Exceptional service with a premium product. Everything from the purchase itself, to the videos before shipping to receiving the product was a great experience. The only issue was the smell of the prod... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Special approach to the customer – before shipping, you receive a short video of your sneakers, along with a size consultation (for example, Balenciaga sizing runs smaller and may correspond to larg... Ver mais
A empresa respondeu
Die Qualität des Produktes und das Service der Firma mit der ich aufgrund einer zeitlichen Verzögerung in Kontakt treten musste, war wirklich perfekt. Das Produkt ist Original und wird vom Zoll gew... Ver mais
ottimo prodotto, tutto come descritto. Eccellente servizio clienti, rispondono a qualsiasi dubbio e domanda in pochissimo tempo. Dopo l'acquisto sono stato informato dell'avanzamento dell'ordine in og... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Prsnlplg, we believe that everyone should have access to high-quality, stylish products without breaking the bank. That’s why we offer a wide selection of affordable products for both men and women. We understand that the love for branded products doesn’t always come cheap, which is why we strive to provide our customers with the best deals on the latest and greatest items. Our goal is to provide our customers with the best selection of products at unbeatable prices. We constantly update our inventory to include the latest releases and hottest trends. We also offer a wide variety of sizes to ensure that everyone can find the perfect fit. We pride ourselves on providing excellent customer service and a hassle-free shopping experience.
Informações de contato
4,7
Excelente
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Goede service en kwaliteit!
25 de novembro de 2023
Resposta da Prsnlplg
Hi Rawa,
Thank you for your kind review ! 😊
Kind regards,
Prsnlplg
Resposta da Prsnlplg
Hi Argyris,
Thank you so much for your kind review, we really appreciate it ! 😊
Kind regards,
Prsnlplg
Prsnlplg - great customer service, very responsive
Prsnlplg were reassuring to deal with: they sent a video of the actual pair of shoes for my review prior to shipment, and they responded very quickly to my emails when i enquired about delivery status (tracking status not updated once landed in Switzerland). The delivery was made within the time they estimated. Thank you Prsnlplg for your excellent, reassuring service 😊.
17 de dezembro de 2023
Avaliação não solicitada
Resposta da Prsnlplg
Hi Richard,
Thank you immensely for your kind review! We're truly grateful for your support and thrilled to hear how satisfied you are 😊
Kind regards,
Prsnlplg
Resposta da Prsnlplg
Hi Jolanda,
Heel erg bedankt voor je vriendelijke review, we waarderen het enorm ! 😁
We willen ook onze excuses aanbieden voor de langere levertijd en als team zullen we eraan werken om onze levertijden te verbeteren om toekomstige vertragingen te voorkomen.
Met vriendelijke groet,
Prsnlplg
Snel bezorgd en goede communicatie.
7 de novembro de 2023
Resposta da Prsnlplg
Hi Milan,
Thank you for you kind review ! 😊
Kind regards,
Prsnlplg
very good quality and very good service
very good quality and good service
My shipment didn't go very well via DHL, but they solved it very well
Shipping takes a long time but it is more than worth the wait
4 de novembro de 2023
Resposta da Prsnlplg
Hi Jelle,
Thank you so much for leaving a kind review, we really appreciate it ! 😊
We also appreciate your understanding and patience during the delays you experienced. We sincerely apologize that the shipping took longer than anticipated. Rest assured, we're committed to ensuring that future delivery times won't take as long.
Kind regards,
Prsnlplg
Prima kwaliteit
Prima kwaliteit. Het is even wachten op de levering maar het wachten waard
30 de outubro de 2023
Resposta da Prsnlplg
Beste Pascal,
Hartelijk dank voor je vriendelijke woorden en positieve feedback. We zijn verheugd te horen dat je tevreden bent met je aankoop.
We willen onze oprechte excuses voor het feit dat we eerder niet op tijd hebben gereageerd op je review. We waarderen elke klant en hun feedback, en het spijt ons dat we dat in dit geval je review hebben gemist. We streven ernaar onze service voortdurend te verbeteren en zullen ervoor zorgen dat we in de toekomst sneller reageren.
Nogmaals heel erg bedankt voor je vriendelijke review, we waarderen het enorm !
Met vriendelijke groet,
Prsnlplg
Nike air Sean Wotherspoon besteld
Nike air Sean Wotherspoon besteld. Duurde even maar werd goed op de hoogte gehouden.
Resultaat is prachtig! Ben er erg blij mee!
27 de novembro de 2023
Avaliação não solicitada
Resposta da Prsnlplg
Beste Pierre,
Dank je wel voor je vriendelijke review, waarderen het enorm :) We zijn erg blij te lezen dat je tevreden bent met de sneaker
Met vriendelijke groet,
Prsnlplg
Very helpfull and professional.
21 de outubro de 2023
Resposta da Prsnlplg
Dear Vegard,
Thank you so much for your kind review. We truly appreciate you taking the time to share your positive experience with us.
We want to sincerely apologize for the delay in responding to your review. It was a mistake on our part, as we had mistakenly missed it and we are incredibly sorry for this.
We will also pay more attention to make sure this not happen again.
Kind regards,
Prsnlplg
Bumpy experience at first, but it all worked out in the end.
I originally had issues placing an order, but thanks to Esther at prsnlplg, everything was eventually resolved.
22 de novembro de 2023
Avaliação não solicitada
Resposta da Prsnlplg
Hi Joan
I'm grateful for you sharing your experience, and I'm pleased that we were able to resolve the issue together. I apologize for any inconvenience you initially faced.
Best Regards,
Esther
It was great!
24 de outubro de 2023
Resposta da Prsnlplg
Hi Betül
Thank you for your kind review, we really appreciate it :)
Kind regards,
Prsnlplg
Resposta da Prsnlplg
Hi Tamara,
Thank you for your kind review, we are very pleased to hear that you are happy with the shoes 😊
Kind regards,
Prsnlplg
Resposta da Prsnlplg
Hi Jan,
Thank your your kind review, we really appreciate it ! 😊
Kind regards,
Prsnlplg
Ordered a pair of adidas shoes
Ordered a pair of adidas shoes. There were some issues with the delivery, but the company was communicating very well and solved the issue asap. They always responded the same day and were very clear. Loved shopping on the site and very good prices for the shoes. I will definitely be placing more orders…when I have the money.
11 de outubro de 2023
Resposta da Prsnlplg
Hi Rosette,
Thank you so much for your kind review, it means a lot to us!
We also want to thank you for your patience and understanding during the time the issues had occurred, and we are very glad it also eventually worked out for the best 😊
Kind regards,
Prsnlplg
Heel tevreden
Precies gekregen wat ik besteld heb met goede communicatie via mail vooraf …
13 de outubro de 2023
Resposta da Prsnlplg
Best Jan,
Heel erg bedankt voor je vriendelijke recensie! We waarderen het enorm 😊
Met vriendelijke groet,
Prsnlplg
Resposta da Prsnlplg
Ciao Luca,
Grazie mille per la tua gentile recensione, lo apprezziamo molto ☺️
Cordiali saluti,
Prsnlplg
Was very sceptical at first and after…
Was very sceptical at first and after the first week of waiting for the sneakers i reached out to the support that also send me videos of the sneakers and they replied pretty fast and let me know not to worry. My pair of Jordan 4s arrived after 2 weeks and they look incredible.
11 de outubro de 2023
Resposta da Prsnlplg
Hi Dustin,
We're truly grateful for your kind words. We completely understand the skepticism that can come with a first-time experience. It warms our hearts to know that we were able to put your mind at ease.
Your review means a lot to us :)
Kind regards,
Prsnlplg
Resposta da Prsnlplg
Hi Andrej,
Thank you for your kind review, we really appreciate it 😊
Kind regards,
Prsnlplg
Great shoes.
My son is extremely happy with the shoes, we are happy we found this site. Only reason didn't get 5 stars is due to the shipping delays and lack of communication regarding the shipping. Otherwise great. We will buy again.
5 de outubro de 2023
Resposta da Prsnlplg
Hi Julissa,
We would like to thank you for your kind review. We're very happy to hear that your son is extremely happy with the shoes We genuinely appreciate your support and trust in us !
At the same time, we would like to apologise for the shipping delays and the lack of communication you encountered. This is certainly not the service we aim to provide, and we are deeply sorry for any inconvenience this may have caused you. We take your feedback seriously, and we're committed to using it as a catalyst for improvements in our communication processes. Our team is dedicated to ensuring that your next shopping experience with us is smoother and better communicated.
Your feedback is very important to us, and we greatly appreciate you for taking the time to provide it. It helps us continually improve our services.
Thank you once again for your kind review :)
Kind regards,
Prsnlplg
Na meer dan 2 weken nog niets ontvangen.
5 de outubro de 2023
Resposta da Prsnlplg
Hi Evi,
We are very sorry to hear about the delay in receiving your order after 14 days. This is certainly not the level of service we aim to provide, and we understand your concern and frustration about the delay.
We've recently reviewed your order and confirmed that it was dispatched on October 4th. Our standard shipping timeframe typically falls within 7-18 days. However, we're pleased to inform you that your package is scheduled for delivery this week.
Please rest assured, we will immediately notify you as soon as the parcel is on its way for delivery.
Kind regards,
Prsnlplg
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.