ProBikeKit (New Zealand) Avaliações 755

O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de acessórios para bicicletas
  3. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

755 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It's hard to navigate the options as…

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

10 de julho de 2025
Avaliação não solicitada
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

.

Avaliado com 4 de um total de 5 estrelas

Easy navigation on website and great…

Easy navigation on website and great sale prices. Pretty harsh shipping price though. I almost didn't purchase because of that.

30 de março de 2024
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review.

We love receiving feedback from our customers, and this will always be used to improve our services.

If we can assist you with anything, please don't hesitate to let us know!

Take care, and have a great day.

Kind Regards,
Kayleigh

Avaliado com 1 de um total de 5 estrelas

very poor service

very poor service. see my email. You've lost me forever

14 de março de 2024
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Avaliado com 3 de um total de 5 estrelas

Range could be a bit bigger

Range could be a bit bigger, I have looked for items on your site before but range is a bit limited

23 de fevereiro de 2024
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Excellent value goods delivered before…

Excellent value goods delivered before estimated time.
Recommend.

16 de agosto de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 2 de um total de 5 estrelas

the freight cost was 3x the cost of the…

the freight cost was 3x the cost of the goods.

23 de junho de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

I am sorry that you are unhappy with shipping fees. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Avaliado com 1 de um total de 5 estrelas

Didnt follow up warranty issue

Purchased Lezyne Macro Drive 1300XL/Strip Pro Light Set however rear light never worked. Tryed to contact them via warranty process however never got back to me.
....no nothing was ever resolved. I never had a reply back after sending video evidence of what was wrong..

8 de maio de 2022
Avaliação não solicitada
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Thanks,

Sam

Avaliado com 5 de um total de 5 estrelas

Easy to locate product on website

Easy to locate product on website. Only took moments from opening laptop to having confirmation thanking me for the order.
Fright cost also very reasonable

5 de maio de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 1 de um total de 5 estrelas
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hi Amanda,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the cancelation of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Avaliado com 4 de um total de 5 estrelas

quick and easy to order

quick and easy to order the postage was a bit OTT tho and being offered a disscount code that didn't work on the product was a bit strange

23 de abril de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Easy site to use

23 de abril de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Fantastic products and great prices and fast cheap delivery

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor issues with products, and they have been fantastic. Responding immediately and getting a replacement product on its way ASAP, if needed.

Both me and my wife are big fans and ordering stuff all the time from PBK

14 de abril de 2023
Avaliação não solicitada
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Excellent service & an easy to use…

Excellent service & an easy to use website

14 de abril de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 3 de um total de 5 estrelas

Comparable to local pricing

The pricing is good, but even after such a large discount, when you add the $30 shipping you may as well buy local.
And 14-28 day delivery, wiggle turns it around for in stock items in less than a week to NZ.

20 de março de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello Dave,

Thank you for taking the time to leave your review. We value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards, 
Claire

Avaliado com 3 de um total de 5 estrelas

Everything was good apart from the huge…

Everything was good apart from the huge expense to ship it over here hopefully the freight charge doesn’t go up otherwise it wont be worth it , no fault of probike kit tho I guess 👍

13 de março de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello Glenn,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Perfect!

Simplicity for buying on PBK is perfect👍🏼

13 de março de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Quick and easy

11 de março de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

First time buying

Easy to use and also plenty of choice

3 de março de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 4 de um total de 5 estrelas

Easy to use website and ordering…

Easy to use website and ordering information

12 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Avaliado com 5 de um total de 5 estrelas

Good value

Good value, easy process.

11 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

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