PRA Group UK Avaliações 

219
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A delightful lady named sue took my call today, very compassionate and concerned about my situation and my health concerns following a traffic accident. It was very nice to feel heard and understood.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Abi Fedigan was the most understanding and problem solving team Member I have spoke with at PRA . She solves my issues rather than creating more ans I’m very grateful for her kindness understanding n... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

In support of my earlier positive review last week was copied into emails this week from Allana who off her own back went over and above contacting the courts to push through my paid off CCJ for delet... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I had to enter a DMP which will be paid off completely in 3 months. Unfortunately PRA choose to report a default for the starting balance for every month of the DMP despite never missing a paymen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Cobrança
  2. Cobrança de débitos

Escrito pela empresa

Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens. When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours. If your account was sold to us, we’re here to help make repayment easier. We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve. PRA Group in the UK has over 20 years of experience and has helped more than 1 million customers resolve their debts Debt happens. So can recovery.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

219 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(219)

105 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

A 5 year old claim for £349

A 5 year old claim for £349, which I disputed. Its now £2330 and the threats are coming thick and fast. This shouldnt be legal

4 de outubro de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Michael,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

pra look for old closed accounts …

had a letter fron this pra group claiming they bought an account from lloyds on 30/12/2023 thats a year nearly and i closed my accoiunt with lloyds 8year ago not sure how they got that i owe as nothing on my credit report and i have lived at 2 addresses since so lloyds not even know ive moved so how can they send a closed account looks like pra going back in time looking for closed accounts and then trying to get money been reported to fca authority and rip off britain who are very interested in talking to pra on national tv

29 de novembro de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi John,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Awful company

Sent a warrant of control due to a debt thats not been paid despite a standing order that had until july came out every month. Suddenly your bank refused payment 3/4 days later for no reason and now your doing this!! Its not my fault your account refused my payment and explain to me why it shows I was paying 30th every month when my standing order was the 1st!!

Your team dont care and not interested by looks of things you have done this on purpose so you can chase me for more

18 de novembro de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Andrea,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

The Deceptive Approach by PRA.

The deceptive tactics employed by PRA to divert attention from the real reasons for our hesitance to settle outstanding credit card debts amount to nothing less than thuggery. This is characterized by daily harassment, malicious intent, and willful misconduct. The claimants have resorted to acts of intimidation, violence, and deceit, inflicting considerable harm and distress upon families. These actions include, but are not limited to, a) three or four phone calls daily, b) fraudulent claims, and c) various forms of criminal misconduct, all severely affecting the defendants' well-being and financial stability.

10 de outubro de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Carlisle,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

If just they will mind their business…

If just they will mind their business and stop harassment

21 de agosto de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Rosemary,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Debt collecting scammers??

Who are you? Why have you sent me a text saying I owe money? I have no paperwork or detail about what I am supposed to owe. Scammers with a good looking website!!

31 de julho de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi JB,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.
We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

Disgrace

This company are harrassing me for a debt for a completly different company and despite providing the evidence countless times they continue to send emails and letters. This should be illegal.

31 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thia is company afferists

Thia is company afferists! They take money without namsfogden and now not giving back! Be carefful guys! Our loyer made case of them!

17 de julho de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Ernestas,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.
We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

Relentless repetitiveness harassers!

Relentless repetitiveness harassers!
I feel like a parrot, if I didn't have two children to go on for I'd call it a day. This company are barbaric! They make you repeat your hopeless situation over and over and over and over! You can't protect yourself from them it's like they wont stop bullying you until they are sent a death certificate. I hope one day companies like this are shut down once and for all, they pray on absolute desperate and suicidal people it is nothing short of a Hitler regime

8 de julho de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Sam,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

a scummy organisation buying up…

a scummy organisation buying up supposed old debts and harrassing people with letters full of inaccurate and incomplete information. Companies like this should not be allowed to function, they are the worst of the worst.

28 de junho de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Oliver,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

I have been receiving calls from this…

I have been receiving calls from this company for a few month now for no apparent reason. They asked me about some guy I don't even know.

13 de junho de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Lin,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

Most unreasonable company i have ever delt with.

Was hoping to make a partial settlement offer today to clear my accounts but unlike my other creditors which are accepting 30% discount money grabbing PRA are offering a completely unreasonable less than 5% discount with no room to negotiate terrible company to deal with and poorly expereinced call centre staff.

account: 3391319

16 de maio de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Warning from FINANCIAL CONDUCT AUTHORITY

Even though I have been making payments each week. They often say they haven’t received my payments . They arrive each week as I have set up standing orders.
Because they arrive on Wednesday and not Monday they send letters saying I have missed a payment, which is simply not true.
Also why have they been removed from the FCA ? And the public have been warned about them. Time for Matt Allwright to expose them as rogue traders!

17 de abril de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Dennis,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

Keep sending me emails for someone…

Keep sending me emails for someone elses debt - dont know how they have my email. Blatant disregard for data privacy and has to be a breach of license as I have the details of someone else who I am sure would not be pleased that their private info is being sent to randoms. Taking this higher and hope they lose their license to collect debts. Previous reviews tell you all you need to know.

7 de março de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Pam,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

If I could rate 0 stars I would

If I could rate 0 stars I would! This company will constantly HARRAS you sending letters for debts which cannot be proved that you in fact owe despite asking for documentation to prove this more than once! Also tried to sell the “debt” onto another collection agency? I thought that is what you was PRA group?? It’s laughable. Complete cowboys any “positive reviews” on here are a load of rubbish, almost seems as though they write them themselves….

5 de março de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Kirsty,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

Asked for a final reduced payment of a…

Asked for a final reduced payment of a debt and they offered to take £100 reduction so I've asked for a proof of CCA to which they replied they're getting in touch with rbs to get the original CCA, so they have no enforcement of debt. So people please ask them for proof of CCA, they have to by law provide you with it within 12 days or the debt is unenforceable

10 de fevereiro de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Neil Dickinson,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Kept bombarding me with emails saying I…

Kept bombarding me with emails saying I owed them money. So I asked them to send me proof of liability as I don't owe them a penny. They haven't provided me with evidence and ignored all emails/letters sent to them. Service is terrible

7 de janeiro de 2024
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Rebecca,

Thank you for providing the information to help us locate your account.

Avaliado com 1 de um total de 5 estrelas

SCAMM!!!!!!

14 de dezembro de 2023
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Matt,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Avaliado com 1 de um total de 5 estrelas

Shameful company

I asked them to provide proof of liability as they are not the original creditor but they haven't provided any instead they are treating with County Court Claim but let's see how far they willing to go because they are not going to get anything. I will also seek compensation if they make a Claim as this liability has nothing to do with them.

6 de dezembro de 2023
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Rebecca,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊.

Avaliado com 1 de um total de 5 estrelas

PRA Group

PRA Group: If you need any confirmation that satanic/demonic and really evil human beings exist in this world. Look no further.

2 de outubro de 2023
Avaliação não solicitada
logotipo da PRA Group UK

Resposta da PRA Group UK

Hi Red,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊

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