Had an order of 20 meals, when it arrived around 8 meals were squashed which split the seals of the packaging causing the food to leak all over the place in the box. When contacting them the se... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
So far I have tried the meat feast pizza, which was great, and the chicken and mash which was also good but had too much pepper. I was a little disappointed that there weren’t any recipes included... Ver mais
A empresa respondeu
The box arrived opened. Only four of ten meals were in the box. Three of those four meals had no dates on them. I’m trying to cancel my subscription but the site won’t even load properly and allow m... Ver mais
Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Informações de contato
Reino Unido
- support@preppedpots.com
- preppedpots.com
2,9
Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Price increase 1 day before money…
Price increase 1 day before money coming out. Meals not as nice as before recipe change and now more calories.
2 de abril de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We're sorry to hear that you're unhappy with the recent price increase and changes to the meals.
we completely understand your concern about the recent price change.
When we launched the new meals, we kept them at the same price as the previous range so customers could try them without paying more upfront. However, the new meals are larger and use higher quality ingredients, and with the continued increase in ingredient and production costs it unfortunately wasn't sustainable for us to keep them at the old price long term.
We've held the original pricing for as long as we could, but the adjustment was needed to ensure we can continue producing the meals at the same quality and portion size.
If you have any questions, please contact our customer support.
Thank you again for your honest review, we appreciate your feedback.
prices put up 33% wont be ordering again
19 de março de 2026
Resposta da Prepped Pots
Thank you for your review,
We are sorry to hear following our recent price increase you have been off put from ordering in future.
When we launched the new meals, we kept them at the same price as the previous range so customers could try them without paying more upfront. However, the new meals are larger and use higher quality ingredients, and with the continued increase in ingredient and production costs it unfortunately wasn’t sustainable for us to keep them at the old price long term.
We’ve held the original pricing for as long as we could, but the adjustment was needed to ensure we can continue producing the meals at the same quality and portion size. We can also confirm this price change has been set to below 30% of an increase.
Thank you again for your review, we appreciate your feedback.
Great food great prices.
Great ready prepared food, great prices, delivered on schedule.
2 de abril de 2026
Resposta da Prepped Pots
Thank you for your great feedback!
We're delighted you enjoyed the quality, value, and timely delivery
We appreciate your support.
poor value for money
portions are smaller than they used to be, but the meals are double the price!
2 de abril de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We're sorry to hear that you feel portion sizes are smaller and that the value no longer meets expectations.
we completely understand your concern about the recent price changes.
When we launched the new meals, we kept them at the same price as the previous range so customers could try them without paying more upfront. However, the new meals are larger and use higher quality ingredients, and with the continued increase in ingredient and production costs it unfortunately wasn't sustainable for us to keep them at the old price long term.
We've held the original pricing for as long as we could, but the adjustment was needed to ensure we can continue producing the meals at the same quality and portion size.
But please know, your comments will be passed on to the relevant team.
We really appreciate your support.
Don’t bother, standards have dropped big time!
Charged an excessive amount and have still not been refunded the difference.
Crammed 20 large ready meals into one box in the last order instead of two boxes. No thought given to the end user - I now have crushed ready meals that aren’t acceptable.
In addition, clearly skimping out on ingredients. The roast chicken meal was quite good a few months ago- now there’s noticeably less chicken and filling in general. Some meals don’t even come close to filling half the small container.
Save your money and consider shopping elsewhere, you don’t get your money’s worth!
2 de abril de 2026
Resposta da Prepped Pots
Thank you for your review!
We appreciate your feedback and are pleased to know that our meals, variety, and value for money are meeting your expectations.
We appreciate your support!
If you want a bag of slop
If you want a bag to be delivered with your order thrown in leaking over each other, with packaging split.
Then this is for you.
They refused to refund so I now have trading standards engaged along with my bank.
DO NOT USE GO ELSEWHERE
7 de abril de 2026
Avaliação não solicitada
Not as tasty as I would like but good…
Not as tasty as I would like but good portions
18 de março de 2026
Resposta da Prepped Pots
Thank you for the review.
We greatly appreciate the feedback as we are always looking to improve for our customers, we sincerely apologise for the dissatisfaction and disappointment caused.
Delivery service was poor
Delivery service was poor. Have not received my delivery or refund.
28 de março de 2026
Resposta da Prepped Pots
Thank you for your feedback, and we are really sorry to hear this.
That’s not the quality or flavour we aim to deliver, so it’s disappointing to hear this was your experience.
We appreciate your review.
First time trying these meals
First time trying these meals. Tasty food, very impressed. Will buy again for sure. Even the kids enjoy them.
9 de março de 2026
Resposta da Prepped Pots
Thank you for the review.
We are happy to know that you are satisfied with your order and that you are looking to order again.
Makes life so much easier
Makes life so much easier, just go to the freezer and pick a high protein meal that's ready in minuets. Some meals do need a little extra meat or extra cheese on the pizza, otherwise they are very good.
8 de março de 2026
Pots are are ok and a reasonable price. Dodgy company
Pots are are ok and a reasonable price. I have a problem with the false advertising. I set a subscription of 20 meals every two weeks. As I was purchasing it stated I would pay around £5 for the delivery and all subsequent deliveries would be free. After purchasing I could see I was due to be charged for the next delivery. I raised this with customer services and lady that replied clearly couldn’t be bothered to look into it and flat out lied “you get the first delivery free but have to pay for all future ones”. She only had to look at my order to see I paid for the first. I went through the set up again to get a screenshot of it saying you only pay for the first delivery. She again spewed some drivel “you have an even better deal of £50 off”. This strikes me as a shady company with incompetent staff.
24 de março de 2026
Resposta da Prepped Pots
Thank you for the review.
We greatly appreciate the feedback regarding our customer service, and we will look into improving this for you and future customers.
What can I say but brilliant and fast…
What can I say but brilliant and fast service.
7 de março de 2026
Resposta da Prepped Pots
Thank you for feedback,
We are so happy to hear you had a great experience with us, we strive to provide a overal positive service and to know this was reflected in your feedback means alot to us.
Thank you for sharing your experience, we appreciate your support.
Food is tasteful but lacks important...
Food is tasteful but lacks important parts of a meal vegetables and yes some do have them in but there's not enough plus it feels like every meal is processed so won't be buying again
4 de março de 2026
Some meals better than others
4 de março de 2026
Resposta da Prepped Pots
Thank you for your review.
We appreciate some of the meals were more well received than others, we work hard to keep our menu varied so there is something for everyone and we hope along the way you found some favourites.
Thank you for sharing your feedback.
Resposta da Prepped Pots
Thank you for the review.
We are happy to hear that our pots are tasty, and we greatly appreciate the feedback.
Great quality and service
Easy to order and choose meals, delivered on the date chosen, well packaged. The meals have all been of good quality and taste really good. Very happy with the subscription service and able to pause a delivery and make different choices. Very happy and would recommend.
21 de fevereiro de 2026
Resposta da Prepped Pots
Thank you so much for your kind feedback!
We’re really pleased to hear that you found the ordering process easy and that your meals arrived on time and well packaged. It’s great to know you’re enjoying the quality and taste too!
We’re especially glad the flexibility of the subscription service is working well for you, being able to pause deliveries and switch things up is something we know our customers really value.
Thanks again for your support and recommendation, it means a lot to us!
Resposta da Prepped Pots
Thanks for your review!
We are so happy to hear you have been enjoying your orders!
Thank you for your support, it truly means the most to us.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.