Everything about my Propermusic experience was excellent. Easy to order my cd and came on time and was well packaged, and I will not hessitate to use them again
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Veja o que dizem as avaliações
Good website, easy to find exactly what I wished for & to order. Nice fair price for a wonderful old live recording, cleaned up a bit (enough) for CD without losing any atmosphere. Well packed, quick... Ver mais
A empresa respondeu
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Ver mais
A empresa respondeu
Second time I’ve ordered from Proper Music. They have an excellent catalogue of music, wide-ranging, including some very special re-issues and all keenly priced. Delivery is tracked and reasonably swi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Informações de contato
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Reino Unido
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,8
Excelente
240 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I recently spoke by phone and then…
I recently spoke by phone and then ordered twice from Proper Music. Experience was 100% positive. Friendly, helpful staff who know their way around music and are also efficient. Great to be able to get hold of music off the mainstream on cd. And not to be asked to do it all on line.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Perfect
Great service, low prices and quick delivery. Perfect.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic service
Fantastic service. Ordered Monday morning and received next day in perfect condition. Ian Hunter box set at a bargain price.
Very pleased.
Thank you.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very niche album on CD delivered within…
Very niche album on CD delivered within 2 days.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good service all round
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service, great price.
Very competitive pricing, easy to order and near immediate delivery, within two days.
The box set itself is brilliantly compiled and presented.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Easy to order arrived on time
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Top Class Service
Excellent communication, Box Set arrived superbly packed and in great condition.
Very fast delivery.
Top service. Can't be beat. Recommended.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Perfect retro CD
Perfect retro CD. The price was very decent. It was also very promptly despatched and delivered.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Swift delivery
Swift delivery. Well packaged. Good communication.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
What a difference it makes when it's done right
After a very poor recent experience with a similar purchase through a different retailer, what a difference it makes when it's done right. Quick and clear communication right from when I ordered. Then the item was posted the next morning, with full tracking and actually (with notification) arrived a day earlier than initially expected. The box-set arrived in perfect condition.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic, quick delivery.
I ordered the Ian Hunter boxset and it arrived with me about three days later. Fantastic. Always have a good time with Propermusic. Never have any problems or complaints with them.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Perfectly packaged Ian Hunter Box set.
Perfectly packaged Ian Hunter Box set.
Great price amazing box of music … Quick delivery - all good!
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Shame about the expensive postage charge
I haven't shopped much with "proper music" previously, however I recently found myself placing 2 separate orders in 2 days.
Items purchased were at great prices, all arrived very well packaged, but...
Yes, unfortunately there is a but.
The postage was overpriced, in my opinion, on both occasions.
Apart from that, all else was good.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Hi Stuart, We're very pleased to hear that your goods were delivered safely and quickly and thank you for your feedback. That your delivery experience was very good, is why we use a fully tracked service for Royal Mail and UPS as our courier. The delivery fees that we charge reflect the level of service and providers that we use, especially for high value items and multiple unit orders like your orders were. We're sure you will find our pricing and delivery fees are very fair and competitive when compared with others. We hope that explains our delivery fees and we look forward to serving you again very soon.
All round good experience
Fair prices, good communication and super-speedy delivery. A pleasure to order from.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service
Great service, great prices & quick delivery - Thank you.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Bought Heart Live at The Royal Albert…
Bought Heart Live at The Royal Albert Hall on coloured double vinyl as a gift for my wife. Amazing album and even more amazing service from Propermusic.com. A great price and delivered quick sticks too! 😍
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic safe packing of a beautiful…
Fantastic safe packing of a beautiful box set. The limited edition box set is the best I have seen, so very happy with the item and shipping.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent company
Excellent company
Fast delivery
Brilliant
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Second time I’ve ordered from Proper…
Second time I’ve ordered from Proper Music. They have an excellent catalogue of music, wide-ranging, including some very special re-issues and all keenly priced. Delivery is tracked and reasonably swift. Packing is very good. I am very very satisfied and will be ordering again before too long.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
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