The handheld poooliprint L1 is a cool little invention. It fits in my purse thus it is easily transported. Basically, it prints out a black and white photo on a receipt type paper. The instructions... Ver mais
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Veja o que dizem as avaliações
I'll start by saying I have a black and white printer and one of their color printers, both of those work great, which is what lead me to this next purchase. The PoooliPrint Z1 Color Photo Camera... Ver mais
A empresa respondeu
I am underwhelmed to say the least. i bought the "higher resolution" printer and everything looks like it came out of an over the hill xerox machine. shipping takes forever and paper is very expensive... Ver mais
A empresa respondeu
Waited many weeks for the printer to arrive, only to find out it cannot be paired with my iPhone, message saying it’s unsupported! Impossible to get hold of anyone from pooliprint, they have now disap... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Poooliprint® is a pocket printer for Apple and Android devices. Its a thermal printer so you don't need ink and you can print pictures, images, notes and more from your smartphone.
Informações de contato
9779 South 36th Lane, 85339, Laveen, Estados Unidos
- 6232175995
- support@poooliprint.com
- poooliprint.com
3,5
Bom
632 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Freaking love this printer
Freaking love this printer! I take it everywhere and print friends stickers and pictures all the time
23 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Alexandra! Thanks for the 5-stars! We're happy that you loved the product! If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
Great little printer
Fast service, arrived quickly. This little printer is exactly what is advertised. Easy to use, portable and fun. Love the sticker rolls and fun images on app. Love it Thanks
22 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Awww! That is so nice of you to say that, Teena! You’re too kind. Thank you for that feedback.
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
I love my Poooliprinter
I love my Poooliprinter. Always wanted a pocket thermal printer did some searching online and found an L1 and got it at a discounted price. I then returned to your website and have been taking advantage of all your sales and free shipping! I waited and waited for XL to come on sale and now have it as well and love, love, love it!!!
15 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Amy! Thanks for sharing your honest reviews! We thank you for supporting our brand. Do follow our social media accounts as we will be giving more discounts!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
Paper price and shipping time is a…
Paper price and shipping time is a detractor, but the device is great
1 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Thanks for your honest feedback, Marie! It's normal for international orders to get slight delays but we make sure it arrives or deliveres to you asap.
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
The shipping was fast and easy
The shipping was fast and easy, and ordering was so simple! Love my poooli printer!!! I do wish the printer was a little bit more high definition but I still love to use it as a picture printer!
11 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Thanks for leaving us a feedback, Noelle! Thanks for supporting our small business. You are so kind!
Could you kindly contact our friendly customer support team at support@poooliprint.com, for us to help you to do basic troubleshooting steps, please?
We're looking forward to hearing from you!
Thanks again!
PoooliPrint™ Support Team
https://www.poooliprint.com/
A great experience
I received my printer very quickly with it arriving a week after purchasing. Since then I have used it many times for journalling, and have been amazed with how easy it is to use and had well it works. I even showed it to my sister who then brought her own poooliprinter. It is easy to use, and has just been a great experience. I highly recommend poooliprint!!
24 de janeiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Karen,
That’s extremely kind of you to say. You’ve made our week. If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com
Cute printer
Cute printer. Portable and easy to use at work
11 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Renee,
Thank you for saying that. I really appreciate the feedback! If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com
Website is misleading with shipping
The printer itself is really nice, it prints very well and connects via Bluetooth to the phone. However I have been waiting over 2 weeks for the rolls of paper that I ordered at the same time as the printer. I got the printer in 5 days, I am still awaiting the paper. On their website it says they ship in 1-3 business days. Website is misleading but the product itself is good.
22 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Kyra,
We understand that as a customer when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and we sincerely apologize.
I'm sorry if you missed the part where we informed our customers that we have 3-5 business processing days before an order gets shipped. This means that your order will be shipped within 3-5 business days after it was created. This was stated in our FAQs section here, PoooliPrint.
The estimated delivery time frame will be 3-21 business days depending on your location. Please understand that delays mostly in International orders are normal.
Could you please contact our friendly support team at support@poooliprint and make sure to provide your order number so that someone can assist and provide you with resolutions to your concerns?
We're looking forward to hearing from you at your earliest!
Regards,
Poooliprint Support Team
I was absolutely amazed at my…
I was absolutely amazed at my poooliprint pocket printer, I am totally in love with it and show it off to all my friends.
24 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Toni,
Wow, thank you. I really appreciate you saying that. It’s really nice to hear great things about the Poooliprinter. If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com
Cute and easy to use with app
This very cute printer works as expected, knowing it uses no ink. I found it easy to set up but needed the Pooli App to do so. However, the app is easy to use and with a little bit of experimenting, provides more print options than I had imagined it could. I use it mainly for vintage images in mixed media but it works great for things like printing coupons too. Love it!
25 de janeiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Pei,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Poooliprinter. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Poooliprint family, we look forward to seeing you again soon!
PoooliPrint™ Support Team
https://www.poooliprint.com
Printer is well made and easy to use
Printer is well made and easy to use. Shipping policy was deceptive. Three to five days translated to three weeks as printer came from China.
5 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Kc,
We appreciate your honest review. I understand the inconvenience. The estimated delivery time frame is 3-21 business days once the package has been handed over to your country's local carrier.
Also, we have 5 business processing days before an order gets shipped. This means that your order will be shipped within 3-5 business days after it was created.
We have 3 different warehouse located in the US, CZ and Asia. Please be advised that we reserve the right to ship from our international warehouse from time to time based on the item(s) you ordered & inventory in our overseas warehouses. This is stated in our FAQs in the website here, https://www.poooliprint.com/apps/help-center#hc-i-live-abroad-will-i-get-charged-customs-duty-or-taxes.
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Poooliprint family, we look forward to seeing you again soon!
PoooliPrint™ Support Team
https://www.poooliprint.com
It’s such a handy little printer
It’s such a handy little printer! I use it to print encouraging messages for my students and they love it.
4 de março de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Julie,
Reviews like yours make our day because it makes all the hard work worthwhile. It’s so fantastic that the Poooliprinter has made such a difference to your students. If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you!
From all of us at Poooliprint family, we look forward to seeing you again soon!
PoooliPrint™ Support Team
https://www.poooliprint.com
This product is amazing!!
This product is amazing! It is so easy to use and is very versatile. I appreciate all the different paper options, too!!
28 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi there, Michelle! Thanks for leaving us 5-stars! That’s extremely kind of you to say. You’ve made my week.
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
This little gadget is a game-changer…
This little gadget is a game-changer when it comes to personalized printing. I've used it for everything from creating custom stickers for my water bottle to printing out photos to create a memory book. The quality of the prints is fantastic and the portability of the printer is a huge plus. I can take it with me anywhere and print out what I need on the go. I especially love the app that comes with the printer, which makes it super easy to customize my prints with different fonts, colors, and designs. The ink-free printing technology is also a major selling point for me. I no longer have to worry about running out of ink or dealing with messy ink cartridges. Overall, I highly recommend the PoooliPrinter® L2 to anyone who wants to add a personal touch to their everyday life.
31 de janeiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Awww, thank you, Aivaras. This was the nicest message to receive. You’ve made our team so happy!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
The design is really cute and service…
The design is really cute and service was great, but I am sadly disappointed with it. Quality is paper is horrible , quality of photo as well, black and white and pixelated.
Not much use for me , I feel I threw $80 away :(
25 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Andrea,
Thanks for bringing this concern to us, we sincerely apologize for the inconvenience.
Please contact our friendly support team at support@poooliprint and make sure to provide your order number so that someone can assist and provide you with resolutions of your concerns.
We're looking forward to hearing from you at your earliest!
Regards,
Poooliprint Support Team
Not a truthful company
So far I’m not impressed with this company and I haven’t even received my printer yet. On the website, the Shipping Policy states they will ship the product out in 1-3 business days. Awesome! They did ship very quickly. I got an email with tracking number a couple days after I placed my order. HOWEVER, their Shipping Policy also states that shipping time in the US takes 1-3 days. (And their stated address on the website is Delaware) It’s been over three days and the tracking has not yet updated! But now I see the estimated delivery date could be a couple of WEEKS until it arrives! I sent an email and all they say is that everything is “normal” and that it is in “transit”. Having ordered items from China before I know that it is indeed “normal” to not have tracking updates, and it takes weeks to arrive. My huge problem with them is that they LIED on their website when they state that it takes 1-3 business days to receive in the US. They don’t want you to know that this ships from China and will take weeks to receive! And also incredibly expensive to return if you don’t like it! They are lying and misrepresenting themselves so much on the website. Skip this company and go find their competitors on Amazon….wish I had ordered somewhere else.
23 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Dear Janine,
We are sorry for this inconvenience. While over 95% of the items that we sell are shipped from our U.S inventory, in some cases if the items you ordered aren't available in our U.S inventory, we do ship from our factory in China.
This is something we stated on our website FAQ, here:
https://www.poooliprint.com/apps/help-center#hc-i-live-abroad-will-i-get-charged-customs-duty-or-taxes
This rarely happens but when it does we usually split the order to ship available items from the U.S and the remaining of the order separately.
Also, no worries about the return. Our offices and return address is in the U.S so you can return your order to the U.S.
This being said, I checked your order and it's on it's way and should get delivered to you shortly. Shipping from China is indeed fairly quick as we use a reliable and truste carrier to ensure you get your items delivered quickly.
Thanks for your purchase.
Regards,
Poooliprint Support Team
Never received product, no refund
I ordered a Poooliprint back in December for my daughter for Christmas. There was some sort of problem with the delivery -- although the address I gave them was correct, for some reason, it could not be delivered. I have been waiting for months for them to either return my money or send another printer and all they say is the following:
Thank you so much for following up on this concern. I have checked the status of your order and unfortunately, it seems that we still haven't received your package back to our warehouse. This process may take 3 weeks - 2 months depending on the location and the carrier.
We will surely keep you posted with the new tracking number once it reships.
We apologize for any further inconvenience and delay. We appreciate your continued patience and understanding.
19 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Dear Becki,
We are sorry for this inconvenience. After further investigating your order, it appears that there was an issue with the delivery address for your order which caused a delay.
Ultimately, the order was returned to our international warehouse and scheduled for redelivery. Now I can see that it should get redelivered to you soon. No matter what, if there is an issue and you don't get your order, we will send a replacement for free or a refund, no worries!
Regards,
Poooliprint Support Team
Poooliprint is really good
I've been looking at this for a while I wanted something that would print my diagrams for my uni course and using the sticky paper can stick in my book to help revise for exam.
The only thing is I think I need to order the XL as writing csn be a bit small pictures are great. It would be good if it was colour .
I think these are great to be honest I'm glad I bought one for sure.
18 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Thanks for your honest feedback, Gina! This kind of feedback motivates the entire Poooliprint team to continue exceeding quality standards.
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
The coolest!
I first fell in love with Poooli after seeing all the cool things people were doing with it. I have a friend who uses hers for her travel journaling.
My niece recently had a baby boy, so I made a collage of his first days. I have a daily journaling practice, so the PoooliPrint is perfect for me. And I love that I can print photos and stickers when I’m out with friends!
I had a few questions and their customer service was responsive both via email and ig messenger.
Highly recommend as a gift for someone craft or a treat for yourself!
17 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
Thanks for the recommendation, Nicoleissketchy! The entire team is incredibly grateful for the kind review you shared!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
An awesome gift idea for my teen
An awesome gift idea for my teen, she uses it in all aspects of life, social, school work and journaling to add lists or pictures as reminders of things to do or memories. Super easy app to use that can be used even by teens younger brother!
13 de fevereiro de 2023
Avaliação não solicitada
Resposta da Poooliprint
We can’t thank you enough for the kind words, Debra. Your review means a lot to us and lets us know we’re on the right track!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :)
PoooliPrint™ Support Team
https://www.poooliprint.com/
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