ProBikeKit (New Zealand) Avaliações 

755
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de acessórios para bicicletas
  3. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

755 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(755)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

I didn’t like having to pay double…

I didn’t like having to pay double postage on two items that were the same.

11 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello Jonathan,

Thank you for taking the time to leave your review. We value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards, 
Claire

Avaliado com 5 de um total de 5 estrelas

Ample brands. I was browsing for clothing from…

I was browsing for clothing from different bike stores but ended up with ProBikeKit. The site had an abundant selection. I found what I was needing.

9 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

Easy to use it was easy to find

8 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 4 de um total de 5 estrelas

was easy to find what i wanted …

was easy to find what i wanted but look pedal only comes with 12 nm carbon spring,, will havecto go elsewere to fet tge upgrade to 16nm kit

5 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 3 de um total de 5 estrelas

Steep international delivery charges.

I like the company and products and have bought quite a bit over time, however the tracked delivery charges are now too excessive to order anything but the lightest of items. The cost of a jersey and some nutrition bars was going to NZ$70 which was approaching half of the cost of the items themselves. $70 for anything over 1 kg? Too high. So I deleted the nutritional bars and ordered the jersey to keep the weight under 1 kg. Sadly I won't be ordering components or heavier items in the future.

2 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello David,

Thank you for taking the time to leave your review, we value and appreciate your comments.   

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. 

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.   

Kind regards,  

Leah

Avaliado com 5 de um total de 5 estrelas

Price is very good and shopping…

Price is very good and shopping experience was easy

2 de fevereiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 3 de um total de 5 estrelas

I brought a very expensive pair of…

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,they have admitted they got it wrong, no refund,just promises which don’t appear in my bank acc, over $400! They need to sort their whole process out, very disappointed, DONT buy items over gst threshold!

11 de janeiro de 2023
Avaliação não solicitada
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Avaliado com 1 de um total de 5 estrelas

Poor customer service when you have an issue

I have tried to place an order for a set of wheels four times now. They keep getting cancelled without explaination. I have contacted customer services and they say I can't be told because of GDRP. That is rubbish to hide behind GDRP to not send me an email to let me know if I have input something incorrectly.

22 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello Mike,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Avaliado com 5 de um total de 5 estrelas

review

your website is very good and will definitely use again

22 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Ordering on line is easy

Ordering on line is easy, intuitive
And speedy

17 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

A repeat customer

A repeat customer, I use them to source hard to find in New Zealand bike parts expecially Campag. Orders always come through promptly. Thanks

14 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Best online bike store

Easy to use web site, good prices, free shipping on my order, confidence in PBK after years of purchases.

11 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Got wot I needed at a good price with…

Got wot I needed at a good price with out any fuss

10 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

Bike pedals

Easy website to navigate plenty on offer

10 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 3 de um total de 5 estrelas

Buying appropriate brake tube kits

The product description was poor and limited in information. We have purchased without knowing what we will actually get.

8 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sue

Avaliado com 5 de um total de 5 estrelas

Good price

Good price, efficient service, free shipping.

4 de janeiro de 2023
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Avaliado com 5 de um total de 5 estrelas

Awesome

Great pricing, great website, Love it :)

29 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Payment was easy and it worked

Payment was easy and it worked , also a good price for glasses

28 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, easy transaction,and they had the item on hand.
Could not ask for more.

26 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

Easy to navigate site

Easy to navigate site. Well organized with vast selection. Check out process quick and easy.

24 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

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