Plumbs Avaliações 

Excellent service from friendly staff who are top class at their jobs. High quality goods and a good choice of materials.

Great service and covers

We were thinking for a while to either renew or recover our two settees. After checking on prices to renew, we decided to get Plumbs to quote for recovering. We were happy with their quote and very very happy with the end result. The workmanship was excellent. I would definitely recommend Plumbs.

The whole process was very easy. The people who came to our house were very courteous and were not pushy. Didn't feel hurried into making a decision. This is the 3rd time we have used Plumbs. Would be very happy to use them again. We were delighted with the curtains and covers we ordered

I ordered my covers for a large sofa and arm chair.
In feb...
The sofa cover came.. the armchair top cover was the wrong size,
I paid a deposit of £500.
But heard nothing from them for 4 weeks. It spoilt the over all look of my furnichair,
Eventally it came . I paid the remaining, £375.
It looks nice.
But at the end of the day
They are just covers £875 later
So no i would not recommend them,at all.
I felt they dont care, they just want as much money as they can get..
If i had the time over again.
I would not buy from plumbs
My overall experience was poor customer service..no concern for "just another customer

Lack of communication to start with. Misunderstandings and wrong information sent.
However, I could not fault the lady that measured and fitted my covers.
Discovered faulty stitching which is resulting in my covers being returned for repairs.
Quality of fabric is excellent.

The chair-seats are sumptuous but so much so that they fit only with difficulty in the frames!
The service was excellent and friendly.

I had a lovely lady come to do my safari her name is Amanda she was Absolutely amazing and the sofa looks Great Shirley Walters ❤ 😀

Quick, polite and helpful

The best bit was meeting Denise, having her help. Much easier to choose fabric in vivid. I found it hard to look at things well on your site. Very helpful her measuring and hanging curtains. I like the blinds I bought and the fabric and went ahead because I’d arranged the appointment but it was a pest having then to organise someone else to put them up. Maybe you could think about linking your reps with local handymen ?

Whilst the reupholstery work on the sofa and dining chairs is satisfactory, the overall experience has been disappointing.
The lead time of four months was excessively long. In addition, when the furniture was eventually returned, not all of the required fire-resistant labels had been attached to the cushions.
We have had to chase this matter on several occasions. Initially, adhesive labels were sent, which are clearly not suitable for this purpose. Today we have received four tie-on fire-resistant labels; however, we are still twelve labels short.

Absolutely superb service and product. Will recommend to anyone.

I would recommend Plumps Upholstery to anyone. After a tricky start requesting samples(which I never received) everything else went like clockwork. The rep came to my home and was very professional No hard sell. The driver came to pick up my chairs and were on time and very friendly. They said five weeks and true to there word five weeks later they came back. I am delighted with my chairs and a brilliant job.

We knew Plumbs were market leaders in furniture refurbishment so we had high expectations. You did not disappoint. From the consultation with your expert who advised on all sorts of things as well as colourways (using his interior design background) we progressed the order. The sofa was picked up on time to fit in with a month away and then returned to us on time and with a fantastic new look!
Only small thing was paying the balance before seeing the final goods - something you might want to look at. Appreciate you need to protect your own interests but you should have confidence in your customers!! As we had confidence in you. Super job!

Very professional service from Anita and very pleased with the sofa cover.

Excellent service from the Plumbs rep, very happy with covers and fitting.