Projectmontessori Avaliações 

608
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Dangerous choking hazard wooden teething toy delivered with wooden bead detached and design indicating more insufficiently fastened beads likely to choke a baby. Poor quality toys. Delivered in a thin... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am a cert III Early Childhood and Education student and I had to organise and activity for my placement. I had to change my placement lesson plan several times which led to me not having much time t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This stay is absolutely AMAZING Sophie’s response was automatic and swift for all our needs and questions. We are a stone throw away from Liege’s city center and her rental is GORGEOUS HIGHLY RE... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The shipping was fast and the item arrived in perfect condition. The toy is WONDERFUL!! My grandkid love it and my daughter is very happy giving it to her instead of electronic toys. It is a wonderful... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de brinquedos infantis

Escrito pela empresa

Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

608 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(608)

298 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible customer service

I purchased their balance bike based on Good Housekeeping recommendation. It indicated it was good for 2-5 year olds. This bike has no adjustments, so it can not grow with the child. It is more for an 18 month or less. I have been trying to get in touch with customer support for weeks now to return it and with numerous follow-ups, I still have not heard back from them. It’s very unfortunate that the service and marketing is so poor. I would not recommend purchasing from this company

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Kay,

Thank you for your feedback. We’re very sorry for the initial inconvenience and understand your frustration. We would like to note that our customer support team has since resolved the matter and issued a full refund for your purchase. We sincerely apologize for the delay in communication and appreciate your patience while we sorted this out.

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

I will never grow to old to sing and play with children.

This is my 2nd time to write a post regarding my experience with Project Montessori. I was introduced to Montessori age appropriate toys several years ago. I am 81 years old now and apx 20 then. I was introduced to them while studying to become an early child educator. I was impressed by them then and even more so recently. My own child grew up with them as did my grandchildren. recently I saw the ad on my IPad and I have ordered several for our Great Grand Child. He will be 3 years old soon. Just this past Sunday afternoon, 9 family members sat around playing the musical instruments with him marching around among us singing & we all had a very good time. Of course, he loved the loudest ones. If we stopped he would say, “mo, mo, mo” (more, more, ) So we played our instruments & sang our songs over & over. So much fun! We have Great Granddaughter due to arrive in March. I have started a collection for her also. Thanks for asking my opinion.
We must teach the children! Ann Taylor or Grannie Annie

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Ann,

Thank you so much for sharing your wonderful story! 💛 We’re thrilled to hear how much fun your great-grandchild and the whole family had with the musical instruments. It’s so heartwarming to see Montessori toys bringing generations together, and we’re honored to be part of your collection for your new great-granddaughter as well.

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

What a great experience with this purchase. This was my first experience with…

This was my first experience with purchasing items for my grandchildren, and I could not be happier. It can be stressful when purchasing from a new organization and I will definitely be making future purchases moving forward.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Carol,

Thank you for choosing us for your first gifts! We’re thrilled to hear you had a great experience and look forward to helping you with future purchases for your grandchildren. 💛

Kind regards,
Project Montessori

Avaliado com 4 de um total de 5 estrelas

Toddlers Musical Instrument Set

Our fifteen month old granddaughter absolutely loves this set. Very nice to have the little backpack to store them in too.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Jane,

Thank you! We’re so glad your granddaughter loves the set, and we’re happy the little backpack makes storage easy too! 💛

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

No customer service

No customer service whatsoever. Order #58194 arrived late, it took 17 days, and I've been trying to contact them for weeks with no response at all. I'm now disputing the charge with my bank.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Alice,

We’re very sorry to hear about your experience. Our support team has already been in touch via email regarding Order #58194 and a full refund has been issued to resolve this matter.

We truly appreciate your feedback and thank you for bringing this to our attention.

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

courtesy discount for delay

There was a delay in the delivery for my item and I was given a discount, which was a nice courtesy.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Caroline,

Thank you! We’re happy we could accommodate the delay with a discount, and we appreciate your understanding. 💛

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

My granddaughter loves her Busy Board

My granddaughter loves her Busy Board! And she keeps wanting to go on a picnic to use her Little Explorer Binoculars (or 'noculurs as she calls them.) Middle of winter in Michigan does not bode well for her getting to go on a picnic, but she likes to look at birds in the yard from inside with them.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Jana,

We’re so glad your granddaughter is enjoying her Busy Board and Little Explorer Binoculars! Love that she’s bird-watching indoors. Creativity is always welcome, even in the winter. 💛

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

Awful customer service and value for…

Awful customer service and value for money and misleading listings. I ordered an item (the cute mini barn toy) for £29.99 as a Christmas present and was told it would arrive in time for Christmas. After no info or response about my order and why it had not arrived before Christmas it was shipped on Christmas Day from china and only arrived today. No once has anyone from the seller responded to my emails or a request for a refund as delivery as taken so long. Also for £29.99 it’s a rip off as it’s not as advertised on their website listing and is a cheaply made Chinese item. Overall incredibly disappointed and wouldn’t recommend them to anyone

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Carl,

We’re very sorry to hear about your experience and apologize for the frustration caused. We always aim to respond promptly to customer inquiries, but unfortunately, we were unable to locate any emails from you with the details needed to assist or process a refund.

We appreciate your feedback on the product and will share it with our team to improve listings and descriptions.

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

Beautifully crafted busy book

The site was easy to navigate. There were several types of busy boards or busy books to choose from. I selected a beautifully colored book with sturdy pieces yet soft. Each page has colorful critters with various objects to touch and move. I think I enjoy it as much as my granddaughter.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Adrienne,

Thank you! We’re glad you enjoyed browsing our selection and that the Busy Book is bringing joy to both you and your granddaughter. 💛

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

My purchase was really late…

My purchase was really late. Watching the tracking, I knew it was stuck somewhere. When I asked Project Montessori if they could look into it from their end, they did. Even during the busy holiday rush, Project Montessori determined that my purchase was lost and they sent me a replacement. I couldn’t be happier.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Marti,

We’re so glad we could help and get a replacement to you! Thank you for your patience, and we’re thrilled to hear you’re happy with your purchase. 😊

Kind regards,
Project Montessori

Avaliado com 3 de um total de 5 estrelas

The gift was not received in time for…

The gift was not received in time for Christmas.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Barbara,

We’re very sorry your gift didn’t arrive in time for Christmas. We completely understand how disappointing this must have been. Please reach out to our team at customers@projectmontessori.com so we can make it right.

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

This product is coming from China. There is no customer service

This order was submitted for Garanteed Christmas delivery. A couple of small things arrived after Christmas.It is January 8 and we are still waiting for the bulk of the order. This product is shipping directly from China which was never communicated.For the price I thought it was made in the US. One response from our first email and none other since. I couldn't send this back if I wanted to as there is no one to ask about the procedure to do this. I am unimpressed with the product and I will never buy from this company again.There is no customer service.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Jodi,

We’re very sorry to hear about your experience. After checking, it seems this review may be about a different business, as we don’t have a record of this order. We’ve also tried to reach out for more details but haven’t received a response.

At Project Montessori, we take customer service seriously and always aim to provide clear communication, timely shipping, and support if anything goes wrong. If this order was intended for us, please contact us directly at customers@projectmontessori.com so we can help resolve the issue.

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

My order was lost and I was promptly…

My order was lost and I was promptly sent a replacement.
I am particularly glad since my 2 year old grandson loved the buncle.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Isabelle,

Thank you so much for your kind words! We’re glad we could get a replacement to you quickly and that your grandson is enjoying the Buncle. 😊 Your feedback means a lot to us!

Kind regards,
Project Montessori

Avaliado com 5 de um total de 5 estrelas

Easy to order and amazing toys for…

Easy to order and amazing toys for children. They are fun and creativr

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Joan,

Thank you! We’re so glad you found our toys fun and creative, and that ordering was easy. 💛

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

Would never recommend Project Montessori

Two items were ordered at the same time as Christmas gifts, shipped directly to the recipient. I emailed the company to ask if the prices were included in the packing slip and if I could include a gift receipt. They responded quickly & said no prices were included. When only one item was received I emailed them again about the other one. No response. I sent a total of three emails and called three times between Dec. 23, 2025 and Jan. 5, 2026. Never got a response. No one ever answer the phone and I left messages with the order info requested. I was totally ghosted. I am disputing the charged for the item not received with my credit card company. Would not recommend this company and will NEVER order from them again.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Kathy,

Thank you for your feedback. We’re very sorry for the inconvenience you experienced. Our customer support team has already resolved this issue via email and issued a full refund for the item not received. We truly apologize for any frustration caused and appreciate your patience while we sorted this out.

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

Christmas Order Never Arrived; Zero Response

I ordered a train/domino toy for my 4 year old on December 13th, and was given a 7-12 business day shipping time. It's now January 5th and ZERO RESPONSE to all of my calls and e-mails, and of course no train. The website says to call or e-mail with questions or to cancel. Would be great if someone would ever get back to me. It shows as not having shipped yet. The delays and the lack of response are ridiculous.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi there,

We’re very sorry to hear about your experience and completely understand your frustration. We did reach out requesting more information so we could investigate your order and assist you directly, but unfortunately we didn’t receive a response, so we haven’t been able to contact you further.

We take these situations seriously and truly regret the inconvenience caused. If you’re still happy to provide your order details, we’d be more than willing to help resolve this immediately.

Thank you for your patience.

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

Poor product

The product was not simple to put together. The Velcro was so small there is no way a child can attach things to it. As an adult when things were attached they just fell off. I sent emails and have had no response.
*I have since received a full refund. However I do think the product is not worth the cost based on the reasons Iisted above.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Candice,

Thank you for your feedback. We’re very sorry for the frustration caused with the assembly and the Velcro. This shouldn’t have happened. We’ve been in touch directly and have issued a full refund for your order.

We appreciate you sharing your experience, as it helps us improve our products and service.

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

I ordered on 6th December and received…

I ordered on 6th December and received email stating it had been delivered on 19 December. We were at home all day and no parcel delivered. I contacted customer service on 19th and got a reply stating it would be dealt with after the holiday rush. This was for a Christmas present so I had to get a replacement from another company. I have since sent two further emails on 29th December and 2nd January 2026 with no acknowledgement. Not very efficient with dealing with complaints.

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Candy,

We’re very sorry to hear about the issues with your order and completely understand your frustration. Our support team has already been in touch via email and has issued a full refund to resolve this matter.

We truly appreciate your feedback and thank you for bringing this to our attention.

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

Not only did it take over 3 weeks to…

Not only did it take over 3 weeks to arrive, the quality of the product is awful for the cost. 25 quid for a small, badly packaged, mediocre product. So unimpressed.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Hope,

We’re very sorry to hear about your experience and completely understand your concern. Our support team has reached out to you via email to assist further and resolve this matter.

Safety and quality are our top priorities, and we truly appreciate you bringing this to our attention.

Kind regards,
Project Montessori

Avaliado com 1 de um total de 5 estrelas

Child’s product contained toxic lead

Child’s product contained toxic lead. Shockingly, the warning on pack was covered by a sticker. I was going to gift this to a little boy with a pregnant mother - this could have been dangerous for them both. I am appalled. I have emailed to complain but received no reply.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Projectmontessori

Resposta da Projectmontessori

Hi Holly,

We’re very sorry to hear about your experience and completely understand your concern. Please be assured that your order has already been fully refunded, and we have escalated this issue to our quality team for a full review.

Safety is our top priority, and we take matters like this very seriously. Thank you for bringing it to our attention.

Kind regards,
Project Montessori

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