Tiny Land Avaliações 

1.646
•
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

They shipped the items in their toy boxes without any sort of protection or anything. Just slapped the label on the outside of the product box. Naturally, they arrived very damaged. Luckily the toys i... Ver mais

Avaliado com 5 de um total de 5 estrelas

From beginning to end really great. Delivered in timely manner. Ease of putting dollhouse together and it really is such nice quality Our grandchildren love it!! Thank you

Avaliado com 5 de um total de 5 estrelas

The play kitchen is amazing! It has so many features. I love nice extra touches like having curtains. My grandchildren absolutely love it! The box arrived from the carrier open (the carrier's fault... Ver mais

Avaliado com 5 de um total de 5 estrelas

I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de brinquedos infantis
  2. também em
  3. Atacadista
  4. Loja de tapetes

Escrito pela empresa

Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.646)

451 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Poor packaging

They shipped the items in their toy boxes without any sort of protection or anything. Just slapped the label on the outside of the product box. Naturally, they arrived very damaged. Luckily the toys inside weren’t messed up, but they are gifts so it’s not a great look to hand that over. They refunded me the shipping cost of $12 which I appreciate but I won’t be ordering from them again unless they change the way they package and ship their products.

7 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

I really liked the quality of the chair…

I really liked the quality of the chair I ordered for my granddaughter. The color is great and the chair is perfect for her. She will also be able to use it for a long time. It folds up nicely. I appreciate the washable cover. Well done.

2 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Elaine was so helpful and communicative. Went above and beyond to solve my problem quickly and efficiently. Super thankful when I experience excellent customer service like this!

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The product itself is wonderful

The product itself is wonderful and fits so nicely.
The amount paid and the shipping was a bit costly. It also didn't help that I found the same thing at Target, made by you, that went on a significant sale right after I purchased it.

2 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Not worth the money

I ordered the Iconic Wooden Play Kitchen and was very disappointed to receive what was obviously a used/returned product due to damage. The kitchen came chipped and marked up in multiple areas, with clear markers indicating where the damage was. Customer service didn’t seem to care because, as they explained, the “damage is cosmetic and doesn't compromise the overall structure or safety of the kitchen.” They offered a $15 “partial” refund on a $170 purchase for the cosmetic defects. Don’t waste your money.

18 de julho de 2026
logotipo da Tiny Land

Resposta da Tiny Land

Dear customer,

We’re very sorry that your Iconic Wooden Play Kitchen arrived with chips, marks, and other visible damage, and that our initial response left you feeling that your concerns were not taken seriously.

Under our normal process, products that have been opened and show clear signs of use should not be resold. We take this concern seriously, and we will further investigate the condition of your kitchen and how this order was handled to better understand what happened.

We also understand that describing the damage as “cosmetic” did not address your concerns or the experience of receiving a $170 product in that condition. We’re sorry that our response did not provide the level of support you expected.

Our customer service team will follow up with you directly so we can review the situation further and work toward a satisfactory resolution.

Best Regards,
Tiny Land Team

Avaliado com 5 de um total de 5 estrelas

The ball pit is wonderful!

The ball pit is wonderful!!

I'd highly recommend this and have shared with friends and colleagues how great it is!

27 de agosto de 2026
logotipo da Tiny Land

Resposta da Tiny Land

Hi there,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re satisfied with the ball pit and that you’ve been recommending it to your friends and colleagues.

It means a lot to know that you’ve had such a positive experience with Tiny Land.

Best Regards,
Tiny Land Team

Avaliado com 5 de um total de 5 estrelas

Nicely made

Nicely made and easy to assemble. Shipping was fast.

26 de agosto de 2026
logotipo da Tiny Land

Resposta da Tiny Land

Hi there,

Thank you for your kind feedback!

We’re glad to hear that you found the product well made and easy to assemble, and that your order arrived quickly. We truly appreciate you taking the time to share your experience with us!

Best Regards,
Tiny Land Team

Avaliado com 5 de um total de 5 estrelas

Great product for my 2 year old

A well made product that will last my 2 year old for many more years. We use it in our reading nook for bedtime stories and can open the chair up for nap time!

25 de agosto de 2026
logotipo da Tiny Land

Resposta da Tiny Land

Hi there,

Thank you for sharing such a lovely review!

We’re so glad to hear that the chair has become part of your little one’s reading nook, from bedtime stories to cozy nap time.

It’s also wonderful to know that you appreciate the quality. It means a lot to us!

Best Regards,
Tiny Land Team

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service

Wonderful customer service! I needed replacement parts after a move and even with a few hiccups in getting them delivered the customer service rep, Anne, was incredibly responsive and helpful.

14 de setembro de 2026
Avaliação não solicitada
logotipo da Tiny Land

Resposta da Tiny Land

Hi there,

Thank you for sharing your experience!

We’re especially glad to hear that Anne was responsive and helpful while assisting with your replacement parts. We’ll be sure to share your kind words with Anne and our customer service team!

Best Regards,
Tiny Land Team

Avaliado com 5 de um total de 5 estrelas

I love Tiny Land’s products

I love Tiny Land’s products! They are so well made, so cute, such a great value, and I even enjoy assembling them! It does help to have a power drill, but easy instructions and holes that align. :) We have purchased a kitchen and just recently a dollhouse. Our granddaughter loves playing with them. Definitely promotes imaginative play! And Chris in customer service was so responsive and helpful when I couldn’t find a product on their website. He even followed up to make sure all was well. Tiny Land is my favorite!

8 de setembro de 2026
Avaliação não solicitada
logotipo da Tiny Land

Resposta da Tiny Land

Hi Liz,

Thank you so much for this wonderful review!

We’re delighted to hear that you’ve enjoyed both your Tiny Land kitchen and dollhouse, and that your granddaughter is having so much fun with them.

Thank you for highlighting the follow-up as well—it was a pleasure to make sure everything was taken care of. Your kind words truly mean a lot to our entire team!

Best Regards,
Tiny Land Team

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY

DO NOT BUY

The photographs on this website are incredibly misleading. I purchased the whiteboard/chalkboard, which looks like it comes with a natural wood frame and stand. However, while the frame is a natural wood, the stand is basically particleboard. Nothing matches and it looks absolutely terrible. The frame itself is even two separate colors. To say that I am disappointed is an understatement, and the return policy is absolutely absurd. Basically, they say if a package is opened you only get 50% back. On a $120 whiteboard, I would assume that I would be getting something that at least has matching components. Do not buy.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Tiny Land

Resposta da Tiny Land

Dear customer,

We’re sorry to hear that the whiteboard/chalkboard did not meet your expectations, particularly regarding the color and appearance of the frame and stand.

We’d like to better understand the specific issues you encountered and look into your order, but unfortunately, we haven’t been able to locate your order or any previous communication with our customer service team based on the information available to us.

Could you please contact us at customer_care@tinylandus.com and, if possible, include a few photos of the product? This will allow us to review the issue with our team and work toward an appropriate solution.

We’d also like to clarify that opening the package does not automatically mean that a customer can only receive a 50% refund. It seems there may have been a misunderstanding regarding our return policy, and we’ll also share your feedback with the relevant team to review whether the policy wording could be clearer.

Thank you for bringing these concerns to our attention. We hope you’ll give us the opportunity to look into this further and address your experience.

Best Regards,
Tiny Land Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais