did not have the the inventory to fill order after web site noted there were enough. and secondly i emailed immediately after my order to change the ship to address and cost associated with that, but... Ver mais
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Veja o que dizem as avaliações
Carlos, was very helpful and knowledgeable in assisting me with the successful outcome of the project! Gracias to Carlos I plan to order more in the near future Thank you again and have a blessed... Ver mais
Great fast service! I'm a repeat customer of Pro World because I'm always happy with the high print quality of the transfers we purchase from them. The colors are always vibrant when we press them on... Ver mais
Once I started using DFT, I fell in love with the ease of use. I've been and still using white toner transfers. When I need more than I want to make myself, I order from you. The cost is close to wha... Ver mais
Detalhes da empresa
Sobre Pro World
Escrito pela empresa
Pro World is the premier source for any creative entrepreneur! Whether you are creating t-shirts, wall graphics or DIY projects, we have the products to get it done. Founded in 1974, Pro World is the world’s largest supplier of heat applied graphics and materials. Our product assortment consists of variations of vinyl, heat presses, custom transfers and art services. We continually strive to exceed your expectations with our knowledgeable and superior customer service, free shipping offers and an industry leading customer loyalty program.
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Informações de contato
Estados Unidos
- (888) 608-9080
- service@proworldinc.com
- proworldinc.com
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Wrong part and delayed shipping
It took almost 2 weeks to get the part that said it would be here in 2 days. It was the wrong part as well. We made it work but it wasn't the same spring as the one that snapped. Even though we had put the model number in and that was the part your website told us was needed. We were out of work for much longer than expected and cost us considerably. The fact that the spring snapped at all was disappointing and dangerous, but receiving the wrong part with such a delay shows complete disrespect for us as a customer.
ProWorld Inc is a horrible company
ProWorld Inc is a horrible company. Do not buy anything from them. They currently have no tech support so if you have any issues on any equipment your are screwed. No help from anyone the supervisor Paulo Bilancieri avoids any contact with consumer. He never calls back. I’ve been with a broken heat press that cost between $2k-3k. It slowed my Mardi Gras season down and for a small business owner this is crucial. I’ve had this press for about 1.5 and had only been used for 1 year or so. We have another press that had the same issue and it took forever to fix now the har no tech support and we can’t even get parts. HORRIBLE HORRIBLE JUST HORRIBLE CUSTOMER SERVICE. I feel robbed and taken advantage of.
First Order but not the last
It's our first order from ProWorld and everything went smooth. Our order is still on it's way as we are located outside the USA but from our order to our freight forwarder it was easy.
The prints were beautiful
The prints were beautiful! I’m glad you guys got back to selling dtf transfers!
It cost 18$ for
It cost 18$ for. 5x7 envelope which mailed asedia would be like 5$ and decals that aren’t even fun. Would have preferred life or love saying over the choice.
The people at ProWorld are so helpful
The people at ProWorld are so helpful, patient and knowledgeable about the product you sell. The Customer service is spot on, from the person on the phone to the artists helping to prefect my design. And I received my order in record speed. I am very pleased with ProWorld!
I purchased a heat press from them
I purchased a heat press from them. The machine did not hold temperature. I contacted them and showed them the video I took. They sold me the part to fix it. I had someone install the part and the machine still didn't work. When I started the heat press the temperature would not rise, it only went to 32 degrees. When, I shut the machine it went up to 132 degrees. I made a video and sent it to the company. No reply. I have sent 3 emails and 1 WhatsApp message to them about this. No reply. Horrible customer service I may say.
Very quick turnaround time!
The graphics seem to be very good even…
The graphics seem to be good even though I haven't used them yet. The shipping was OUTRAGIOUS! I really don't know how you justify such an extremely high shipping charge for something that was shipped in a poly bag that didn't seem to be shipped at an expedited rate of speed. More, less expensive, shipping choices would be great. As is, I have to take a loss using these stickers because the break down cost of each set is over $6. Ridiculous! I found a better, less expensive company to print my stickers and brings down the cost to a little over $1 per two piece set. Plus, they corrected areas on the graphic without charge.
I had to call 3 times to get my order…
I had to call 3 times to get my order right. Program is not user friendly.
Easy to work with
Great service. Great product. Fast delivery. Been using ProWorld for many years. Never been disappointed.
The decals turned out great
The decals turned out great. The color really popped. We will order more in the future.
I had the wrong item sent to me
I had the wrong item sent to me . When I called to discuss it, Angie was very helpful and accommodating . Customer service was excellent regarding my issue . Very pleased with the quick responses and shipping of the correct item . Will definitely be ordering from this company again
Product is excellent!
excellent aret department
The assistance I received from the art department was excellent and their service was rapid. And I am pleased with the final transfer and the price.
My favorite place to get all my…
My favorite place to get all my screenprinted transfers, been using them for 5 years!
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