Sadly, my beloved mother passed away last week after a long and rather difficult last few years of her life. We took out a promis life plan several years ago and always wondered if and when w... Ver mais
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Veja o que dizem as avaliações
Don't. They've had loads of money off me. N through severe circumstances out of my control ie bank fraud n bering a single of an autistic child. My payments weren't going through. Nas my child takes u... Ver mais
I sent off my dads death certificate,around 2/3 weeks ago and apparently they not received it 🤔and when i called they said to ring back next week, aint these companys supposed to pay out more or less... Ver mais
A empresa respondeu
Can’t fault this company at all. I called after my mum passed away explained I was her next of kin and gave them the policy number and details , asked if I could just receive the paperwork by email an... Ver mais
Detalhes da empresa
Escrito pela empresa
Promis Life
Informações de contato
Freepost PROMIS LIFE, Reino Unido
- 0800 907 0800
- promislife.co.uk
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Empathetic understanding Group
After the sudden loss of my husband I had no idea where to start Promise life were amazing, with my permission they dealt with my daughter and took care of everything from start to finish. The paperwork process was easy to understand and full payment was made within a couple of weeks. The staff were very empathetic and understanding I couldn't of done it without them, I am truly grateful for the expertise and ease of dealing with everything for us.

Resposta da Promis Life
My father had a Promis Life policy
My father had a Promis Life policy. Never had to sort out a death of a parent before so didn’t know what to expect. Rang Promis Life, spoke to someone and it was all super easy. After the first call I was told I would be sent a forum and a pre paid envelope to send back documents. I made sure I had all the paperwork requested and sent it back. Within a week (sent back over a bank holiday) I checked my bank account to pay a separate bill and all monies had been paid. Two days later I received the documents back and a confirmation letter. It literally couldn’t have been easier. The most irritating thing for me is they no longer accept new customers, having seen how easy it can be I would take out a policy for myself in a heartbeat.

Resposta da Promis Life
Professional and prompt payment.
Promis Life operated professionally and promptly in assessing and making payment of the claim.

Resposta da Promis Life
Highly recommend after such an…
Highly recommend after such an emotional difficult time due to my Mum passing away, Mum named me as the contact but I was too upset so my sister in law asked if she could deal with the paperwork they were very helpful, we both had to fill in forms my sister in law put in the claim as I was an emotional mess, paperwork sent and payment was received a week later, my Mum's funeral invoice has now been paid, what a relief off mine and my brother's shoulders, thank you for all your help

Resposta da Promis Life
I had to make a claim on behalf of my…
I had to make a claim on behalf of my cousin who had passed away I called promis life and was dealt with in a professional manner they required certain documents that I sent recorded delivery and true to their word I received my cousins life insurance within five days into my bank account 10 out of 10 for service

Resposta da Promis Life
I made a claim it was done great and…
I made a claim it was done great and very easy process.
Thank you kindly. Paul Allchurch

Resposta da Promis Life
Efficient service
I had to make a claim and the process was quick, simple and very easy. Got the payment in a few days.

Resposta da Promis Life
Is Promis Life still trading? Your website is offline
Now I am really worried. Promis Life's website is no longer a proper fully functioning website.
What is going on? Have I lost all of my money from paying years into this policy?
What is going on?

Resposta da Promis Life
Hi my name is Gabriel Caran I'm…
Hi my name is Gabriel Caran I'm currently currently 3 year customer and I don't receive my gift

Resposta da Promis Life
1star opinion this is all about this…
1star 69% bad opinion this is all about this Company I did mistake for choice this Company for my insurance life after 30 days ….I lost money from 2 years then where going this money ????? Who take this money ??? Gift for someone surprise for me good Company give me back I cancel my insurance life my choice I don’t know about law
Thank God I cancel now not after few years
I hope pple stop paid and this Company soon close
Thank u
Elzbieta Ali

Resposta da Promis Life
I've been with promis life for 2 years…
I've been with promis life for 2 years or so. Recently there wasn't enough money in my account to pay them. They wrote to me, I rang them & put up the policy paying more each month. The only thing I'm concerned about is I heard today promis life doesn't exist anymore. Please can you put my mind at rest

Resposta da Promis Life
Proper scammers
These people was taking money off my account I'm not even with them my bank stepped in and got me my money back now they reckon I owe them money. Stay away from this company at all cost
No opinion really...
Only giving 4stars as not really had much contact, I got a quote, signed up to a tenner a month and sat back knowing my loved ones are covered in the event of my passing. I don't understand all the negative reviews, if you think something is off just call them.
Hi I was took unawares while suffering…
Hi I was took unawares while suffering mental health issues .2019 I'm 45 now I've been paying 35 per month no updates bo paper work nothing.Andcit only covers 14.445 pounds.Everybody has said that's a joke for someone my age.it was iptq that set this up I called promise life 10 minutes ago.she told me I pay until I'm 90 omg there is already well over a thousand been paid.i explained I'm 45 I'm only covered for 14.455 pounds and you want me to pay if I live long enough all that money way over or loose what I have paid.discusting.im going to see about taking this further.this is so wrong single parent on benifits.discusting...
Thank you for the service
Thank you for the service. Sadly my mother passed and needed to claim. Such quick service less than a week from claiming to receiving the money for her burial. Appreciate this made the grieving process easier.
Have a plan with these 4 times I’ve…
Have a plan with these 4 times I’ve phoned for a welcome pack so I know what I’m fully covered for all they send is one piece paper with a policy number on an absolute shambles staff don’t have a clue what there doing
Rang them with claim..they sent…
Rang them with claim..they sent paperwork..filled it all in with certificate..rang them 5 days ago on a Friday was told money would be in account by the Tuesday ..money was in account in the Monday..very well dealt with
I am very surprised at all the negative…
I am very surprised at all the negative reviews. I took out a funeral plan with Promis Life at a reasonable monthly cost.
When my partner passed away I claimed and was paid out promptly and with the minimum of fuss.
I’m quite shocked at all these negative…
I’m quite shocked at all these negative reviews …. This company have been perfect so far ….. I received my gift card …. When I call I get a very quick response …. I’ve no idea why they are no longer taking insurance policies but I’m happy with my over 50 plan 🤗
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