Sadly, my beloved mother passed away last week after a long and rather difficult last few years of her life. We took out a promis life plan several years ago and always wondered if and when w... Ver mais
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Veja o que dizem as avaliações
Don't. They've had loads of money off me. N through severe circumstances out of my control ie bank fraud n bering a single of an autistic child. My payments weren't going through. Nas my child takes u... Ver mais
I sent off my dads death certificate,around 2/3 weeks ago and apparently they not received it 🤔and when i called they said to ring back next week, aint these companys supposed to pay out more or less... Ver mais
A empresa respondeu
Can’t fault this company at all. I called after my mum passed away explained I was her next of kin and gave them the policy number and details , asked if I could just receive the paperwork by email an... Ver mais
Detalhes da empresa
Escrito pela empresa
Promis Life
Informações de contato
Freepost PROMIS LIFE, Reino Unido
- 0800 907 0800
- promislife.co.uk
As pessoas também visitaram
My brother had a policy with Promis…
My brother had a policy with Promis Life. They were fantastic when he passed away. Paid out quickly over the Christmas period. The customer service staff were caring an thoughtful in their interactions with myself and my sister and helped us immensely. Thank you. I have and will continue to recommend this company for life insurance. 10/10.

Resposta da Promis Life
I have just taken out a policy with…
I have just taken out a policy with Promis Live and was impressed with how quick, easy and simple it was. They helped to find a Life insurance Policy that suited my sercumstances and I couldn't be happier with the company.

Resposta da Promis Life
I took out a policy last year…
I took out a policy last year everything was good however I haven't received a gift card I waited the 8 weeks still nothing getting in contact is impossible
Insulting
Who in their right mind signed off on an advert for your company featuring Debbie Mcgee. It’s insulting to hear a millionaire talk about not leaving her family to pay for her funeral. Please use people we can actually believe would struggle to pay for a funeral

Resposta da Promis Life
From £5:00 a month my foot
From £5:00 a month my foot. £10,000 cover is over £30:00 a month. I didn't even bother to look what £5:00 would have got me. Cheaper to pay the money into a funeral plan. Their reply,
The price we quote on our adverts is used as a guide and is indicative for an average customer. It would be impossible to list every combination of age and cover amount.
In other words, if I started paying when I was about 2 years old the premiums might be affordable, ha ha.
And, their grammar 'ain't' all that good either. "cover mount you require."

Resposta da Promis Life
Dispicable company
Just seen the advertisement about popping your cloggs. This advertisement seems a bit dated in light of this terrible pandemic, having a sense of humour is all fine and good for the right ocassion death certainly isn't one of them this advertisement is insensitive. To company that makes money from funerals this disgraceful. I hope you keep this advertisement on television so people can see what a dispicable bunch of people you are.

Resposta da Promis Life
Please STOP calling
From Mrs Howcroft. Last year I received a pop up advertisement for Promise life and didn’t see any harm in requesting a quote. I received a call from one of your agents and went through the quote process.
I decided that I didn’t want to go ahead and we ended the call.
I have now been bombarded by calls between 2-4times a day there have been no messages left on my answer machine and I have blocked the number but I still receive calls which I won’t answer.
Please Please will you remove my number from you call list.
I have just seen your TV advert - Yawn
Scaremongering, insensitive and ridiculous TV advert (two affluent gentleman, (one aged about 50) that are not short of a few pounds)) - letter delivered to neighbour that sparks off conversation about life insurance and the cost of a funeral - Yeah right - gives us a break please! Don't you realise that we are in the middle of a pandemic? The advert is simply not representational in anyway. Sack your marketing agent.

Resposta da Promis Life
Well I've had my policy since18th ,6…
Well I've had my policy since18th ,6 ,2020 and have not received my argos vouchers it beyond a joke

Resposta da Promis Life
Excellent service
I recently lost my father who took out a funeral plan and made me the 2nd owner.
This company was amazing made it very easy and they were very thoughtful and decent and everything sorted in under a week

Resposta da Promis Life
Your attitude
I had earlier reviewed you, not happy with constant phone call's from you and mail.
I agreed that l had shown initial interest some time ago, but had no interest anymore.
You or we slightly disputed the number of times, you had called on any particular day and wasn't to happy with the tone of your reply.
I edited my review to you, but l would just like to add that 50% of your reviews are deemed " bad ", and after reading through them, there are many that had the same complaint as myself, in regards to getting several call's that had annoyed them !!
One word that was used was " badgering ", so surely we all can't be wrong !
Maybe read them again and at 50% of reviews that are bad, l wonder why ????
Your colleague "Tom", whom answers customer reviews, seems to have an answer, for everyone !!
What a guy !!!!!.!!!
Not impressed
Not impressed with them constantly calling me from different numbers after I blocked each one. I do not want their insurance cover. How hard is it to stop calling?

Resposta da Promis Life
Fab service
I have looked at a lot of policies lately and these ticked the boxes. I looked at Aviva for eg but you have to choose number of years etc. Me and Hubby are in our 30’s so choosing 25 years is no good. We would spend 25 years paying than not be covered before 60!! Similarly we looked at funeral plans but they were caught up with one funeral company which seemed risky plus they were too expensive in the short term. We are in our 30’s with 3 young kids and the plan is not to have them burdened when we die! I filled form online but didn’t go on as couldn’t add inflation protection, got a call from lovely lady who discussed it all. No amount of questions were too much for her and she explained all options. We got a discount for multiple plan and we are both covered for over £10,000 with inflation protection for less than £30 a month. It’s less than the cost of a meal at the pub for the 5 of us!! Looking at the reviews I’m shocked but they all seem to be about calls, I have found them fab! I am not a naive person, I am a pensions advisor for the NHS so I know how death benefits work etc so not had wool pulled over my eyes. Personally it was the best most affordable option for us to make sure each other and the kids are looked after and not burdened if anything happened! Yeah we are young but I lost a parent aged 40 so it’s never to early to plan for it

Resposta da Promis Life
Tv advert.
Tv advert. Kicking the bucket? Biting the dust? Seriously? Do you have any respect for elderly? Passing away would be a better choice. The advert is offensive, childish, should not represent a serious company like yourself.

Resposta da Promis Life
Good service when you speak to them but!!!
Good service when you speak to them, though didn't receive first set of documents and had to request duplicates.
I've had a policy with them for over two years and topped it up in April this year also taking out a policy for my wife. I'm paying £50pm in total.
Promised a £100 Argos voucher when I took out my wife's policy in April with first payment 01/05/20. So in my mind voucher due early October after six months payments.
Now told to allow up to 8 weeks after six months payments made! They should have made this clear when offering the incentive.
Not a big deal for me as I'm sure will get it. Just being given ear ache by my wife as she wants a new tablet or something with the Argos voucher.
John Kaye.
We are in Covid-crisis and lockdown and…
We are in Covid-crisis and lockdown and yet here we go - some very sad "B" list celebrity (Debbie Magee) talking about us "kicking the bucket?" Why so? Is there any decency left in the western world? WE ARE IN COVID 19 - Sars and yet "Promis Life" is uncaring to those found sick, with such a weird pitch! (An oxymoron, if you like, as "Promise Life" is actually promising us death!) A sick and extraordinary company advert! Get it off and show some respect and dignity for those losing their loved ones!

Resposta da Promis Life
disapointing
i have been with promis life for many years,
i decided to have a look at my payments.
i pay over £25 per month,and when i go my family will get the great amount of £1750.
disapointed to say the least.
Good prices Clear and easy website to use
Very easy to use website . Offer good life insurance for under 50 years olds.
Price per month very reasonable and documents sent within a couple of days.

Resposta da Promis Life
Very dissatisfied with you
Very dissatisfied with you, despite the current covid19 pandemic , and so many people being on furlough payments . You are the only direct debit paid company that has not offered a payment holiday until i am in a position to get back on an even keel . Sorry to tell you this but you are not a priority in my life at present , yet you bombard me with phone calls , emails and letters . My priorities are keeping a roof over my head and food in my cupboards. Like I said very disappointed

Resposta da Promis Life
Sick of your dreary adverts
Sick of your dreary adverts. Stop depressing the nation.

Resposta da Promis Life
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