Would like to say i had a good interaction with this company. I had a question about shipping ajd tracking. Emailed customer support and within 3 mins Nina emailed me back and answered my questions wa... Ver mais
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Veja o que dizem as avaliações
The full mystery of the boxes made these a compelling and exciting purchase. So much so that we have a subscription for the Pipsqueak box; my pips absolutely love receiving something just for them eac... Ver mais
I had inquired about a box ordered in June with an expected shipment date of June 14th. I received a message from someone named Austin , he requested my order number and said he would look into it.... Ver mais
I placed my order on June 12, 2026 and as of July 22, 2026, I still not received it. I contacted customer service several times, and each time I was assured that my order would be placed on the priori... Ver mais
Detalhes da empresa
Escrito pela empresa
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Informações de contato
Estados Unidos
- porchpirates.us
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Heidi was very helpful with getting my…
Heidi was very helpful with getting my questions answered and responded really quick and made sure it was done thank you so much
Delivery took a while but box was good…
Delivery took a while but box was good when arrived
Heidi made the experience painless and…
Heidi made the experience painless and easy. Now the bachelorette party will go off without a hitch!!!!!
It was exciting
It was exciting, and nothing went to waste.
Repeat Customer!!!
I purchased 2 mystery boxes—one pink taped and one classic liquidation box. Everything in the boxes was high quality and fun products.
I work in health care and took the products to our CNAs for CNA week and let them pick out their goodies. They were thrilled. I’ve ordered another box and can’t wait to see what I get!!
Katie was great!!" She handled any…
Katie was great!!" She handled any issues i had to my satisfaction. Will shop with them again
Katie was amazing quick to address my…
Katie was amazing quick to address my problem and offer a fix and she was very kind
Katie was great she really made me feel…
Katie was great she really made me feel heard and was so kind
I have had nothing but issues with my…
I have had nothing but issues with my orders as well as getting my refund because they couldn’t fill it. Not very happy at all. I put a second order in ordered 3 boxes 2 I received the other still hasn’t shipped. Very disappointed in the whole ordeal!
Items were a 10 but the delivery time a…
Items were a 10 but the delivery time a 1.
The last order of 2 boxes one box was a 10 the 2nd box was a dud. 6 items of trash. Paper sombreros, a thin bath towel a waist trainer a part for a air conditioner, I can't remember the other two items.. All for 60.00 so Id love to be compensated. Im not a complainer, I just want what I pay for. Thank you.
Not worth it!
Took forever for my box to arrive. Then all that was in it was a broken printer, an open box of breastfeeding pads, a shower chair with parts missing, a rubber ball, a door lock, a journal book and a cheap sling bag purse. Definitely one of the worst Mystery boxes I've ever received. Disappointed 😞
I am extremely happy with the product…
I am extremely happy with the product that porch pirates provide. I have ordered 3 times.
When they initially came out
When they initially came out, I bought one for my son, and it soon became one of his favorite playthings. He kept returning to it since he was having so much fun with it. It also works well as a party favor or birthday present. For children who like engaging, hands-on activities, I would unquestionably suggest it.

Resposta da Porch Pirates Mystery Boxes
Love it. Just got our second box
Just got our second box, love the variety. Didn’t get a high ticket item but just got a $300 toaster in our wildcard box. Shipping was much faster the second time around, support was excellent. Best mystery box company we’ve dealt with.
Shipping was not as promised
Shipping was not as promised, but we got that straightened out
I ordered the rainbow box
I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were overwhelmed however I was not being scammed. A few days later much to my delight the box arrived. It was so much fun opening it. All the items were useful, clean, and intact. I used the items for my family reunion silent auction. I was very pleased. I posted everything on Facebook and had several people say they were going to order now that they saw it was the real deal. The only suggestion I have is when you do recieved an order that you could give an expected delivery due date. I was so happy with my first box I ordered another on June 11 and am still patiently waiting.
The communication was wonderful!
The communication was wonderful!! And the box itself a lot of fun!
I loved everything only thing I can say…
I loved everything only thing I can say was not the best is that it took longer then I expected.
I will be ordering again
Great customer service
Great customer service. They let me know quick if there was a delay in delivery.
I have ordered my package and was told…
I have ordered my package and was told it would be the next Friday that I would get it. Never received it message them about it told me that they would be several days behind as I got popular on social media and have lots of people ordering so I say okay and I waited and waited got a tracking number and I'm waiting and still haven't got my package and it's been almost a month. I have message them on Facebook Messenger through email and on their site and haven't really got anything for them I'm about to get a hold of them and ask for a refund as this is bullcrap and it shouldn't take this long after you've already billed me and took my money and still haven't gave me my item.
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