The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly. The items were made promptly (quicker... Ver mais
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The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly. The items were made promptly (quicker... Ver mais
A empresa respondeu
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Ver mais
A empresa respondeu
The salesman Michael was very polite and friendly and helpful & when he came to fit the curtains he was very helpful.we are very pleased with the service we received from Plumbs & would recommend them... Ver mais
A empresa respondeu
Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Ver mais
A empresa respondeu
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Brookhouse Mill, PR17PZ, Preston, Reino Unido
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Polite and efficient estimator and fitter. Materials ready to time and appointment for fitting prompt and helpful. Curtains look smart!

Resposta da Plumbs
Your representative was very clear about the process timescales etc and gave good advice, she was very polite and knowledgeable., she provided the service we expected and met all our needs, quality of the replacement covers was excellent.

Resposta da Plumbs
Really good service from booking the initial appointment through templating and the replacement covers being fitted. They look even better than I hoped for, perfect fit and great attention to detail

Resposta da Plumbs
My new curtains look lovely, matching the newly decorated room perfectly. The fitterwas polite, friendly and efficient.

Resposta da Plumbs
Amazing service from start to finish. Super professional and my fitted covers look awsome. Loads of compliments - thank you Plumbs !

Resposta da Plumbs
So impressed with the service. Very knowledgeable and efficient staff and friendly.
Extremely pleased with the quality of my new sofa and armchair covers, they look like new, have transformed my lounge.
Will definitely recommend Plumbs to friends and family.

Resposta da Plumbs
Have had loose covers made and ‘loose’ is the right word. I’m not happy at all.They are really baggy on the sides and back. I made a complaint over two weeks ago and am awaiting -still- a response from the fitters.

Resposta da Plumbs
Fantastic quality.
Friendly staff.
So pleased with our upholstery.
Would strongly recommend.

Resposta da Plumbs
The salesman was super helpful. There was a slight hiccup with getting my covers made, but it was quickly resolved. I am super pleased with my covers. The fit is perfect.

Resposta da Plumbs
The collection and delivery service are excellent men were prompt polite and kept me informed when they encountered traffic problems.
I can't comment on durability of the suite as I've only had it a few weeks it looks lovely but the colour is much paler than expected. I chose the colour to match the curtains but now the curtains appear much darker and there isn't anything I can do about it. It would have been helpful to know, for comparison purposes to know the rate of commission that your sales people receive I did ask your representative but he refused to tell me
If you by a minor insurance policy you are entitled to know how much commission the seller receives and my suite cost considerably more. I know your sales person considered me to be an awkward customer when I asked him questions that apparently no one had ever asked. I also wanted to know if my deposit was safe as I had read that a couple of years ago Plumbs had gone into liquidation. £3000 is a considerable amount for new covers and cushions. I suppose I could look at Annual Report for details of commission.. Nothing wrong with transparency.

Resposta da Plumbs
I purchased replacement covers for my sofa and easy chair and also new curtains. I was extremely pleased with the service I received from the friendly representative who measured up and fit the items. The covers and curtains are beautifully made and top quality.

Resposta da Plumbs
We had a sofa and armchair reupholstered by the Plumbs team. From the friendly, helpful team, the choice of fabrics and the beautiful reupholstery it has been a really positive experience. We even know the names of the skilled workers who worked on our job. Not 5 star as we had a problem with thw return delivery and we are not clear who caised the issue vut in fairness to Plumbs they heard ny concerns and gave us opportunity to view our delivery before we paid the balance so exellent customer service from Plumbs.

Resposta da Plumbs
Friendly and helpful staff made it easy at every stage of the process. The fitting was done by a very efficient guy who made it a stress free procedure! I will definitely use Plumbs again.

Resposta da Plumbs
From the very first phone call to the delivery and fitting of our new curtains and blind every single employee I spoke to was in every sense polite, efficient and helpful. That is not usual these days sadly. The final products delivered and fitted are excellent too. Thank you Plumbs. Ten out of ten in my opinion.

Resposta da Plumbs
Our sofa has been transformed. I'm very impressed with the quality of material and workmanship which has resulted in a perfect fit. I'd highly recommend.

Resposta da Plumbs
Barbara came with sample books there were so many to choose from plenty choice i enjoyed the help ideas and fabrics Barbara showed me and chose a fabric that matched in perfect with my new decor a design i would not have immediately thought of but will match in perfectly so am looking forward to seeing the finished result and am pleased they will be professionally fitted for me.

Resposta da Plumbs
I have bought curtains and loose covers from Plumbs on more than one occasion. I have always been pleased and my recent purchase was no exception. Carol with whom I dealt was efficient, friendly and cheerful

Resposta da Plumbs
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