and beyond my expectations.

29 de abril de 2026
Avaliação não solicitada
logotipo da Planty

Resposta da Planty

Thank you so much for your incredible feedback!

It is great to hear that you are so pleased with the quality of your delicious Planty meals. We are also very happy to hear that you are impressed with our customer service - you (the Planty customer) are our priority after all!

We truly appreciate your continued support, it means the world to us.

All the best,
The Planty Team

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