Eco Print Euro Limited Avaliações 

124
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

You promised it would be delivered by Friday because I needed it for a fundraising weekend event but it arrived the following Tuesday so I missed having the flags at the event. I have called four tim... Ver mais

Avaliado com 5 de um total de 5 estrelas

Support given after I had made an error in order, was excellent, no problem in getting me to the right items.

Avaliado com 5 de um total de 5 estrelas

Great service. Liam contacted us before production as our original graphics were rather pixelated. We sent a higher resolution file. Very happy with the final product which is now attached to the rail... Ver mais

Avaliado com 5 de um total de 5 estrelas

We wanted a banner for our Repair Cafe that could be used outside. The purchasing process was very easy and we were able to provide our own bespoke artwork and custom sizing. The range of eco-friendly... Ver mais

Detalhes da empresa

  1. Gráfica

Escrito pela empresa

Super wide large format textile and PVC display printing business, for all indoor and outdoor branding and display items.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

124 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(124)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing service and a great product

Great product, nice quality, good pole for the flag. Printed and sent in super quick turn around, wouldn't hesitate to recommend...infact I already have to 3 people.

22 de abril de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Lou,

Thank you very much for your positive feedback, we really appreciate it and are very glad you were happy with your order!

Hope to work with you again soon!

Best Wishes, Eco Print Team

Avaliado com 5 de um total de 5 estrelas

Delivered quickly

Delivered quickly
Easy communication over design

11 de abril de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Jane,

Thank you for your positive feedback, we really appreciate it!

We hope to work again with you soon!

Kind Regards

Eco Print Team

Avaliado com 5 de um total de 5 estrelas

Excellent banner and good quality

Excellent banner and good quality

28 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Martin,

Thank you for your positive feedback, we really appreciate it!

We hope to work again with you soon!

Kind Regards

Eco Print Team

Avaliado com 5 de um total de 5 estrelas

Excellect quality

From start to finish i cant fault this company. Great design team with fast email response. Quick delivery. Quality of banner flags are brilliant for the low cost price. Banner flags included pole and a handy carry bag. Would buy from them again

4 de abril de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Kayley

Thank you for your positive feedback, we really appreciate it!

We are very glad you are happy with our service and products. We hope to work with you again in the future!

Kind Regards
Eco Print Team

Avaliado com 4 de um total de 5 estrelas

Great quality but flag pole too large

Great quality printing on the flag and fast delivery. Only issue is the flag pole that only folds in half making the package very large (too large to take on a flight). This should be explained in the description or offer alternative, lightweight, foldable flag poles for use at indoor events.

24 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Helena,

Thank you for your feedback we really appreciate it. We are always happy to advise customers with possible restrictions with use of our flag hardware. Although many of our customers do travel with our flag kits we are aware these sometimes these have to be checked in as long goods.

If we can be of any help or advice in the future please let us know.

We hope to work with you again soon!

Kind Regards

Eco Print Team.

Avaliado com 5 de um total de 5 estrelas

Great product

Easy to use website, very helpful when i called up. Great product and quality print. Quick delivery. will use again.

26 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Claire,

Thank you so much for your kind words!

We're thrilled to hear that you found our website easy to use and that you had a positive experience when you called us.

Delivering great products with quality prints and quick delivery is what we strive for, and we're delighted to know we hit the mark for you. We look forward to working with you again in the future!

Eco Print Team

Avaliado com 4 de um total de 5 estrelas

Excellent quality

Excellent quality, delivered on time, but outer packaging was not sufficient. Slight damage to one item, but nominal credit given to cover inconvenience. Printed instructions for assembly would have been helpful within the package. Excellent telephone response and assistance.

26 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Richard

Thank you very much for your feedback, it is always appreciated and valuable.

I will report back to our packing team, to ensure packaging will in future withstand potential damage in unforeseen courier conditions.

It's great to know that you had a positive experience with our telephone support. We look forward to working with you again in the future.

Eco Print Team.

Avaliado com 5 de um total de 5 estrelas

Great all round service

Easy to order via website and the design team responded promptly and were very helpful. The flags were produced and delivered within a few days and we are very happy with the results. The team have also responded promptly to follow up questions- so great all round service! Would recommend.

24 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Sue,

Thanks so much for your feedback, we really appreciate it! Glad you are happy with you flags.

Hope to work with you again soon!

Eco Print Team.

Avaliado com 5 de um total de 5 estrelas

New club flag

A easy to order service with good communication and proof stage before delivery which was prompt to meet a forthcoming event.

22 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Kate,

Thank you for your feedback, we hope to work with you again soon!

Eco Print Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service.
High quality assets and swift, reliable delivery.

18 de março de 2024
logotipo da Eco Print Euro Limited

Resposta da Eco Print Euro Limited

Hi Luc,

We hope you enjoyed your Fabric Display Banner Wall, thank you for your positive feedback!

We hope to work with you again soon.
Eco Print Team.

Avaliado com 1 de um total de 5 estrelas

Zero communication / aggressive, arrogant and rude MD

Seldom compelled to write these reviews, until now.

Order promised to be fulfilled in time for an event with 2 weeks' notice, it transpired 8 of the 9 items hadn't even started printing on the day of it.

Sent 3 emails asking for a refund after the event which was ignored by the salesperson I was in contact with to order initially. After not receiving any response in nearly 4 weeks I called the salesperson to be told he'd resolve it. A further 2 follow-up emails were ignored again.

After 6 weeks, I called and spoke to Manager on the phone, who promised MD would approve a refund on the Monday - this didn't happen.

Called and spoke to the MD who then proceeded to bluntly cut me off mid-sentence and demand I give my name before he'd even let me finish explaining why I was calling. After attempting to finish my sentence a couple of times he cut me off for daring to not tolerate his disgraceful attitude.

Called back to be met with the same attitude so just gave my name and asked if I could now finish citing the reason for my call. At no point, even upon realising how badly a customer had been let down, was any form of apology forthcoming. He simply said he needed to go and confirm it and would contact me the next day. Even though his manager had already confirmed it and was supposedly just awaiting approval of the refund, due to be processed that day.

I actually said I wouldn't hold my breath that he'd get back to me given the previous month and a half of false promises...and guess what - nothing for 4 more days until I called again!

Finally got through to a poor employee who had clearly dealt with her MD's collateral before and finally managed to have the refund processed. Top marks for her actually affording me 30 seconds to explain the situation at the beginning of the call before looking further into it - clearly has some level of customer service training outwith Eco Print.

The MD was on speaker the whole duration of their rude, aggressive ego trip and a room of 6 other people was left astounded that someone would speak to their own customers that way - especially considering the circumstances.

Complete and utter joke of a business, avoid at all costs.

30 de abril de 2023
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