A delightful lady named sue took my call today, very compassionate and concerned about my situation and my health concerns following a traffic accident. It was very nice to feel heard and understood.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Abi Fedigan was the most understanding and problem solving team Member I have spoke with at PRA . She solves my issues rather than creating more ans I’m very grateful for her kindness understanding n... Ver mais
A empresa respondeu
In support of my earlier positive review last week was copied into emails this week from Allana who off her own back went over and above contacting the courts to push through my paid off CCJ for delet... Ver mais
A empresa respondeu
I had to enter a DMP which will be paid off completely in 3 months. Unfortunately PRA choose to report a default for the starting balance for every month of the DMP despite never missing a paymen... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens. When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours. If your account was sold to us, we’re here to help make repayment easier. We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve. PRA Group in the UK has over 20 years of experience and has helped more than 1 million customers resolve their debts Debt happens. So can recovery.
Informações de contato
PRA Group (UK) Limited, Halo Enterprise & Innovation Centre, Hill Street, Kilmarnock. East Ayrshire, KA3 1HA, Kilmarnock, Reino Unido
- 0808 196 5550
- enquiries@pragroup.co.uk
- pragroup.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A 5 year old claim for £349
A 5 year old claim for £349, which I disputed. Its now £2330 and the threats are coming thick and fast. This shouldnt be legal

Resposta da PRA Group UK
pra look for old closed accounts …
had a letter fron this pra group claiming they bought an account from lloyds on 30/12/2023 thats a year nearly and i closed my accoiunt with lloyds 8year ago not sure how they got that i owe as nothing on my credit report and i have lived at 2 addresses since so lloyds not even know ive moved so how can they send a closed account looks like pra going back in time looking for closed accounts and then trying to get money been reported to fca authority and rip off britain who are very interested in talking to pra on national tv

Resposta da PRA Group UK
Awful company
Sent a warrant of control due to a debt thats not been paid despite a standing order that had until july came out every month. Suddenly your bank refused payment 3/4 days later for no reason and now your doing this!! Its not my fault your account refused my payment and explain to me why it shows I was paying 30th every month when my standing order was the 1st!!
Your team dont care and not interested by looks of things you have done this on purpose so you can chase me for more

Resposta da PRA Group UK
The Deceptive Approach by PRA.
The deceptive tactics employed by PRA to divert attention from the real reasons for our hesitance to settle outstanding credit card debts amount to nothing less than thuggery. This is characterized by daily harassment, malicious intent, and willful misconduct. The claimants have resorted to acts of intimidation, violence, and deceit, inflicting considerable harm and distress upon families. These actions include, but are not limited to, a) three or four phone calls daily, b) fraudulent claims, and c) various forms of criminal misconduct, all severely affecting the defendants' well-being and financial stability.

Resposta da PRA Group UK
If just they will mind their business…
If just they will mind their business and stop harassment

Resposta da PRA Group UK
Debt collecting scammers??
Who are you? Why have you sent me a text saying I owe money? I have no paperwork or detail about what I am supposed to owe. Scammers with a good looking website!!

Resposta da PRA Group UK
Disgrace
This company are harrassing me for a debt for a completly different company and despite providing the evidence countless times they continue to send emails and letters. This should be illegal.
Thia is company afferists
Thia is company afferists! They take money without namsfogden and now not giving back! Be carefful guys! Our loyer made case of them!

Resposta da PRA Group UK
Relentless repetitiveness harassers!
Relentless repetitiveness harassers!
I feel like a parrot, if I didn't have two children to go on for I'd call it a day. This company are barbaric! They make you repeat your hopeless situation over and over and over and over! You can't protect yourself from them it's like they wont stop bullying you until they are sent a death certificate. I hope one day companies like this are shut down once and for all, they pray on absolute desperate and suicidal people it is nothing short of a Hitler regime

Resposta da PRA Group UK
a scummy organisation buying up…
a scummy organisation buying up supposed old debts and harrassing people with letters full of inaccurate and incomplete information. Companies like this should not be allowed to function, they are the worst of the worst.

Resposta da PRA Group UK
I have been receiving calls from this…
I have been receiving calls from this company for a few month now for no apparent reason. They asked me about some guy I don't even know.

Resposta da PRA Group UK
Most unreasonable company i have ever delt with.
Was hoping to make a partial settlement offer today to clear my accounts but unlike my other creditors which are accepting 30% discount money grabbing PRA are offering a completely unreasonable less than 5% discount with no room to negotiate terrible company to deal with and poorly expereinced call centre staff.
account: 3391319

Resposta da PRA Group UK
Warning from FINANCIAL CONDUCT AUTHORITY
Even though I have been making payments each week. They often say they haven’t received my payments . They arrive each week as I have set up standing orders.
Because they arrive on Wednesday and not Monday they send letters saying I have missed a payment, which is simply not true.
Also why have they been removed from the FCA ? And the public have been warned about them. Time for Matt Allwright to expose them as rogue traders!

Resposta da PRA Group UK
Keep sending me emails for someone…
Keep sending me emails for someone elses debt - dont know how they have my email. Blatant disregard for data privacy and has to be a breach of license as I have the details of someone else who I am sure would not be pleased that their private info is being sent to randoms. Taking this higher and hope they lose their license to collect debts. Previous reviews tell you all you need to know.

Resposta da PRA Group UK
If I could rate 0 stars I would
If I could rate 0 stars I would! This company will constantly HARRAS you sending letters for debts which cannot be proved that you in fact owe despite asking for documentation to prove this more than once! Also tried to sell the “debt” onto another collection agency? I thought that is what you was PRA group?? It’s laughable. Complete cowboys any “positive reviews” on here are a load of rubbish, almost seems as though they write them themselves….

Resposta da PRA Group UK
Asked for a final reduced payment of a…
Asked for a final reduced payment of a debt and they offered to take £100 reduction so I've asked for a proof of CCA to which they replied they're getting in touch with rbs to get the original CCA, so they have no enforcement of debt. So people please ask them for proof of CCA, they have to by law provide you with it within 12 days or the debt is unenforceable

Resposta da PRA Group UK
Kept bombarding me with emails saying I…
Kept bombarding me with emails saying I owed them money. So I asked them to send me proof of liability as I don't owe them a penny. They haven't provided me with evidence and ignored all emails/letters sent to them. Service is terrible

Resposta da PRA Group UK
Shameful company
I asked them to provide proof of liability as they are not the original creditor but they haven't provided any instead they are treating with County Court Claim but let's see how far they willing to go because they are not going to get anything. I will also seek compensation if they make a Claim as this liability has nothing to do with them.

Resposta da PRA Group UK
PRA Group
PRA Group: If you need any confirmation that satanic/demonic and really evil human beings exist in this world. Look no further.

Resposta da PRA Group UK
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







