I had a really smooth and positive experience throughout. Everything was simple, clear, and handled without any issues. A special thank you to Jade Attwell for her support – she was friendly, helpful... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was introduced to propel via Barclays through a gentlemen called Muntazir Rajwani. From that initial Contact I felt that I was in great hands and he kindly referred me after doing the initial checks... Ver mais
A empresa respondeu
I have dealt with Propel Finance for several funding deals and found them to always be responsive and practical with their funding support. I have recently completed a deal with the support of Dan Rus... Ver mais
Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even cal... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Propel Finance provides flexible and accessible finance to SMEs across the country. We are one of the UK’s largest independent finance houses, helping more than 65,000 businesses across the UK to access finance to purchase business critical equipment quickly and easily. Our progressive approach creates competitive advantage for vendors and SMEs alike and sets us apart. We are small enough to care, and deliver a brilliant service to our customers, and big enough to have the expertise and technology to be a leader in SME finance. Finance is subject to status. Terms and Conditions Apply. Propel acts as a credit broker or a lender for business customers only.
Informações de contato
Unit 5, Langstone Business Park, Langstone, NP18 2LH, Newport, Reino Unido
- 01633 415222
- contact@propelfinance.co.uk
- propelfinance.co.uk
4,7
Excelente
234 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best of breed
Propel win in three ways 1) they are competitive 2) if they can make the case work they fund assets others won't 3) they make it easy, doing the chasing for you.
I have worked with a lot of asset finance over a lot of years. Multiple experiences with Propel win by a country mile
11 de julho de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Great finance support
We have worked with Propel Finance for a good few years now and always found them to be extremely helpful and focused on helping our business find the right solution for our finance requirements
10 de julho de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Excellent Service
1 de julho de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Just bought a van for our business
Just bought a van for our business , Sara at Propel was brilliant throughout the process and made everything go smoothly.
Definitely recommend to anyone and will use in the future.
28 de junho de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Sara!
Kind Regards,
Propel Finance Customer Service Team
Find Kyle very helpful in the purchase
Find Kyle very helpful in the purchase of our minibus. The follow-up, the speed at which the entire transaction was done is highly commendable. Will definitely do more business with Propel
28 de junho de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kyle!
Kind Regards,
Propel Finance Customer Service Team
Service is absolute rubbish
Service is absolute rubbish. I was assured that the fincaing odf the car was finalised on tuesday
, all I had to do was sign a document. This did not arrive untill Thursday, signed it within half an hour and sent it back. Another questionaire asked if I had inpected the goods etc and if I had the goods delivered ( how could I if they had not paid out the monies yet). Then got a phonecall at 15.30 asking the same questions again. Told them i had answered that 3 hours ago. Was told tha payment would be made ar 14.00 hrs onm friday. Just checked with car dealer, NO PAYMENT. Checked with Propel and was told that they had a very busy day and wishing me good luck with picking the car up tomorrow. I have now lost a whole weeks work because of this
28 de junho de 2024
Avaliação não solicitada
Resposta da Propel Finance
Dear John
Thank you for your review, we appreciate you taking the time to provide us with your feedback and are sorry you were not able to collect your vehicle on the planned day.
We strive very hard to ensure the process to fund any deal is simple, swift, and seamless with our team on hand to address any queries which may arise promptly and professionally.
Your application to provide finance was received from our Partner on the Tuesday, approved on the same day and we commenced the necessary identity checks in order to raise the agreement documentation. As you know, there was an issue in terms of the spelling of your name which varied on companies house and your submitted ID which did slow the process down by a day. Additionally, we did ask twice re the questionnaire which was a communication error this side but which did not cause any delays.
The funds were sent to the dealership Friday lunchtime and we did ring them multiple times to confirm receipt and that you would be able to collect your vehicle as planned. Sadly no one picked up the phone and we did leave a message but no one rang back. From our side everything was in place for you to collect the vehicle on Friday and we were not aware until you complained that this did not happen.
We do however sincerely apologise for your inconvenience.
Kindest Regards
Propel Finance Customer Service Team
Highly recommended
I had great experience with Propel for my van finance. Mr Dan Morgan really helped me with prompt responses to all my enquiries. Sure bet for customer satisfaction. Thank you very much.
31 de maio de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Dan!
Kind Regards,
Propel Finance Customer Service Team
Prompt and professional, transparent and friendly.
Beginning with a prompt and professional response, there was a real person to deal with from the outset, never once referrred to an automated service or asked to apply to a third party.
The whole process was transparent, fast, efficient, professional, polite and friendly; all qualities which were missing from others I had approached.
31 de maio de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
A quick and easy way for Asset funding
A quick and easy way for Asset funding. Really smooth in getting all paperwork sorted. Used Propel twice in the space of a month.
9 de maio de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Lucas the adviser was helpful and went…
Lucas the adviser was helpful and went through everything with us and sorted out a great deal for our new van. He also kept in touch throughout the process of the agreement. Thanks for all you have done for us
18 de abril de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Lucas!
Kind Regards,
Propel Finance Customer Service Team
Excellent Customer Service
Found Mark and the team at Propel very helpful, efficient and very easy to deal with. Mark went out of his way to make sure the process was as smooth as possible and we were kept well informed during the whole process
9 de maio de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Mark!
Kind Regards,
Propel Finance Customer Service Team
Hassle free quality service
Hassle free quality service
Mr Kyle Smith from Propel Finance was really helpful for smooth transaction. Highly recommended
17 de abril de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kyle!
Kind Regards,
Propel Finance Customer Service Team
Highly recommended
I was referred to Propel from Barclays for finance for a van, they have been excellent. The stages of the process were very quick and easy. Brian was always quick to call back when I needed to speak and was very helpful when dealing with the dealer.
9 de abril de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Brian!
Kind Regards,
Propel Finance Customer Service Team
Company Car Purchase
James was excellent in explaining the process and providing different solutions for us to consider. He kept us updated throughout the process. Would definitely use again.
28 de março de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to James!
Kind Regards,
Propel Finance Customer Service Team
Great communication from or contact and…
Great communication from or contact and our finance was fast tracked when we needed a piece of equipment quickly.
22 de março de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Shabina at Propel Finance
Shabina at Propel Finance provided exceptional service, demonstrating a profound understanding of financial matters. Her professionalism and expertise made the process seamless and stress-free. Shabina's responsiveness and attention to detail were remarkable, ensuring all my questions were addressed promptly and thoroughly. I highly recommend Shabina to anyone seeking expert financial guidance and assistance. Working with her at Propel Finance was truly a standout experience.
6 de março de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Great company to deal with
We were recently referred to Propel Finance by our Barclays business manager. The process was very simple, well explained and the contact there who is Gary Thom was very efficient in all aspects of the sale. The pricing was competitive and we would 100% recommend.
19 de março de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Gary!
Kind Regards,
Propel Finance Customer Service Team
A really straightforward experience
A really straightforward experience. Lovely people to deal with and a very speedy resolution. We’ve used them a few times now and each time has been the same. I highly recommend Propel Finance.
25 de março de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Very good
Really good to work with. A quick and easy process and prompt at getting payments out. Good rates too! Thanks very much!
22 de março de 2024
Avaliação não solicitada
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
The communication was first class
The communication was first class. The team incredibly helpful and efficient
14 de março de 2024
Resposta da Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.