ProBikeKit (New Zealand) Avaliações 

755
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de acessórios para bicicletas
  3. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

755 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(755)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Went to use a discount code and…

Went to use a discount code and discovered it had expired less than an hour before. Why did it have an expiry date?

21 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello David,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Avaliado com 5 de um total de 5 estrelas

Transaction process like a well oiled chain!

Easy process from finding product to purchasing. Great prices.

20 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Great site

Great site, easy to use and find what we need.

26 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Great price and quick shipment in well…

Great price and quick shipment in well packaged delivery.

9 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

Where are you based

Where are you based? I believed that I was dealing with a company here in NZ.

11 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Fast and easy

6 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Ease to get around site and response…

Ease to get around site and response time for email

3 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Great choice and value

3 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 4 de um total de 5 estrelas

Well laid out website

Well laid out website, fair range and selection of product. Pricing average.

1 de dezembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Excellent service

Always good service from probike

30 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 1 de um total de 5 estrelas

NOT BASED IN NEW ZEALAND

This company has a New Zealand (.co.nz) website address but DON'T BE FOOLED. They're not a kiwi company and the products come from overseas. That being said, the pricing was good and the product came through but obviously took a lot longer to arrive than if purchased locally. It wasn't clear that they weren't local.

9 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello Tristan,

Thank you for taking the time to leave your review.

I am so sorry to hear that you have faced some confusion on our website. I have sent a message via your account, to assist you further with this matter.

Please see this message, at your convenience.

I look forward to resolving this for you.

Kind regards,
Liam

Avaliado com 5 de um total de 5 estrelas

Fast & Easy

Good quality products and ease of access

29 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Avaliado com 5 de um total de 5 estrelas

Plenty of options decent discounts

Plenty of options with pretty decent discounts though difficult navigating the price-size-colour system with them fluctuating a lot and difficult to get an idea of what’s available.

28 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Avaliado com 5 de um total de 5 estrelas

Always easy to order

28 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Avaliado com 5 de um total de 5 estrelas

Ordering process.

Very fluid ordering process.

28 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Avaliado com 5 de um total de 5 estrelas

Quick and easy

27 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Avaliado com 3 de um total de 5 estrelas

Change or Address

I had to go through the change of address and the software on my phone did not want to easily allow me to do that; it kept on holding my old address when I had overtyped my new address; took about 15 mins of messing around, restarting before it would work. Otherwise the website to review and decide the purchases was easy

27 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards,
Amy

Avaliado com 5 de um total de 5 estrelas

Great range and prices

Great range and prices. Super easy process to buy on line

25 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Avaliado com 3 de um total de 5 estrelas

The price was good but the shipping…

The price was good but the shipping cost was odd. Two items were free but a 175gm jacket was $30. Hence I cancelled the jacket

25 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Easy access to data and payment

25 de novembro de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

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