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Pro-Ject Audio Systems Avaliações 

80
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Quick reacting online shop. Only a few days after ordering, I had my "The Peanuts" special edition turntable at home. Compared to my Transrotor Fat Bob S the Pro-Ject "The Peanuts" is a very grate re... Ver mais

Avaliado com 5 de um total de 5 estrelas

The goods I ordered online were delivered very quickly and were well packaged. A query I had was answered promptly and professionally. I’d highly recommend the Pro-Ject online service – I’d be happy t... Ver mais

Avaliado com 1 de um total de 5 estrelas

T2W: Turntable is fine, when it works sound quality is excellent. Software & app are horrendous! Change WiFi or move to different location, you now own a boat anchor.

Avaliado com 5 de um total de 5 estrelas

The perfect gift for anyone who loves music. I recommend Pro-Ject because of its modern and refined design, excellent music quality, and speed in shipping the order. It was a gift for my daughter, she... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de aparelhos de som

Sobre Pro-Ject Audio Systems

Escrito pela empresa

Quality You Can See and Hear.
Proudly Made in Europe.

Analog, authentic, European precision – experience sound in its purest form.

For over three decades, Pro-Ject Audio Systems has stood for passion, precision, and true European craftsmanship. Our products are carefully made from high-quality materials and produced under sustainable standards – quality you can see and hear.

Our turntables and HiFi components are more than devices – they are instruments. Every recording, every melody comes to life, emotional and authentic. Music becomes an experience that touches both heart and senses.

  • Handcrafted in Europe: From the first to the last step, with precise quality control.
  • Sustainable materials: Long-lasting value for generations.
  • Exclusive collaborations: Musicians, labels, and orchestras for limited editions.

Our goal is to inspire people worldwide with the analog music experience. Each product is thoughtfully designed, without unnecessary features, focusing on performance, design, and emotional sound.

"Pro-Ject stands for 'Analog Love' – the magic that happens when technology, design, and emotion come together to create an unforgettable listening experience."
Pro-Ject Audio Systems · Vienna

Our Quality Promise

High-quality Hi-Fi products, made in Europe and tested four times — quality you can rely on.

High-quality Hi-Fi products, made in Europe and tested four times — quality you can rely on.

At Pro-Ject Audio Systems, top-tier product quality is our highest priority. Every turntable and Hi-Fi component is manufactured in Europe and undergoes a four-stage quality control process before leaving our factory. This ensures our customers receive premium products built to deliver long-lasting enjoyment.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,3

Todas as avaliações

(80)

74 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quick reacting online shop

Quick reacting online shop. Only a few days after ordering, I had my "The Peanuts" special edition turntable at home.
Compared to my Transrotor Fat Bob S the Pro-Ject "The Peanuts" is a very grate record player for its price.

1 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

T2W & app

T2W: Turntable is fine, when it works sound quality is excellent. Software & app are horrendous! Change WiFi or move to different location, you now own a boat anchor.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is a beautiful piece of equipment…

This is a beautiful piece of equipment that is truly a joy.

19 de maio de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you for such a wonderful review!

We're delighted to hear that Pro-Ject brings you so much joy – that is exactly what we strive for with every product we design and build.
Enjoy every listen!

The Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

Toller Plattenspieler, Debut PRO S Balanced

Toller Plattenspieler, Debut PRO S Balanced, Audio und Design.

21 de junho de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Vielen Dank für Ihr tolles Feedback!

Der Debut PRO S Balanced ist wirklich ein besonderes Gerät – es freut uns sehr zu hören, dass er Sie sowohl klanglich als auch optisch überzeugt.
Viel Freude beim Vinyl-Hören!

Das Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

Schnelle und korrekte Lieferung

Schnelle und korrekte Lieferung

2 de junho de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Vielen Dank für Ihr Feedback!

Es freut uns sehr zu hören, dass Ihre Bestellung schnell und einwandfrei bei Ihnen angekommen ist.

Das Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

prodotto di ottima qualità

prodotto di ottima qualità, aspettative rispettate.
soddisfatto

7 de junho de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you for your kind feedback! We're delighted to hear that the product met your expectations and that you're happy with your purchase.

Enjoy the music!

The Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

Fantastic!

Fantastic!

10 de maio de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you so much for the kind words – that really made our day!

Enjoy your Pro-Ject experience!

The Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

High quality for an affordable price

High quality for an affordable price. Quick delivery. Well done.

21 de abril de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you for your wonderful feedback! We're delighted to hear that you're happy with both the quality and the value of your purchase, and that your delivery arrived promptly.

Enjoy your new Pro-Ject gear!

The Pro-Ject Team

Avaliado com 4 de um total de 5 estrelas

Снял одну звезду .

Снял одну звезду так как гнездо антенны bluetooth
не закреплено как нужно .

15 de maio de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you for your feedback and for taking the time to share your experience!

We're sorry to hear that the Bluetooth antenna socket was not properly secured on your unit. This is certainly not the standard of quality we hold ourselves to, and we sincerely apologize for the inconvenience.

We would love to help resolve this for you as quickly as possible. Please don't hesitate to reach out to us directly at shop@project-audio.com with your order details so we can find the best solution for you.

The Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

Best products,

Best products,
I had a mistake in my order and you corrected ist.
super fast
I cant wait to hear :-)

14 de maio de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you so much for your kind words!

We're really glad we could quickly sort out the mix-up with your order – that's exactly the experience we want every customer to have.

We hope you absolutely love what you hear!

The Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, accurate, helpful with refund.

6 de maio de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you for the lovely feedback!

We're pleased to hear that our team could assist you smoothly and that the refund process went without any issues.

Don't hesitate to reach out if you ever need anything in the future!

The Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

Ich bin sehr glücklich mit meinem…

Ich bin sehr glücklich mit meinem "Metallica" Plattenspieler. Das Design ist sehr cool und der Sound stimmt auch . 🤘

4 de março de 2026
Avaliação não solicitada
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Vielen Dank für dein tolles Feedback – das freut uns wirklich sehr!

Es ist schön zu hören, dass dir sowohl das Design als auch der Klang deines Metallica Plattenspielers gefallen.

Das Pro-Ject Team

Avaliado com 5 de um total de 5 estrelas

First time purchase

This was my first time purchasing a turntable and I'm really happy with the product & the selection i made, the color was also a nice touch and setup was easy.

17 de abril de 2026
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you so much for sharing your experience!

We're thrilled that Pro-Ject was your first turntable choice and that you're happy with it. It's great to hear the setup went smoothly and that the color won you over too.

The Pro-Ject Team

Avaliado com 1 de um total de 5 estrelas

Poor support

I own 2 Pro-ject turntables. One is about 20 years old and okay but the motor on my 2nd turntable went bad after only a few uses so I contacted support in which I received a message from a local service company (George Meyer). They know very little about Pro-ject turntables and said I needed a new motor. Been a month and the motor still hasn't arrived! Poor service!
**UPDATE - 7 DAYS LATER AND STILL NO RESPONSE!
**UPDATE - ANOTHER 7 DAYS LATER FINALLY A RESPONSE FROM GEORGE MEYER THE PARTS DISTRIBUTOR IN THE US. THEY COULD NOT GIVE ME A DELIVERY DATE FOR MOTOR AND STILL NO RESPONSE FROM PRO-JECT.
**INTERESTING - PRO-JECT RESPONDS TO OTHER REVIEWS ON TRUST PILOT BUT NOT MINE. INSTEAD THEY TRIED TO GET MY REVIEW REMOVED FOR "CONTAINING DEFAMATORY CONTENT" HOW ABOUT PUTTING THAT SAME EFFORT IN TO RESOLVING THE ISSUE INSTEAD OF HARASSING A LOYAL CUSTOMER?

To clarify the timeline: I initially contacted Pro-Ject directly for assistance. Rather than handling the issue internally, Pro-Ject explicitly directed me to George Meyer as THEIR authorized service provider. Now, I am being told that my issue lies solely with George Meyer, effectively absolving Pro-Ject of responsibility.

Not only am I unable to get a resolution from the third party THEY selected, but Pro-Ject is also refusing to oversee or support THEIR own recommendation. As the manufacturer, Pro-Ject ultimately owns the customer experience and the accountability for its designated service network.

I would expect Pro-Ject to step in and assist in resolving this matter, whether by intervening with George Meyer or handling my motor issue directly.
WOW no accountability!

Over 2 months later and I finally received an email from George Meyer that the motor has arrived. I called to confirm the part number and spoke to a very rude woman that constantly talked over me. Seems to me that Pro-ject needs to do a better job at screening their parts supplier and take accountability.

9 de abril de 2026
Avaliação não solicitada
logotipo da Pro-Ject Audio Systems

Resposta da Pro-Ject Audio Systems

Thank you for your feedback.

We would like to point out that your experience, as described, relates entirely to George Meyer – an independent, third-party service partner operating autonomously in the US. Pro-Ject Audio Systems has no involvement in or control over their internal processes, response times or parts availability.

As such, we believe this review does not accurately reflect an experience with Pro-Ject Audio Systems as a company, and may be misleading to other customers visiting our profile.
We nonetheless wish you a swift resolution with George Meyer.

The Pro-Ject Team

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