Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with. If you're reading thi... Ver mais
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Veja o que dizem as avaliações
We have found using pocket receptionist for the last few years essential for our business to be able to continue to grow. We are able to focus on other areas within our business and get back to custo... Ver mais
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My business partner and I have been using pocket receptionist for a few months now , since switching from Moneypenny. Our only regret is not doing this sooner as they're hundreds cheaper per mont... Ver mais
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Pocket Receptionist is an essential service for our company because they can handle the initial enquiry for us so we can continue to handle the previous enquiries we have received without distraction... Ver mais
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Detalhes da empresa
Sobre Pocket Receptionist
Escrito pela empresa
Pocket Receptionist: Your Reliable Ally in Seamless Communication.
Pocket Receptionist answers your calls with precision, professionalism, and a personal touch. Suited for businesses of all sizes, our service ensures every caller gets the attention they deserve.
From message taking to appointment bookings and payment processing, our receptionists maintain your reputation for excellence. Whether you' re a startup or an established enterprise, our tailored solutions and state-of-the-art software ensure no opportunity is missed.
Call Quality Guarantee
We’re committed to delivering you the highest service level and guarantee every call we take for you.
If you’re not happy with the way a call was handled, we will refund you for that call immediately.
Informações de contato
Sea Lake Road, NR32 3LQ, Lowestoft, Reino Unido
- pocketreceptionist.co.uk
4,4
Excelente
102 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great idea at first but added…
Great idea at first but added additional charges and no ability to learn the basics of my business based on data collection requested left many customers confused and lost me potential customers. Great sales pitch from whoever is was who signed me up, but quickly went down hill.
7 de maio de 2022
Good service and price
13 de abril de 2022
I used this company for a while now and…
I used this company for a while now and I can honestly say I would be lost with them. The team are amazing no matter who you speak with and they always follow your requests perfectly. Nothing is ever too small for them.
7 de abril de 2022
Avaliação não solicitada
Great ambassadors for our business
I've worked with other virtual receptionist services in the past, but the friendly, professional and highly responsive Pocket Receptionist team makes it feel like they're part of the team. In fact we've had clients mention Pocket staff by name, as if regular colleagues.
Great ambassadors for our business, really good value for money and highly recommended.
28 de março de 2022
Very very professional Service
21 de março de 2022
Brilliant service and very…
Brilliant service and very professional. Thanks we are very satisfied with PR compared to our previous call handling service. 100% better.
21 de março de 2022
Awful service
The accounts team billed us for a month when our account was closed. Refused to refund despite presenting them with clear evidence of a closed account. I will never ever use this awful company again. Avoid like the plague !!
4 de março de 2022
Resposta da Pocket Receptionist
Hi Sam,
Could you provide details of your company name and the date you signed up and I'll investigate this immediately.
Part of the Team
We've been using Pocket Receptionist for many years and have always found them very friendly, professional and helpful. They have become an integral part of our business, and would highly recommend.
1 de março de 2022
What can I say id be lost without this…
What can I say id be lost without this team on my side. The are professional and friendly and carry out how I wish to run my office perfectly. Having PR on side allows me to spend more time making money and growing the business. Good job guys
2 de dezembro de 2020
Avaliação não solicitada
Professional and responsive service
Professional and responsive service; you can even have a free trial if you want to 'try before you buy'!
15 de novembro de 2020
Avaliação não solicitada
Great service
29 de julho de 2020
Avaliação não solicitada
The best around
Very efficient,they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommended them without hesitation.
24 de julho de 2020
Avaliação não solicitada
Very efficient
Very efficient, they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommend them without hesitation.
23 de julho de 2020
Avaliação não solicitada
Great people offering a professional…
Great people offering a professional service, fantastic value for money!
22 de julho de 2020
Avaliação não solicitada
Faultless throughout
I have been with Pocket Receptionist for a number of years and the service has been faultless throughout. Highly recommended to any business large or small.
21 de julho de 2020
Avaliação não solicitada
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