The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly. The items were made promptly (quicker... Ver mais
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Veja o que dizem as avaliações
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Ver mais
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The salesman Michael was very polite and friendly and helpful & when he came to fit the curtains he was very helpful.we are very pleased with the service we received from Plumbs & would recommend them... Ver mais
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Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Informações de contato
Brookhouse Mill, PR17PZ, Preston, Reino Unido
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Plumbs services are always highly…
Plumbs services are always highly professional but with a totally friendly expertise that makes it so much easier to make positive choices. I would recommend them with confidence.
5 de maio de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. It's great to hear that we have met your expectations with regards to the service and quality products.
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and delighted with the end result.
A nightmare
A nightmare. The most awful retail experience I have ever suffered. Incompetent staff, with no idea of customer care. Bullying threatening behaviour. Poor workmanship. Damage to property.
I shall have to take them to court.
Go somewhere else... I wish I had.
REPLY TO PLUMBS 2 JUNE 2026
Pretty words with no intentions. How can you investigate when you do not know who I am?
REPLY TO PLUMBS 4JUNE 2026
You did not ask for my details and I did not provide them, so how did you get them?
30 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're sorry to hear that we have not met your expectations. We take all feedback seriously and this will be passed onto the Team, for internal investigation.
Reply 2/6/2026 - I can confirm that you kindly provided your details to us, and we have updated our records on the 12th May, and the contents of your feedback was passed onto the Management Team.
I am so glad I chose plumbs to recover…
I am so glad I chose plumbs to recover my comfy sofa, with some lovely material and wonderful pattern designs to choose from.
It did take quite a while from choosing the material to having it fitted, but the wait was definitely worth the while, it has completely transformed our sofa, it was beautifully made, and beautifully finished. The lovely man who made the templates and fitted it on completion was amazing. I have only the highest praise for the people who made the covers for my sofa. A big well done to them all.
25 de abril de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been overly delighted with the whole process, which has met your expectations.
Extremely helpful and professional.
24 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We take great pride in the service we have to offer and we're really placed to hear that you have found our service helpful and professional.
Delighted
For two years, we couldn’t make up our minds about what to do about our conservatory furniture covers but Barbara from Plumbs completely solved the problem for us. She arrived promptly with a range of samples took the time to discuss our needs and concerns and guided us through the options with great patience
and professionalism.
Barbara made the whole process so easy and stress free and we truly couldn’t have made the decision without her help. When the covers arrived, she returned to fit everything perfectly.
We are absolutely delighted with our covers The service from Plumbs was top class from start to finish and we would highly recommend them to anyone looking for quality products and outstanding customer care.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear how delighted you have been with the overall service and quality products, which have met your expectations.
Your company is very good
Your company is very good, our six chairs are perfect, and quick,
3 de maio de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and products.
Excellent product
Helpful & friendly local consultant. Kept informed by the company. Faster than expected service and excellent quality of product for a fair price.
27 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with a helpful and friendly service.
Great service
Mike was friendly and professional, would definitely recommend Plumbs.
22 de abril de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to heat that you have received a friendly and professional service.
Good service and product.
23 de abril de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received great service and quality products.
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the end result.
Wonderful service
Wonderful service. Delighted with the loose covers which are beautifully made.
1 de maio de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the quality products.
Good quality and fitting .
Good quality and fitting .
Replacement seat pads delivered in very badly packed box . ³
29 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the fitting. We will pass on the details with regards to the packaging to our Teams.
Excellent efficient & personal …
Excellent efficient & personal service from start to finish. I was kept informed of progress and Karen the Plumbs representative was wonderful throughout and fitted the covers perfectly and professionally iBeautiful covers transformed my settees. Thank you Plumbs. My 4th set of covers over many years! I'd never go anywhere else!
30 de abril de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the efficient service and the beautiful transformation of your furniture.
First class service for a first class…
First class service for a first class product
30 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have rated our service and products, 'First Class'.
Very efficient service from measuring…
Very efficient service from measuring to fitting. I am delighted with my new covers and would certainly recommend Plumbs.
My contact John , was very helpful and professional
30 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the fitting.
An elderly armchair brought back to stunning new life.
Rob was brilliant. He helped me choose the best fabric to cover my large armchair, gave me lots of advice, and when he brought the cover it fitted perfectly. I am so pleased with the result. Despite its age, the chair looks and feels like a very expensive new armchair. Thank you so much Rob - and Plumbs.
28 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service received, from the Local Home Representative and also, throughout the order which has met your expectations with the service and quality products.
Very pleased with my two pairs of…
Very pleased with my two pairs of curtains and new tracks. Not cheap but excellent quality and so well-fitted.
20 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and been delighted with the workmanship.
Sofa was damaged before return and no…
Sofa was damaged before return and no one remarked on it until I pointed it out. It was not a cheap item to have reupholstered, the company has now said it will get it repaired but I am still waiting for this to happen and I don’t know if it will be successful. So disappointing I thought I could rely on this company.
15 de abril de 2026
Resposta da Plumbs
Thank you for taking the time to share your experience with us, and we're really sorry to hear that damage has been caused to your furniture. We take great care and attention, whilst handling our customers furniture and it is upsetting to hear, that your wood has been exposed to damage. I can see from the records that this is being handled by our Team, and an appointment has been arranged with a view to repair.
Great service
No hard sell. Good discount offered. Quick response from upholsterer. Great turnaround and workmanship from upholsterer.
25 de abril de 2026
Resposta da Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.
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