Port2Port.wine Avaliações 

1.087
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good introductory offer and a great variety to choose from, with some hidden gems among them. Delivery was marred by the shipping company, but not Port2Port's fault, and they followed up on the proble... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The magnificent range of wines is key, especially some only being available via this route. The bundle options are great, introducing some wines which one would have never before tried. Additional... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Port2Port carries a great range that aligns well with my interests and tastes. They also have a good relationship with premier producers. Finally, their service is prompt, prices are good, and deliv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding selection of wines. Super friendly service and lightning fast deliveries. What more can one ask for? You guys ROCK.

Detalhes da empresa

  1. Loja de vinhos

Escrito pela empresa

Port2Port is SA's biggest online fine wine marketplace. Buy your favourite wine online and have it delivered to your door, at cellar door prices: no mark-ups mean the best deals on your selections. Looking for more than just wine? Port2Port has just added an extensive portfolio of premium spirits for the most discerning collector, including Scotch Whiskies, artisanal Gins, Bourbons, Vodkas and Rums. For any order-related, product-listing or general enquiries, please feel free to contact us at help@port2port.wine to speak directly to one of our consultants.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.087)

61 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

Easy to place an order, and speedy delivery. Good pricing too.

16 de abril de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for your kind review. We are pleased to know that you were satisfied with our service and pricing. We appreciate your support and look forward to welcoming you back to Port2Port in the future. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

Packed beautifully fast delivery and…

Packed beautifully fast delivery and easy to order exceptional

4 de março de 2025
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for your kind review. We are delighted to hear that you found the ordering process easy, the delivery fast, and the packaging up to standard. Your kind words are appreciated and we look forward to seeing you on our website again. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

easy to use

A very informative and easy to use site, great customer service

1 de março de 2025
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. We are happy to know that you found our website informative. We are continuously looking for ways to improve the user experience, and your feedback is greatly appreciated. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

Great choice of wine and spirit

Great choice of wine and spirit. Fast delivery.

21 de fevereiro de 2025
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Thank you for your kind review. We are delighted to hear you enjoyed our selection of wine and spirits, and that your delivery was quick. We truly appreciate your support and look forward to seeing you on our website again. Kind regards, Reeva at Port2Port

Avaliado com 3 de um total de 5 estrelas

Wrong wine delivered

Wine selection and pricing is good as is delivery. However the wine delivery via Norman Goodfellows was not as per my order. Supposed to be four reds but got three of two different vintages and a white from the same farm.

20 de março de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Thank you for taking the time to leave us your review. We are very sorry to hear that your order was not fulfilled as expected. Receiving incorrect wines is certainly not the experience we strive to provide. We will follow up with Norman Goodfellows to investigate what went wrong and ensure this does not happen again in the future. Kind regards, Tammy at Port2Port

Avaliado com 2 de um total de 5 estrelas

Product not in stock

The product was not in stock but there was no mention of this on the website. Once I had paid I received an email stating the product was not in stock and were expecting it mid Feb. It's now mid March and the stock still hasn't arrived. I understand that if there are problems at the distributor the retailer cannot do much, but it feels like Port2Port just has an "oh well" attitude and don't send me any feedback regarding the situation unless I request it.

3 de fevereiro de 2025
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Resposta da Port2Port.wine

Good day, thank you for your review. We sincerely apologize for any frustration caused by the stock availability issue and the delay in communication. We understand how important it is to receive timely updates, and we regret that we did not proactively keep you informed. While we rely on our suppliers for stock availability, we take full responsibility for ensuring that our customers are kept updated throughout the process. Your feedback is invaluable, and we will be reviewing our processes to improve transparency and communication moving forward. Kind regards, Tammy at Port2Port

Avaliado com 5 de um total de 5 estrelas

Pleasure dealing with P2P

Was a pleasure to deal with them (Reeva was very helpful). Delivery was done as initially indicated.

13 de março de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for your kind review. We are delighted to hear that you were happy with our service and that everything went as expected. We appreciate your support and look forward to seeing you on out website again. Kind regards, Tammy at Port2Port

Avaliado com 5 de um total de 5 estrelas

I had some doubts regarding the order

I had some doubts regarding the order, but the 400R voucher cleared them up. :) Not really because of the voucher's value, but because P2P demonstrates a very close follow-up with its customers, which reflects a superior quality service. Thank you.

28 de janeiro de 2025
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Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your kind review. We are happy to hear that our follow up and service provided you with confidence in your order. Ensuring a seamless experience for our customers is our top priority. We look forward to welcoming you back on our website again. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for taking the time to leave us your review. We are delighted to hear that you were pleased with our quick response and prompt delivery. Customer satisfaction is our top priority, and we truly appreciate your support. We look forward to seeing you on our website again. Kind regards, Reeva at Port2Port

Avaliado com 1 de um total de 5 estrelas

Expensive!

20 de janeiro de 2025
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Resposta da Port2Port.wine

Good day, thank you for sharing your feedback. At Port2Port, we list and sell directly from our marketplace partners at cellar door prices, ensuring authenticity and access to a carefully curated selection of premium wines and spirits. We appreciate your constructive feedback, as we are continuously looking for ways to enhance our customers’ experience. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

Setting the standard

Great selection and an email each day that is enjoyed and pondered on. Quick delivery and just a fantastic overall experience.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Thank you for your review. We are thrilled to hear that you enjoy receiving our daily emails and appreciate our selection. It’s wonderful to know that you have had a fantastic experience with our service. We strive to provide a seamless shopping journey, from discovery to delivery, and we are glad to see we have met your expectations. We truly appreciate your support and look forward to bringing you more great wines in the future!! Kind regards, Tammy at Port2Port

Avaliado com 5 de um total de 5 estrelas

seamless service

7 de janeiro de 2025
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Resposta da Port2Port.wine

Dear Mr. van Heerden, thank you for taking the time to leave us a review. We are happy to hear that you had a seamless experience on our website. Customer feedback is invaluable to us as we continually strive to improve our offerings and service. We look forward to assisting you again soon. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

JPSnyman

Problem free experience, with great info during the shipment

4 de janeiro de 2025
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Dear Mr. Petrus, thank you for your wonderful review. We are delighted to hear that your experience was smooth and that you found our shipment updates helpful. We appreciate your support and look forward to assisting you again in the future. Kind regards, Tammy at Port2Port

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! Ordered 2 days ago and today I received it. That's the way it works. Thank you 😊

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Ms. Bächtold, thank you for taking the time to leave us this kind review. We are delighted to hear that your order arrived so quickly and that you are happy with our service. We look forward to seeing you on our website again. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

Package was safely packed and delivered!

Package was safely packed and delivered!

23 de dezembro de 2024
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Ms. Sithole, thank you for taking the time to leave us your review. We are delighted to hear that your package arrived safely. We appreciate your support and look forward to seeing you on our website again soon. Kind regards, Tammy at Port2Port

Avaliado com 5 de um total de 5 estrelas

Great experience overall!

I'm a big fan of Port2Port.wine!
Their marketing emails are always nice and informative.
The website itself is very user friendly and efficient from browsing to checkout. And once paid, I've always been delivered in maximum 2 days. So Great experience overall!

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Thank you for your kind review and support. We are delighted to hear that you enjoy our marketing emails and that you find our website user friendly. We are happy to know that our speedy delivery has met your expectations. We appreciate your feedback and looking forward to welcoming you on our website again soon. Kind regards, Reeva at Port2Port

Avaliado com 5 de um total de 5 estrelas

efficient service!

Quick, efficient, wines perfectly packaged and great quality for price!

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Thank you for your fantastic feedback. We are so glad you enjoyed the quick service, efficient delivery, and the quality of our wines. It's always our goal to offer great value, and it's wonderful to hear we hit the mark. We look forward to seeing you on our website again. Kind regards, Tammy at Port2Port

Avaliado com 5 de um total de 5 estrelas

Exactly what was written on the tin and…

Exactly what was written on the tin and then some more.
Website - Easy to navigate
Easy to place order.
Post order communication - Perfect
Delivery speedy and well protected packaging.

29 de novembro de 2024
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, Sir. Thank you for such a detailed and glowing review. We are delighted to hear that every step of your experience, from navigating our website to receiving your order, met and exceeded your expectations. Your kind words about our communication, delivery speed, and packaging mean so much to us. Providing a seamless and enjoyable experience is our top priority, and we're thrilled we could deliver that for you. We look forward to welcoming you back onto our website soon. Kind regards, Reeva at Port2Port

Avaliado com 4 de um total de 5 estrelas

Reliable

Very reliable

28 de novembro de 2024
logotipo da Port2Port.wine

Resposta da Port2Port.wine

Good day, thank you for your feedback. We are happy to know you found us reliable. We strive to offer the best possible customer and delivery service. We look forward to seeing you on our website again soon. Kind regards, Tammy at Port2Port

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