Port2Port.wine Avaliações 

1.084
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good introductory offer and a great variety to choose from, with some hidden gems among them. Delivery was marred by the shipping company, but not Port2Port's fault, and they followed up on the proble... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding selection of wines. Super friendly service and lightning fast deliveries. What more can one ask for? You guys ROCK.

Avaliado com 5 de um total de 5 estrelas

The magnificent range of wines is key, especially some only being available via this route. The bundle options are great, introducing some wines which one would have never before tried. Additional... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Port2Port carries a great range that aligns well with my interests and tastes. They also have a good relationship with premier producers. Finally, their service is prompt, prices are good, and deliv... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vinhos

Escrito pela empresa

Port2Port is SA's biggest online fine wine marketplace. Buy your favourite wine online and have it delivered to your door, at cellar door prices: no mark-ups mean the best deals on your selections. Looking for more than just wine? Port2Port has just added an extensive portfolio of premium spirits for the most discerning collector, including Scotch Whiskies, artisanal Gins, Bourbons, Vodkas and Rums. For any order-related, product-listing or general enquiries, please feel free to contact us at help@port2port.wine to speak directly to one of our consultants.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.084)

58 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A very smooth delivery…

A very smooth ordering and delivery experience. I managed to get some really lovely wines as a gift and they were delivered promptly with no fuss. I will be ordering from them again.

20 de outubro de 2025
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for your kind review. We are pleased to hear that you had a smooth ordering and delivery experience and that the wines made for a lovely gift. We truly appreciate your support and look forward to welcoming you back again soon. Kind regards, the Port2Port Team

Avaliado com 5 de um total de 5 estrelas

The best place for wine

I may not always buy, but I always read the P2P emails and what is on offer.
The range is ridiculously extensive.

26 de novembro de 2025
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Resposta da Port2Port.wine

Good day, thank you for your wonderful review. We are delighted to hear that you enjoy reading our Port2Port emails and keeping up to date with what is on offer. We take great pride in offering an extensive range of wines and truly appreciate your continued interest and support. Kind regards, the Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Efficient selection and delivery

Efficient selection on website and speedy delivery even in our small town.

21 de novembro de 2025
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Resposta da Port2Port.wine

Good day, thank you for your kind review. We are delighted to hear that you found our website easy to use and that your order was delivered quickly, even in a small town where deliveries usually take longer as it sometimes an outlying area. We truly appreciate your support and look forward to assisting you again soon. Kind regards, the Port2Port Team

Avaliado com 2 de um total de 5 estrelas

i am still waiting for the tax invoice…

i am still waiting for the tax invoice as requested twice already and one of the orders are still outstanding??>
DeMorgenzon Reservice Chenin Blanc did not arrived

1 de novembro de 2025
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Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. Please accept our sincere apologies for the inconvenience caused. We also apologise for the delay with the DeMorgenzon Reserve Chenin Blanc 2023, which has since been delivered. We truly value your loyalty and support, and we appreciate your patience and understanding. Kind regards, the Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Great delivery

Ordered 8 bottles of a great wine to take advantage of a discount.
Bottles arrived in the Great Karoo like clockwork.

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

good experience, comms not great

User experience on the site was good, delivery came through very quickly so was pleasantly surprised by that.

The only criticism is I never received any correspondence between ordering and delivery, which left me feeling a little worried as I hadn't used them before and wondered if I'd paid into a dodgy system...

But no complaints otherwise

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The wrong wine was delivered

The wrong wine was delivered. Which isn't the nicest first experience with P2P. It was solved quickly, but that just means I didn't get the right wine on time for my event.

23 de setembro de 2025
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Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. We sincerely apologise for the inconvenience caused by receiving the incorrect wine with your order. While we are pleased that the matter was resolved promptly, we understand that this affected your plans and fell short of the standard we strive to maintain. Please be assured that we are reviewing this incident with our team and courier partners to help prevent similar occurrences in the future. We value your understanding and the opportunity to improve. Kind regards, The Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Best Wine

Best Wine ,Best Services

2 de setembro de 2025
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Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. We are delighted to hear that you enjoyed both our wines and our service. We look forward to seeing you on our website again. Kind regards, the Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Port2port Kudos to you!

Port2port was fantastic. They had all the various wines that I was looking for even some niche one. The payment was easy. The delivery was quicker than what I expected. Kudos Port2port!

26 de agosto de 2025
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Resposta da Port2Port.wine

Good day, thank you for your kind review. We are delighted to hear that you were able to find the selection of wines you were looking for and that your experience with our ordering and delivery process met your expectations. We sincerely appreciate your support and look forward to assisting you again in the future. Kind regards, The Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Amazing from order to delivery

User friendly site, great selection and good pricing. Delivery was seamless and prompt.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. We are pleased to hear that you found our website intuitive, appreciated our product selection and pricing, and experienced prompt and seamless delivery. Your comments are greatly valued and reflect our team’s dedication to providing a consistently high standard of service. Kind regards, The Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Quick; efficient and super friendly follow up service. Delivered my order within 24 hours. Setting a real benchmark on how online shopping should be.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day. thank you for taking the time to share your review. We are pleased to hear that you were satisfied with the efficiency of our service and the timely delivery of your order. Your comments are greatly appreciated and serve as valuable recognition of our team’s commitment to excellence in customer service. Kind regards, The Port2Port Team

Avaliado com 2 de um total de 5 estrelas

still waiting for delivery

I am still waiting for the second delivery!!! It's now more than two weeks. Obviously you have no control over delivery! Waiting for an answer with an exact delivery date!

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Port2Port.wine

Good day, thank you for taking the time to share your feedback. We sincerely apologise for the delay with your second delivery and understand how frustrating this must be. This is not the standard of service we aim to provide. We will be in contact with you directly to provide feedback. Kind regards, The Port2Port Team

Avaliado com 5 de um total de 5 estrelas

Only 2 out of 3 wines delivered.…

Only 2 out of 3 expensive wines were delivered, although on their system sit shows as delivered in full.

Mistake was on my Security estate side. They kept the bottle there for a few days and did not call me to collect.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for your five star review. We appreciate your clarification regarding the situation with your security estate. While this was beyond our control, we value your feedback and will continue to work on ensuring clear communication around deliveries to prevent similar situations in the future. Kind regards, The Port2Port Team

Avaliado com 4 de um total de 5 estrelas

Unfortunately I received the wrong…

Unfortunately I received the wrong order.

The problem was resolved quickly and efficiently, all sorted.

18 de setembro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. We sincerely apologise for the earlier error with your order. We are glad to confirm that the matter has now been resolved. This is not the standard of service we pride ourselves on, and we appreciate your patience while we addressed the issue. Kind regards, The Port2Port Team

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