Everything about my Propermusic experience was excellent. Easy to order my cd and came on time and was well packaged, and I will not hessitate to use them again
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Veja o que dizem as avaliações
Good website, easy to find exactly what I wished for & to order. Nice fair price for a wonderful old live recording, cleaned up a bit (enough) for CD without losing any atmosphere. Well packed, quick... Ver mais
A empresa respondeu
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Ver mais
A empresa respondeu
Second time I’ve ordered from Proper Music. They have an excellent catalogue of music, wide-ranging, including some very special re-issues and all keenly priced. Delivery is tracked and reasonably swi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Informações de contato
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Reino Unido
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,8
Excelente
240 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
7 de março de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon
Nice and easy
Prompt delivery, nice and simple ordering process. Couldn't be better!
3 de março de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
New vinyl at fair prices
New vinyl at fair prices, complimented by good packing dispatch on date of release and fast delivery. Titles you don't see advertised elsewhere too.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Serious Collector? These guys deliver!
Only discovered ProperMusic recently, and have since bought several items. Brilliant packaging, speedy service, and progress updates along the way. Now one of go to sellers. Very highly recommended.
6 de março de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great First Experience!
Never ordered from Propermusic before, but I will be eagerly watching their output from now on!
6 de março de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Arrived very promptly
Arrived very promptly, both cd's in perfect condition, will use again
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Everything acc to plan
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent communication
Excellent communication - prompt response and delivery - really good music product
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
The CD i wanted was BLACK WHISKY BLUES
The CD i wanted was BLACK WHISKY BLUES. DARK COUNTRY SUNG BY MICHAEL BENNTT'S
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
If you can please contact us directly regarding your order (provide your Order Id), then we will be able to help and resolve any issues you may have with your order.
Fantastic service
Kept informed of delivery times and arrived well packaged. Very pleased with service
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
A hard to find record in stock
A hard to find record in stock, but these guys had it so arrived in perfect timing as a gift. Fast postage as well and excellent packaging greatly appreciated.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Not the good service I had been expecting.
I am confused. If their customer service is so good why has nobody got back to me. In retail a day is too long and its been two now since I reported a scratch on the LP I bought. No response. I tried calling but got an answerphone; I left a message. No response. If this is good service I'd hate to see poor service.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Hi Mike, apologies for the delay in responding to your messages, no excuses as we are currently migrating over to a new customer service dashboard which will be completed next week and we are a little behind with our replies. Please check your e-mails as we have sent you a returns authorisation.
Great experience!
Always nervous about pre-orders, but this one arrived on time and well-packaged. Great experience and looking forward to future purchases.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Vinyl arrived safely and well packaged
Vinyl arrived safely and well packaged. Good selection of Vinyl available online for the genre of music I was looking for. A gift for my husband and he was very happy.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Related to previous opinion about PROPER MUSIC
Related to previous opinion about Propermusic.
They have answered and refund de cost, with professionalism.
It's a shame how difficult it is to acquire interesting items from such a well-stocked store as this one, with a wide range of products, from Spain.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to update your feedback accordingly, which is greatly appreciated it and we're pleased that we are able to resolve your issue, we look forward to serving you again very soon.
Quick delivery with excellent…
Quick delivery with excellent packaging. Double boxed in my case due to ordering multiple titles. Nothing to complain about at all. Weekly release emails are informative and prices competitive. Shipping costs prevent many purchases. Perhaps free shipping can be introduced over a certain amount (as some competitors do).
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.Thank you for the feedback on shipping as we try to keep all shipping rates as low as we possibly can but courier and postage fees rise significantly ever year and have now almost doubled from just a few years ago. We have also moved to Tracked Services only for UK orders to help speed up the delivery time.
Easy order process
Easy order process. Item arrived in perfect condition, well packaged and in good time.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent!
Overall, it's the best experience purchasing the merchandise!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Great value box set in the sale
Great value box set in the sale. Despatched same day I ordered and arrived next day in mint condition. Thanks
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
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