I completed both my level 2 gym instructing and level 3 personal training qualifications with Sam Deeley ! I cannot thank him enough for the support along the way ! I have done this while working full... Ver mais
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Veja o que dizem as avaliações
I had a great experience dealing with Tee at PT Academy. He was extremely friendly, welcoming and professional throughout, and took the time to answer all of my enquiries clearly and thoroughly. His c... Ver mais
A empresa respondeu
Update - October. I have had someone actually listen to me, understand me and have said to make all communication through them which has given me hope so I have changed my rating. The whole conversa... Ver mais
"I had a rough start to my course due to a poor original tutor, but Anthony Bevan completely turned the entire experience around from Day 1. He immediately worked a late night to clear a 2-week bac... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
PT Academy was founded in 2009 based upon our perception of what we believed the industry needed at the time. We introduced a nationwide "mentor" based system where learners would be taught and mentored by active personal trainers and fitness professionals. 10 years on and having partnered with several health club chains - Personal Trainer Academy is now the largest and fastest growing fitness education company in the UK. Recognised as the UK's leading fitness and personal training course providers, we have the largest number of assessment centres and venues than any other UK training provider. We are the first education company to use active trainers as mentors, assessors and tutors of our courses. We are committed to raising standards throughout the health and fitness industry by innovating learning methods, competitive prices and high quality graduates. Our innovative approach led to a prestigious award earlier this year from the Institute of Directors - an independent organisation with a royal chart PT Academy was, and still is, the only fitness education company to use active personal trainers as part of its expert delivery team. From the beginning, our philosophy has always been that our students learn best from qualified personal trainers. Personal trainers know exactly what it takes to grow a successful personal training business as they’ve done it themselves. This firm belief has resulted in the development of our flagship learning method, the Flexi-Learner programme, where students are assigned an active personal trainer in their local region who guides them through their Level 2 and 3 personal trainer qualifications. The success of the Flexi-Learner method has meant that in just a few years our team has expanded. We now have over 200 active trainers across the UK and the highest number of assessment centres, making PT Academy the largest fitness education provider in the UK. PT Academy is committed to giving people of all backgrounds the opportunity to become a qualified personal trainer through our competitive pricing and innovative learning methods. In doing this we’re producing high-quality graduates for the health and fitness industry. Our qualifications are OFQUAL regulated and certificated by NCFE, Focus Awards, 1st4Sport and VTCT awarding organisations. This ensures full recognition from employers, the Register of Exercise Professionals (REPs) and CIMSPA.
Price Match Guarantee
20%
We'll price match and beat any competitor by 20%!
Informações de contato
B15 1AU, Birmingham, Reino Unido
- 0121 366 0292
- info@ptacademy.co.uk
- ptacademy.co.uk
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tee was super friendly and super…
Tee was super friendly and super helpful.
3 de agosto de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Nicki,
Thank you for your lovely review! We are so pleased to hear that Tee was super friendly and helpful. We will be sure to pass your kind words on to him.
Kind regards,
PT Academy Team
I would not recommend
This is the second time I am having to write a negative review for PT Academy. I thought after the awful experience of level 2 the level 3 being upgraded to the online platform would be better - and it was until the end when 2.5 weeks after completing my course I still don't have my certificate. You get a message that says you have completed and passed on the portal but then there is actually a period of "scrutiny" before you get your certificate - very confusing to be told you have passed and then that actually it isn't confirmed. Was told this would be 10-14 days, reached out to find out that after someone finally got back to me its actually 14-28 days. It's just never clear communication, the course user journey needs to be completely reviewed and clarity around messaging. It's really depleting to think you've passed and then feel uncertain if you actually have. I would do a lot more research before signing up, a lot of these reviews are from people who have only just enrolled so not sure how they can be giving 5star. I still have another course with them to complete and once you have paid you can't get a refund. I'm only giving one extra star than my first review because the online learning platform is much better than the PDFs
6 de agosto de 2026
Avaliação não solicitada
Give Tee a raise
I had a phone call with Tee about signing up for a PT course, and they were absolutely lovely to chat to. He was really friendly, kind, and had a great sense of humour, which made the whole call feel really relaxed. Tee answered all my questions without making me feel rushed and explained everything clearly. It made me feel much more confident about signing up. Thanks again, Tee!
6 de agosto de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Meg,
Thank you so much for your fantastic review! We are thrilled to hear that Tee made such a positive impression. Creating a friendly, relaxed environment while providing clear and informative guidance is exactly the experience we aim to deliver, so it is wonderful to know Tee helped you feel confident about taking the next step.
We will be sure to pass on your kind words – especially the "Give Tee a raise" comment, which we are sure will make him smile!
We look forward to supporting you throughout your course and wish you every success in your future career.
Kind regards,
PT Academy Team
Great customer service
I had the chance of signing up with Peet. I really appreciated how easy he made the process. He was patient in answering all my questions & making sure I was well informed of what my options are.
6 de agosto de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Mushkat,
Thank you for taking the time to leave a review, we delighted to hear that Peet made the enrolment process straightforward and enjoyable. Taking the time to answer questions, provide clear guidance and ensure every learner feels fully informed is exactly the level of service we strive to deliver.
We will be sure to pass your kind words on to Peet – we are certain he will appreciate your feedback.
Thank you for choosing PT Academy. We look forward to supporting you throughout your learning journey and wish you every success with your course!
Kind regards,
PT Academy Team
Amazing first impression!
Firstly, the website is clear and concise. The layout and wording make it easy to understand.
Moreover, my follow up phone call with Jordan from the PT Academy Careers Team after making my enquiry gave me everything I needed in terms of information, clarity and support. He laid out everything I need to know.
The customer service was second to none.
5 de agosto de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi there,
Thank you for taking the time to leave such a fantastic review!
We are delighted to hear that you had such a positive first impression of PT Academy. We work hard to ensure our website is clear and easy to navigate, so it's great to know you found the information straightforward and accessible.
We are especially pleased to hear about your experience with Jordan. Providing clear, honest advice and exceptional customer service is something we pride ourselves on, and we will be sure to pass your kind words on to him.
Thank you once again for your recommendation. We look forward to supporting you throughout your journey and wish you every success with your future career.
Kind regards,
PT Academy Team
Jordan was very helpful for getting me…
Jordan was very helpful for getting me enrolled onto the course!
4 de agosto de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Izzy,
We really appreciate your feedback and we are glad you had a smooth enrolment experience. We will be sure to let Jordan know that you found him to be very helpful.
Kind regards,
PT Academy Team
Cheryl B - The best support I could ever have hoped for.
I have recently completed my Level 2 Gym Instructor and Level 3 Personal Training courses through PT Academy and I honestly couldn't have done it without the support and encouragement that Cheryl gave me throughout my learning journey.
Her passion, paitence, humour and knowledge has been absolutely incredible throughout and I have learned so much from her on how to be the best trainer I can be. She is a wealth of knowledge, and says it like it is - which is just what I needed. A massive thank you to her for supporting ne throughout. I highly recommend her as a tutor. Thanks so much Cheryl
30 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Charlie,
Thank you so much for taking the time to share your experience and for your fantastic review!
We are delighted to hear that you enjoyed your Level 2 Gym Instructor and Level 3 Personal Training journey with us. Cheryl is an incredible member of our team, and she will be thrilled to know that her passion, knowledge, honesty and encouragement had such a positive impact on your learning experience.
Congratulations on completing both qualifications! We wish you every success in your fitness career.
Kind regards,
PT Academy Team
10/10 EXPERIENCE
29 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Rhys,
We really appreciate your feedback and we are glad you have had a fantastic experience.
Kind regards,
PT Academy Team
Quick & Fast Set Up
PT Academy was quick and fast getting you enrolled to the correct course.
27 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Alanzo,
Thank you for your fantastic review! We are delighted to hear that you found the enrolment process quick and straightforward. Our team works hard to ensure every learner is guided onto the right course as efficiently as possible. We really appreciate your feedback and wish you every success with your studies at PT Academy!
Kind regards,
PT Academy Team
Tommy really sold it to me over a brief…
Tommy really sold it to me over a brief 5 minute phone call, and I was all setup and enrolled the same day.
I can't wait to get started now!
27 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Dean,
Thank you for your review. We are delighted to hear that Tommy made such a positive impression and was able to guide you through the enrolment process so efficiently. We wish you the very best with your studies and look forward to supporting you throughout your journey.
Thanks again for choosing PT Academy!
Kind regards,
PT Academy Team
Fantastic Customer Service
Tee Isaac was absolutely fantastic, he stuck by me whilst I was asking alot of questions and was undecided. He also helped me through the whole process and made the experience very easy! Would highly recommend speaking to him!
25 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Taylor,
Thank you for your review! We are so pleased to hear that Tee provided such excellent support throughout your enrolment journey. Taking the time to answer questions and ensure you felt confident in your decision is exactly the level of service we strive to provide. We will be sure to pass your kind words on to Tee. We really appreciate your recommendation and wish you every success with your course!
Kind regards,
PT Academy Team
Fast and efficient responses
Fast and efficient responses. Very helpful with helping me choose the correct course for me.
24 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi there,
Thank you for your kind review! We are delighted to hear that you found our responses fast and efficient, and that our team was able to help you choose the course that best suited your goals. We really appreciate your feedback and wish you every success with your studies. Thank you for choosing PT Academy!
Kind regards,
PT Academy Team
Efficient service
21 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Callum,
Thank you for taking the time to leave us a review. We appreciate your feedback and wish you every success on your fitness career journey!
Kind regards,
PT Academy Team
The responses from Jordan have been…
The responses from Jordan have been very fast.
21 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Levy,
Thank you for taking the time to leave us a review. We are delighted to hear that Jordan was able to respond to you so quickly. Providing prompt, helpful support is something we pride ourselves on, and it is great to know your experience reflected that. We appreciate your feedback and wish you every success on your fitness career journey!
Kind regards,
PT Academy Team
PTA Enrollment
From start to finish, the enrolment process was simple and straightforward. Compared to some of the other companies I'd enquired with, PT Academy were incredibly responsive, and Tee was a delight to deal with. He answered all of my (endless) questions, he broke down information whenever I asked, and was generally an amazing help. The options of courses was huge, and I was able to select a course package that fits my exact career goals. I'm grateful to have PT Academy in my corner as I embark on this new journey.
17 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Darren,
Thank you for taking the time to leave this review. We are delighted to hear that you found the enrolment process simple and straightforward, and that Tee was able to make such a positive impression. We will be sure to pass on your kind words to him.
Thank you for choosing PT Academy. We look forward to supporting you throughout your learning journey and wish you every success in your new career!
Kind regards,
PT Academy Team
Great experience so far
I have not started the course yet, but the guys - especially Jordan, were mega helpful and very communicative.
Jordan explained me everything in details and adjusted the plan for my affordability.
Excellent experience so far
7 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Jevgenija,
Thank you so much for the brilliant 5-star review! We are thrilled to hear that your experience with PT Academy has been excellent so far.
Jordan will be absolutely delighted to hear your shout-out - he always goes the extra mile to make sure our students feel supported and get a plan that genuinely works for them.
Best of luck as you start your course! We are with you every step of the way.
Kind regards,
PT Academy Team
Five star service
I have just completed my Level 2 and Level 3, and I'm very grateful for the support and guidance from Sofia. She's an amazing mentor. I found her to be professional, encouraging, and incredibly patient throughout the course. She supported me every step of the way, making it possible for me to complete the programme successfully. Overall, I would highly recommend PT Academy and Sofia!!!
4 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Selina,
Thank you so much for taking the time to write such a wonderful review!
Congratulations on completing both your Level 2 and Level 3 qualifications! We are delighted to hear that Sofia's professionalism, patience, and encouragement helped make your learning journey such a positive experience. We will be sure to pass your kind words on to her.
Thank you for choosing PT Academy and for recommending both Sofia and our team. We wish you every success in your fitness career!
Kind regards,
PT Academy Team
It was a great experience now to be…
It was a great experience now to be honest. And I had Sofia to help me through it all. Very helpful and on the ball with emails. Didn’t take long to get to me with any questions at all.
Highly recommend
3 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Conor,
Thank you for your fantastic review! We are so pleased to hear you had such a great experience with PT Academy.
It is wonderful to know that Sofia was able to support you throughout your journey and provide prompt, helpful responses whenever you had questions. We will be sure to pass your kind words on to her.
Thank you for your recommendation, and we wish you every success in your fitness career!
Kind regards,
PT Academy Team
really helpful and straight forward
2 de julho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Jack,
Thank you for taking the time to leave us a review. We are delighted to hear that you found your experience really helpful and straightforward. Our team works hard to make learning as clear and accessible as possible.
We appreciate your support and wish you all the best with your fitness journey!
Kind regards,
PT Academy Team
Resposta da PT Academy
Hi Christina,
Thank you for your kind review! We are delighted to hear that you found our team friendly and helpful. Providing great support is something we pride ourselves on, and it is wonderful to know you had a positive experience. We really appreciate your feedback and wish you all the best on your journey!
Kind regards,
PT Academy Team
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