I completed both my level 2 gym instructing and level 3 personal training qualifications with Sam Deeley ! I cannot thank him enough for the support along the way ! I have done this while working full... Ver mais
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Veja o que dizem as avaliações
I had a great experience dealing with Tee at PT Academy. He was extremely friendly, welcoming and professional throughout, and took the time to answer all of my enquiries clearly and thoroughly. His c... Ver mais
A empresa respondeu
Update - October. I have had someone actually listen to me, understand me and have said to make all communication through them which has given me hope so I have changed my rating. The whole conversa... Ver mais
"I had a rough start to my course due to a poor original tutor, but Anthony Bevan completely turned the entire experience around from Day 1. He immediately worked a late night to clear a 2-week bac... Ver mais
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Detalhes da empresa
Escrito pela empresa
PT Academy was founded in 2009 based upon our perception of what we believed the industry needed at the time. We introduced a nationwide "mentor" based system where learners would be taught and mentored by active personal trainers and fitness professionals. 10 years on and having partnered with several health club chains - Personal Trainer Academy is now the largest and fastest growing fitness education company in the UK. Recognised as the UK's leading fitness and personal training course providers, we have the largest number of assessment centres and venues than any other UK training provider. We are the first education company to use active trainers as mentors, assessors and tutors of our courses. We are committed to raising standards throughout the health and fitness industry by innovating learning methods, competitive prices and high quality graduates. Our innovative approach led to a prestigious award earlier this year from the Institute of Directors - an independent organisation with a royal chart PT Academy was, and still is, the only fitness education company to use active personal trainers as part of its expert delivery team. From the beginning, our philosophy has always been that our students learn best from qualified personal trainers. Personal trainers know exactly what it takes to grow a successful personal training business as they’ve done it themselves. This firm belief has resulted in the development of our flagship learning method, the Flexi-Learner programme, where students are assigned an active personal trainer in their local region who guides them through their Level 2 and 3 personal trainer qualifications. The success of the Flexi-Learner method has meant that in just a few years our team has expanded. We now have over 200 active trainers across the UK and the highest number of assessment centres, making PT Academy the largest fitness education provider in the UK. PT Academy is committed to giving people of all backgrounds the opportunity to become a qualified personal trainer through our competitive pricing and innovative learning methods. In doing this we’re producing high-quality graduates for the health and fitness industry. Our qualifications are OFQUAL regulated and certificated by NCFE, Focus Awards, 1st4Sport and VTCT awarding organisations. This ensures full recognition from employers, the Register of Exercise Professionals (REPs) and CIMSPA.
Price Match Guarantee
20%
We'll price match and beat any competitor by 20%!
Informações de contato
B15 1AU, Birmingham, Reino Unido
- 0121 366 0292
- info@ptacademy.co.uk
- ptacademy.co.uk
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a fantastic experience with my…
I had a fantastic experience with my mentor Sofia. She was incredibly prompt with her marking, providing feedback much quicker than I expected. Her corrections were clear, constructive and helped me understand exactly where I could improve. She was always supportive, approachable and an absolute delight to deal with throughout the process. I really appreciated her professionalism, encouragement and dedication. I highly recommend her to anyone looking for an excellent mentor.
28 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Selassie,
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with Sofia. Providing prompt, constructive feedback and ongoing support is something we strive for, so it is fantastic to know her professionalism, encouragement and dedication made such a positive impact on your learning journey. We will be sure to pass your kind words on to Sofia! Thank you again for your recommendation, and we wish you every success in the future!
Kind regards,
PT Academy Team
Straight forward
Straight forward, to the point, extremely good, professional, knows exactly what he’s talking about.
Highly! Highly! Recommend!!!
27 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Matty,
Thank you for your strong recommendation! We are glad to hear you found your experience straightforward, professional and informative. It is good to know our team's expertise made such a positive impression.
Kind regards,
PT Academy Team
Excellent Guidance and course materials…
Excellent Guidance and course materials mentor name was Sofia who was very knowledgeable helpful and patient.
Great training
25 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Abdul,
Thank you for taking the time to give us a review. We are so pleased to hear that Sofia provided knowledgeable, patient and supportive guidance throughout your learning journey. We will be sure to pass your kind words on to her. Thank you for choosing PT Academy, and we wish you every success with your future career!
Kind regards,
PT Academy Team
Cater for all needs and help me gain my…
Cater for all needs and help me gain my end goal onwards and upwards
23 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Robert,
Thank you for your review! We’re delighted to hear that you feel supported throughout your journey with PT Academy.
Wishing you all the best - keep pushing onwards and upwards!
Kind regards,
PT Academy Team
Great support from mentor Sofia
Sofia was such a helpful mentor throughout my L2 Fitness instructor qualification. I was not the best on keeping to my timelines, but Sofia was always prompt in responding and helping answer any queries I had. Had a super great and calm experience for my assessment and looking forward to completing my further qualifications with her support!
23 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Marta,
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear about your positive experience with Sofia throughout your Level 2 Fitness Instructor qualification.
Providing consistent support and guidance is something we value highly, so it is fantastic to know Sofia was always there to answer your questions and help you feel confident throughout your journey. We will be sure to share your kind words with her.
Congratulations on your assessment, and we look forward to supporting you as you continue your fitness qualifications with PT Academy!
Kind regards,
PT Academy Team
Tee was incredibly friendly and…
Tee was incredibly friendly and informative about the course and generally a delight to speak to. Excellent customer service and has made me even more happy to be taking the course with PT academy.
23 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Daniel,
Thank you for your fantastic review! We are delighted to hear that Tee was able to provide such a positive experience and help you feel confident about starting your course with PT Academy.
We pride ourselves on delivering friendly, supportive guidance from the very first conversation, so it is great to know you felt informed and welcomed. We will be sure to pass your kind words on to Tee - he will really appreciate them.
Kind regards,
PT Academy Team
Great service so far!
Yet to start the course but Tee was really helpful and just all round fab! I missed his calls a few times but got everything sorted with ease and no pressure and very friendly. Gave me all relevant information and options that were available to me. Looking forward to starting!!
22 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Eric,
Thank you for the fantastic review!
We are really pleased to hear that Tee was able to make the sign-up process easy, comfortable and pressure-free. Providing clear information and making sure our learners have all the options available is something we pride ourselves on.
We will be sure to pass your kind words on to Tee - he will really appreciate them! We are glad to have you join us and wish you the very best when you begin your course.
Kind regards,
PT Academy Team
Super friendly staff
Super friendly staff that made me feel part of the team already! I spoke to Tee who is an absolute legend - full of knowledge and super personable. My call made me feel really excited to get started with my course.
17 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Chloe,
Thank you for taking the time to write such a fantastic review! We are really glad to hear that you felt welcomed and supported.
Tee will be delighted to hear your kind words — he always aims to make sure every learner feels confident, informed, and excited about starting their journey. We look forward to seeing you progress through your course and wish you the very best with your studies!
Kind regards,
PT Academy Team
Amazing help throughout the whole…
Amazing help throughout the whole process, as well as friendliness and excitement to welcome new members and aid in every step of the way.
16 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Yara,
Thank you for your brilliant feedback! We are delighted to hear that you had such a positive experience throughout the process. Our team is always here to provide friendly support, guidance, and encouragement to help new members feel welcomed and confident from the start.
We really appreciate your kind words and wish you the best with your PT Academy journey!
Kind regards,
PT Academy Team
Tee was a great guy
Tee was a great guy, helpful, trustworthy and a good laugh
16 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Kyle,
Thank you for your fantastic feedback! We are really pleased to hear that Tee was able to provide such a helpful and positive experience. We pride ourselves on offering friendly, trustworthy support throughout every step of the process, and we will be sure to pass your kind words on to him.
Thanks again for choosing PT Academy!
Kind regards,
PT Academy Team
Very good service
Very good service. Sofia was very helpful with the course!
15 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Callum,
Thank you for your review!
We are really pleased to hear that you had a positive experience and that Sofia was able to provide helpful support throughout your course. We will be sure to pass your lovely feedback on to her.
Wishing you the very best with your training, and thank you for choosing PT Academy!
Kind regards,
PT Academy Team
Tee was super helpful!
Tee was super helpful throughout my sign-up experience and answered any questions I had. He was really friendly and happy to help however he could. Straightforward sign-up process, quick and easy to do (and Tee was on hand when I had a question about this too!). He even threw me a birthday gift into the deal as I was communicating with him about signing up on my birthday which was a lovely touch! Very easy to contact via phone and by email and super quick responses. I am looking forward to getting started on the training. Thanks again to Tee and PT Academy.
15 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Meg,
Thank you for taking the time to leave such a fantastic review!
We are delighted to hear that Tee was able to support you throughout your sign-up journey and make the process as smooth and straightforward as possible. We always aim to provide friendly, helpful guidance and ensure our learners feel confident before starting their training.
We are also glad you enjoyed the birthday surprise!
We will be sure to pass your kind words on to Tee and we are excited to have you with us and wish you the very best as you begin your course with PT Academy.
Thanks again for choosing PT Academy!
Kind regards,
PT Academy Team
Sofia was very helpful with everything
Sofia was very helpful with everything. Replied promptly and clearly!
14 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Tom,
We are really pleased to hear that Sofia was able to support you and provide clear, helpful guidance throughout your experience with PT Academy.
We will be sure to pass your kind feedback on to Sofia.
Kind regards,
PT Academy Team
Tee was amazing and great helped me…
Tee was amazing and great helped me with everything I needed to know and understand
11 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Muina,
Thank you for your lovely review! We are so pleased to hear that Tee was able to provide you with the support and guidance you needed throughout your journey with PT Academy.
We will be sure to share your kind words with Tee. PT Academy is always here to help our learners feel confident and supported every step of the way.
Wishing you all the best with your fitness career!
Kind regards,
PT Academy Team
Amazing customer service and support
Amazing customer service and support! Thank you to Tee for helping me register
10 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Zoe,
Thank you for your fantastic review! We are delighted to hear that you had such a positive experience. Tee will be pleased to know that he was able to support you through your registration process. We wish you the very best on your training journey!
Kind regards,
PT Academy Team
Jordan was extremely helpfully getting…
Jordan was extremely helpfully getting me set up same day on the best course for myself! He asked what I was interested to ensure I was doing the right courses for me.
8 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Caitlin,
Thank you for your great feedback. Jordan is pleased to hear that he was able to help you get started quickly and guide you towards the most suitable course for your goals. PT Academy appreciates your kind words and wishes you every success with your training journey.
Kind regards,
PT Academy Team
Tee was very kind and explained…
Tee was very kind and explained everything so well.
5 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Madison,
We will be sure to pass on the kind words to Tee. At PT Academy, we strive to be explain everything as clearly as possible, and we are glad that was able to come across to you.
Kind regards,
PT Academy Team
Absolutely dreadful experience
Absolutely dreadful experience. Do NOT trust this company! Save your money and go elsewhere.
I enrolled expecting to be taught and supported by a professional tutor. Instead, I was assigned someone who, throughout my enrolment, never once checked in with me, offered guidance or showed any interest in my progress. For someone calling himself a "mentor", there was absolutely no mentoring.
The first time I contacted him was simply to ask legitimate questions about workbook issues, conflicting unit references and assessment feedback. Rather than answering my questions, he ignored several of them completely and responded with dismissive, rude and confrontational emails. At one point I was told, "I don't waste time with people like that." I have never experienced anything like it from someone whose job is to support learners.
To make matters worse, one of my assessment questions was marked incorrectly. After checking the official PT Academy study material, it was clear that my answer was consistent with the course content. Instead of acknowledging the issue or explaining the marking, my tutor simply dismissed my query. How are students supposed to learn when legitimate academic questions are met with arrogance rather than explanation?
After this interaction, I completely lost confidence in PT Academy. If this is the standard they expect from their tutors, I wanted nothing more to do with the company.
I submitted a formal complaint and requested to withdraw from the course. PT Academy promised updates "within the week", then went silent. I spent weeks chasing them for responses while they continued to leave the matter unresolved. Communication throughout the complaints process was just as poor as it had been with my tutor.
Eventually they agreed to cancel my membership, but I did not receive a penny back, despite withdrawing because of the way I had been treated.
The whole experience left me feeling that once they have your money, the quality of support is an afterthought. Between the unprofessional tutor, the poor complaint handling, the weeks of silence and the lack of any financial resolution, I cannot recommend PT Academy to anyone.
There are plenty of other providers offering exactly the same qualification. Based on my experience, I strongly suggest choosing one of them instead.
7 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Jay,
We have requested some additional information from you so that we can investigate the issue more thoroughly and work towards a resolution.
Once we have completed our investigation, we will be in touch with an update.
Kind regards,
PT Academy Team
very helpful
6 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Cameron,
PT Academy strives to be as helpful as possible to all learners, and we are glad that was able to come across to you.
Kind regards,
PT Academy Team
I completed my Gym Instructor course…
I completed my Gym Instructor course with Sofia, and I can confidently say that she was friendly, approachable, and highly professional throughout. She was always willing to help, answer questions, and provide guidance whenever needed. Her support made the learning experience much easier and more enjoyable. I’d definitely recommend her to anyone looking to do this course.
4 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Arantza,
Thank you for the fantastic feedback. Sofia will be delighted to hear that her support, guidance, and professionalism helped make the Gym Instructor course both enjoyable and rewarding. PT Academy appreciates the recommendation and wishes you every success in your fitness career.
Kind regards,
PT Academy Team
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