Exceptional service with a premium product. Everything from the purchase itself, to the videos before shipping to receiving the product was a great experience. The only issue was the smell of the prod... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Special approach to the customer – before shipping, you receive a short video of your sneakers, along with a size consultation (for example, Balenciaga sizing runs smaller and may correspond to larg... Ver mais
A empresa respondeu
Die Qualität des Produktes und das Service der Firma mit der ich aufgrund einer zeitlichen Verzögerung in Kontakt treten musste, war wirklich perfekt. Das Produkt ist Original und wird vom Zoll gew... Ver mais
ottimo prodotto, tutto come descritto. Eccellente servizio clienti, rispondono a qualsiasi dubbio e domanda in pochissimo tempo. Dopo l'acquisto sono stato informato dell'avanzamento dell'ordine in og... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Prsnlplg, we believe that everyone should have access to high-quality, stylish products without breaking the bank. That’s why we offer a wide selection of affordable products for both men and women. We understand that the love for branded products doesn’t always come cheap, which is why we strive to provide our customers with the best deals on the latest and greatest items. Our goal is to provide our customers with the best selection of products at unbeatable prices. We constantly update our inventory to include the latest releases and hottest trends. We also offer a wide variety of sizes to ensure that everyone can find the perfect fit. We pride ourselves on providing excellent customer service and a hassle-free shopping experience.
Informações de contato
4,7
Excelente
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Resposta da Prsnlplg
Hi Alois,
Thank you so much for your kind review, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Good quality 👌
28 de março de 2025
Resposta da Prsnlplg
Hi Jaouad,
Thank you sincerely for taking the time to leave a review for us, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Package information is important
FedEx received the first packages without proper documentation.
21 de março de 2025
Resposta da Prsnlplg
Hi Harrison,
Thank you for your feedback, and we’re really sorry for the inconvenience caused.
We wanted to let you know that we had sent you an email this morning informing you that your parcel had been released from customs and it is at the local FedEx centre. We had mentioned that you can now contact FedEx directly to schedule a new delivery at your convenience.
The initial delay was due to an error on our part, and we take full responsibility. We also want to clarify that we did not provide the documentation right away because, based on a previous attempt, doing so would have caused the parcel to be returned to us within 24 hours. Our intention was to prevent that from happening again and ensure the package could be successfully delivered to you.
We acknowledge that we should have communicated this to you and also immediately explained it to you from the moment the delay occurred, and we are truly sorry for not doing so.
Kind regards,
The Prsnlplg Team
Resposta da Prsnlplg
Hi Alan,
Thank you sincerely for taking the time to leave a kind review for us and we are also happy to read that you like the quality! 😊
Kind regards,
The Prsnlplg Team
The best company
The customer service is always on point and on time, they even sent me a message without sending them one. The best overall
27 de março de 2025
Resposta da Prsnlplg
Hi KK,
Thank you so much for taking the time to leave a review for us, we’re also so very glad to read that you appreciate the messages we send, we always do our best to keep you updated and to read that you appreciate it really does mean a lot to us.
Thank you so much once again! 😊
Kind regards,
Prsnlplg
5 stars
I have given 4 outta 5 due to wait time and one experience of out of stock.
Five stars on quality. Phenomenal. Every pair is beyond expectations.
I get compliments everyday and now all the cool kids envy me.
Respect.
14 de março de 2025
Resposta da Prsnlplg
Hi Christo,
Thank you sincerely for taking to the time to leave a review for us, we really appreciate it! We are also very happy to hear that the pairs all exceeded your expectations, it really means a lot to us to hear that from you.
We sincerely apologize for the wait time and the inconvenience caused by the unexpected stock issue. We will be improving our communication moving forward to ensure you’re informed earlier and can avoid unnecessary delays
Thank you once again Christo! 😁
Kind regards,
The Prsnlplg Team
Trustworthy company, personal approach and business professionals
Quick response, pleasant updates, fast delivery and quality product. Joseph is my contact and he is amazing in communication and relationship building. He gives me the trust in the company and my next purchases.
27 de fevereiro de 2025
Resposta da Prsnlplg
Hi Raoul,
Thank you so much for your kind review! Your kind words regarding our service and products truly mean a lot to us.
We’re especially grateful for your recognition of Joseph’s efforts. Your trust in us and your continuous support inspire us to continue delivering the best service possible.
Thank you sincerely once again! 😊
Kind regards,
The Prsnlplg Team
Great customer service and support
Great customer service and support. Pretty quick shipping and very professional !
28 de março de 2025
Resposta da Prsnlplg
Hi Brandon,
Thank you sincerely for taking the time to leave a kind review to us, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Excellent Service and Smooth Experience
I recently ordered from Prsnlplg, and I’m genuinely impressed. They specialize in sneakers and really stand out when it comes to customer service. If your order deviates in any way from the standard, they proactively reach out to you — no waiting, no surprises. I’ve never had any issues with shipping or delivery; everything always arrives on time and in perfect condition. Highly recommended for anyone looking for quality sneakers and reliable service.
12 de fevereiro de 2025
Resposta da Prsnlplg
Hi Paul,
Thank you so much for your kind words! We’re thrilled to hear you enjoyed your experience with us. It means a lot to us to know that our service and delivery are making a difference for you. We always strive to ensure every detail is perfect—especially when it comes to our products, and your review is incredibly encouraging to us. We really appreciate your support.
Thank you once again! 😊
Kind regards,
The Prsnlplg Team
Reliable, Timely and exactly like in pictures provided!
11 de fevereiro de 2025
Resposta da Prsnlplg
Hi CP,
Thank you sincerely for taking the time to leave a review, Your satisfaction really means a lot to us & your kind review really motivates us to keep delivering our best!
Thank you once again! ☺️
Kind regards,
Team Prsnlplg
The best kicks you can get
You guys are fantastic! Amazing experience and always contacting me regardless! I love shopping with you guys thanks for the kicks!
15 de janeiro de 2025
Resposta da Prsnlplg
Hi Christian,
Thank you so much for taking the time to leave a review for is! We truly appreciate your kind words and your support. It means a lot to us that you had an amazing experience.
We are incredibly grateful, thank you once again! 😊
Kind regards,
Team Prsnlplg
Resposta da Prsnlplg
Hi Charles,
Thank you sincerely for your kind review, it means a lot to us! 😊
Kind regards,
Team Prsnlplg
Great,thanks
22 de dezembro de 2024
Resposta da Prsnlplg
Hi Jozef,
Thank you sincerely for the kind review, we really appreciate it! 😊
Kind regards,
Team Prsnlplg
Customer service is phenomenal and…
Customer service is phenomenal and produ or items are very well made like from name brand big company. Communication is great, had issue with my order that I did and they happily fixed it and gave me the right size. Product is exceptionally well made. Compared their product to the other name brand is very well same. They did NOT disappoint me with the 2nd order I did.
Don't give bad reviews on something you as customer did or your communication skills is poor or rude towards the shop or store.
18 de dezembro de 2024
Resposta da Prsnlplg
Hi Hark,
Thank you sincerely for your kind review. We really appreciate your support and kind words! It means a lot to us that you had a great experience. We always want our customers to be happy with both our service and our products, so we’re glad and grateful that we could make things right for you.
Your feedback keeps us going, and we’re incredibly grateful for your trust.
Thank you once again Hark! 😊
Kind regards,
Team Prsnlplg
Resposta da Prsnlplg
Hi Giorgio,
Thank you sincerely for your kind review, we really appreciate it! 😊
Kind regards,
Team Prsnlplg
Resposta da Prsnlplg
Hi Franky,
Thank you sincerely for taking the time to leave a kind review, it means a lot to us. 😊
Kind regards,
Team Prsnlplg
Resposta da Prsnlplg
Hi Stephen,
Thank you for taking the time to leave a kind review for us, we really appreciate it. 😆
Kind regards,
Team Prsnlplg
Resposta da Prsnlplg
Kære Gitte,
Tusind tak for din venlige anmeldelse! Det betyder virkelig meget for os, og vi er så glade for at høre, at du har haft en god oplevelse. 😆
Venlige hilsner,
Prsnlplg
Great Air Force Shoes
The Air Force shoes I received are really great and well-made.
9 de março de 2024
Resposta da Prsnlplg
Hi AN,
Thank you for your kind review, it really means a lot to us! 😊
Kind regards,
Prsnlplg
Habe schon viel über Prsnlplg bestellt.
Habe schon viel über Prsnlplg bestellt.
Ist immer reibungslos gelaufen.
Weiter so!!
25 de outubro de 2024
Resposta da Prsnlplg
Hallo Chien,
Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass Sie positive und reibungslose Erfahrungen mit Ihren Bestellungen gemacht haben. Ihre Unterstützung motiviert uns, weiterhin unser Bestes zu geben. Wir freuen uns darauf, Ihnen auch in Zukunft großartige Produkte und erstklassigen Service anzubieten. Nochmals herzlichen Dank für Ihre kontinuierliche Unterstützung! 😊
Mit freundlichen Grüßen,
Prsnlplg
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