This review is a follow up after my last one a few weeks ago. I noted that the meals were poorly packaged and lacked flavour. I also emphasised the lack of substance and protein content. They kin... Ver mais
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Veja o que dizem as avaliações
I have wanted to move to a readymade plant diet for quite a while. Settled upon Planty after a bit of online researching. After a false start due to DPD not delivering my order the meals have been be... Ver mais
As a long term customer, I’m really happy with the variety of meals, convenience and quality. It’s easy to reschedule, skip or cancel the subscription. Whenever I need to get in touch, they alw... Ver mais
I was tempted to try Planty after seeing an Instagram ad for them. Used a code and made my choices eagerly awaiting my delivery. Didn't know what to expect from them but I need not have worried becaus... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Delicious food first. Always plant-based. That’s Planty. We’re a team of chefs, not a factory. Our founder trained in Michelin-starred kitchens, and every vegan ready meal we make goes through the same obsession with flavour that’s helped us earn 3 Great Taste Awards. Choose your meals, and we’ll deliver them free to your door on weekdays. No cooking, no washing up, no faff. Just proper plant-based food, ready in minutes. Our packaging can be recycled, composted, reused, or posted back to us free of charge. Both the delivery and returns are carbon-neutral, so the whole loop is accounted for. If you’ve ever thought vegan meal delivery meant compromise, we’d love to prove you wrong.
Informações de contato
Reino Unido
- hello@planty.uk
- planty.uk
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Planty = life saver for neurodiverse couple
This has been our go to ready meal service for nearly 2 years. As a neurodivergent couple we find cooking and meal prep really hard so having a subscription with 12 healthy and delicious vegan meals straight to our door is a life saver. 12 lasts us 2 weeks and costs less than a grocery shop. Don't know what we'd do without this service its truly kept us going during hard times and is so so convenient (and yummy!)
28 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your wonderful review and kind words, Megan!
We are so glad to hear that Planty has helped you to enjoy convenient and delicious meals.
We appreciate your continued support - it truly means the world to us :)
The Planty Team
Very pleased with the meals
Very pleased with the meals, very tasty and healthy. Also like the fact that the packaging can be returned to be used again.
28 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your great feedback!
We are so glad to hear that you are enjoying your Planty meals, and like the fact that you can return your old packaging.
We appreciate your continued support,
The Planty Team
These meals are great
These meals are great, really tasty with good portions. We have a vegan member in our family who struggles to find healthy vegan meals when out dining. Ordering is simple with plenty of choice and delivery is on time. Very impressed with the overall service and experience.
26 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Hi Gaynor,
Thank you so much for your great feedback! We are over the moon to hear that you are enjoying your Planty meals, and that we are able to help your family member find suitable options to make their day a little easier!
It is also great to hear that you have found the delivery and customer service spot on.
Thank you for your continued support,
The Planty Team
Customer support took 4 days to help with order
Ordered from Plantly with a confirmed delivery date. That date passed with no delivery. DPD have held the parcel for 4 days with tracking stuck on “we will update you soon”.
The real issue is Plantly’s customer service. Contacted them by email. No response on any channel for 4 days.
I finally did get a reply and they re-sent the package out which I appreciated them re sending the food but the first experience is what stayed with me.
The food is tasty but not sure if I will order again.
25 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Hello Alex,
Thank you again for your Trustpilot review.
We appreciate you speaking to us over email concerning this, and we are glad we were able to rectify the issue in the end. Once again, our sincerest apologies that we did not meet your expectations this time around.
We appreciate your continued support, we are a very small team and your feedback is vital to help us grow and improve.
All the best,
The Planty Team
Fabulous customer service and SERIOUSLY yummy food
I have been having problems with parcels being stolen from my doorstep.
The customer service team at Planty were incredibly helpful and, despite the delivery drivers’ worst efforts! The attention shown to resolving my delivery issues was incredible,
As well as having such a good customer service team, Planty meals themselves are GORGEOUS. Not using any mest means that it’s possible to completely enjoy both thr food as well as the sales back up
22 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your great review and kind words, Jackie!
We are really pleased to hear you are enjoying the meals. It is great to know our service has hit the mark as well, we are a small team but always aim to give our Planty customers the best experience possible!
Thanks again for your support, it really means a lot to us.
The Planty Team
Trying this service for a family member…
Trying this service for a family member who has had difficulty finding healthy, vegan meals elsewhere. I was surprised at the variety of meals and my family member said they tasted great and were full of flavour. It’s a relief to know he’s having something nutritious that is easy for him to heat up. Delivery and ordering were both seamless too.
22 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your fantastic review, Kimberley! We’re so happy to hear that you’ve had a great experience with our customer service and delivery, and even more delighted that your family member is loving the meals.
Thanks for your continued support!
The Planty Team
Resposta da Planty
Thank you so much for your kind words, Arju.
We are pleased to hear that you are enjoying the meals.
Thanks for your continued support!
The Planty Team
I've had one box so far
I've had one box so far. Everything has been great so far. Fast delivery. Tasty meals. I'm looking forward to trying more once I get my next box.
14 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your review!
We are really pleased to hear you are enjoying the meals and finding everything easy to use. I am glad to hear you are looking forward to exploring our menu further!
Thanks again for your support, it really means a lot to us.
The Planty Team
Delicious healthy food
Delicious healthy food, much better than takeaways and the delivery on subscription means we're never without a great meal. Great taste, nutrition, and no animals harmed (my essential criterion met!) so, a triple win!
27 de dezembro de 2025
Resposta da Planty
Thank you so much for your lovely feedback! We’re thrilled to hear our meals are helping you enjoy tasty, nutritious food. I am happy that we are able to meet all of your dietary needs! Making life easier and healthier for you is exactly what we aim for.
Thanks again for your support, we’re so glad to have you as part of the Planty family!
These meals have been a godsend
These meals have been a godsend! I aim to eat healthily and have cut out meat, but I was struggling to find the motivation and energy to prepare fresh, nutritious meals with working full time.
The Planty meals are so healthy, varied and, above all tasty and there’s lots to choose from. They’re frozen and quick and easy to cook, using a microwave or oven. I’m going to order some side dishes and puddings next as they look yummy. You can filter based on spice level, low fat, sugar etc. It’s also great that they’re so ethical and you can recycle the packaging back to them. I’m so glad I found this company!
16 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your kind review, Marian.
We are really pleased to hear how much you are enjoying the quality, taste and variety of the meals. It is great to know the nutritional information is helpful too, as that is something we put a lot of care into.
We are also glad our service and recycling efforts have stood out to you.
Thanks again for your support, it really does mean a lot to us.
P.S. We hope you enjoy the puddings and side dishes!
The Planty Team
Fantastic meals prepped and ready to…
Fantastic meals prepped and ready to eat!
13 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your review!
We are really pleased to hear you are enjoying the meals.
Thanks again for your support, it really means a lot to us.
The Planty Team
Nailed it - but a couple of observations
A fabulous selection of tasty meals which arrive by a reliable courier in robust, insulated packaging. Cardboard trays used instead of plastic which is excellent.
My observations so far are these:
Bearing in mind that the food is already cooked, the suggested heating times (microwave) are far too long so my first two meals ended up as mush. Still working on the best microwave temperature and timing for my palate.
There seems to be a high percentage of 'sauce' in some of the meals (last night's about 47%?) so I have cleared my filters and will try different options in future.
Thanks, Planty. Wishing you well with your business.
13 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your kind words, we’re glad to hear you are enjoying our meals!
We really appreciate your feedback about suggested heating times. We’re always looking at ways to improve, and we’ll pass your comments on to our team to see how we can improve the suggested times.
Thanks again for sharing your thoughts and for your support!
Easy to navigate the website and order
Easy to navigate the website and order. I like the flexibility with the subscription. I was able to put off future delivery for months even though I will change that when the food runs out. Delivered after a few days. Food excellent. I like everything I've eaten except for the beetroot stew with dumplings. It had way too much salt. Pity because I would probably have liked it with a lot less salt. Not sure why Planty would do this as salt is something that can be added later according to taste. I will order again because I like the wide range of ingredients and recipes. The meals are easy to store in freezer and cook with microwave or oven.
10 de abril de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your great review!
We are really pleased to hear you are enjoying the meals and finding everything easy to use. It is great to know our service has hit the mark as well. We appreciate your feedback on the salt content of the meals - we're always looking at ways to refine recipes, so I'll be sure to pass your comments on to our team to see how we can improve in that area.
Thanks again for your support, it really means a lot to us.
The Planty Team
I would order more often if it was reasonably priced.
I absolutely detest their 'Paneer' butter masala due to the cauliflower rice. I really nice the Buddha Bowl, Bean bake, Tempeh stir fry, and chilli non carne. I would love to see some more high protein meals.
I would probably stop cooking completely if it fit my budget range. A meal costs a bit more than £6 (with a coupon). I understand it may be a bit cheaper if I order in bulk but given that I live in a shared house and have limited freezer space, I can't order more than 6-7 meals in one go.
25 de março de 2026
Resposta da Planty
Thank you so much for taking the time to leave such thoughtful feedback, we really appreciate it.
We’re so glad to hear you found some real favourites. It’s also really helpful to know that some dishes worked better for you than others - taste can be very personal, and feedback like this genuinely helps us improve.
Thank you for your feedback on our pricing - we understand that Planty can feel a bit pricier than some options, but we put a lot of care into sourcing high-quality, plant-based ingredients, and ensuring the meals are nutritious, delicious, and convenient.
Fingers crossed your next box is an even bigger hit, and thank you again, we’re really glad to have you!
I have tried so many ready meals
I have tried so many ready meals, recipe boxes etc I can say 100% that Planty is the best. These meals are delicious, nutritious, satisfying and healthy. I initially ordered so I would have healthy nutritious meals as I recover from surgery. For sure I’ll be ordering so that Planty meals become my daily nutrition. Highly recommend anyone to give these a try, you will not be disappointed.
17 de março de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your incredible review!
We are really pleased to hear our meals are helping you enjoy tasty, nutritious food!
Thanks again for your support, it really means a lot to us.
The Planty Team
Absolute banger
Consistently tasty, very easy to use, and excellent service.
25 de março de 2026
Avaliação não solicitada
Resposta da Planty
Thank you so much for your review!
We are really pleased to hear you are enjoying the meals and finding everything easy to use. It is great to know our service has hit the mark as well.
Thanks again for your support, it really means a lot to us.
The Planty Team
Really impressed
I have been really impressed with the quality, taste and variety of meals available. All with quality ingredients. The information about each meal is also very helpful (eg fibre, protein, vitamins).
Add to this excellent service and recycling - 5 stars don't seem enough!
20 de março de 2026
Avaliação não solicitada
Resposta da Planty
hank you so much for your kind review, Paul.
We are really pleased to hear how much you are enjoying the quality, taste and variety of the meals. It is great to know the nutritional information is helpful too, as that is something we put a lot of care into.
We are also glad our service and recycling efforts have stood out to you.
Thanks again for your support, it really does mean a lot to us.
The Planty Team
Delicious and easy!
Food is really delicious. Portion sizes are good and heating instructions are clear and easy to follow. I like that they have an option to return packaging to be reused.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Planty
Hi Caitlin,
Thank you so much for your review!
It is great to hear you are enjoying the meals and finding everything easy to prepare. We put a lot of thought into making the portions satisfying and the instructions simple, so it is lovely to know that is coming through.
We are also really pleased you have noticed the packaging return option, it is something we care a lot about.
Thanks again for taking the time to share your feedback.
The Planty Team
Resposta da Planty
Hi Rishi,
Thank you so much for your lovely review!
We are so pleased you are enjoying the food, and we will be sure to pass your shout out on to Zoe, she will love that 💛
Thanks again for your support, it really means a lot to us.
The Planty Team
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