The Plastic Centre Avaliações 519

Perfect would highly recommend

Fast and accurate service. Lily's reputation is well-deserved!

Good value products, but be careful when ordering online as it allows you to buy products for delivery that aren't able to be delivered, luckily the staff were helpful and rectified this for me but the website needs fixing

easy to use web site.quick delivery.local branch very help full

i ordered some plastic trim for my bathroom which unfortunately arrived damaged. I raised the issue via their main website online 'communication form' plasticcentre .co.uk/ contact) as well as sending photographs of the damaged items to their email address birmingham (at) plasticcentre.co.uk (the main contact address on the URL above)... i never recieved a reply from either (this is clearly their advertised contact address as you can see they are still live, despite the content from the Plastic Center response below).

However on my 3rd attempt I eventually recieved a response from online (at) plasticcentre.co.uk a couple of weeks after my order (by now this was beyond their time limits for returns presumably). I informed by customer services rep 'L***y' that the request to return the items was now outwith their return window and basically 'tough ****' (however, my initial contact was as soon as i discovered the damage).

I am currently trying to arrange a 50% refund and will try and sell the few items that weren't damaged in transit. Will be escalating to trading standards.

In addition to previous, since the birmingham (at) email and the online contact form (above) don't work, the least they could do is remove them from their website to prevent other customers from being duped/confused when trying to return damaged products.

The plastic panel was excellent. However, it took some time to arrive (I know the van broke down which added another day) and then when it was delivered, it was dumped on the road behind my car. The driver then phoned to say nobody was in so he'd delivered. There were actually four adults in the house along with SIXTEEN dogs! There's no way he would have approached the front door without being heard. Luckily, I still had the strength in my old bones to carry the sheet inside!

Top marks to all I had pressed the wrong end of the scale,The lady I was dealing with was very professional, 👍, product great, service was great top marks, Mr Derek Norris,

I ordered some fascia and corner covers in brown and paid for them over the webb, I was contacted by Lilly to be told the parts were out of stock, but I could wait for more stock or have a refund. I chose the refund, the transaction was done promptly and was back in my account. Very good service

Plumbing pipe Advertised as anthracite grey and it was not, it was just light grey.. & sent 38m when ordered 40 m..
Still waiting for full refund..
Avoid

French Doors
The team at Plastic Centre were extremely helpful throughout the design of my doors. They answered all questions clearly and quickly. The product was manufactured and delivered quickly after order and the quality is great.

Great customer service from Lily. We had a problem with delivery and she sorted it out straight away.

Thanks

VERY EASY TO DEAL WITH & FANTASTIC DELIVERY TIME

Received the product very fast, but damaged, maybe in transit, but wasn't well enough packed to take any knocks. I contacted support and they arranged replacement immediately , which was better packed and rec'd 2 days later - excellent service.

Easy to order and the driver 5 star has well done 10 out 10 .

On time on budget and good quality

Excellent & delivered as ordered