I completed both my level 2 gym instructing and level 3 personal training qualifications with Sam Deeley ! I cannot thank him enough for the support along the way ! I have done this while working full... Ver mais
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Veja o que dizem as avaliações
I had a great experience dealing with Tee at PT Academy. He was extremely friendly, welcoming and professional throughout, and took the time to answer all of my enquiries clearly and thoroughly. His c... Ver mais
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Update - October. I have had someone actually listen to me, understand me and have said to make all communication through them which has given me hope so I have changed my rating. The whole conversa... Ver mais
"I had a rough start to my course due to a poor original tutor, but Anthony Bevan completely turned the entire experience around from Day 1. He immediately worked a late night to clear a 2-week bac... Ver mais
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Detalhes da empresa
Escrito pela empresa
PT Academy was founded in 2009 based upon our perception of what we believed the industry needed at the time. We introduced a nationwide "mentor" based system where learners would be taught and mentored by active personal trainers and fitness professionals. 10 years on and having partnered with several health club chains - Personal Trainer Academy is now the largest and fastest growing fitness education company in the UK. Recognised as the UK's leading fitness and personal training course providers, we have the largest number of assessment centres and venues than any other UK training provider. We are the first education company to use active trainers as mentors, assessors and tutors of our courses. We are committed to raising standards throughout the health and fitness industry by innovating learning methods, competitive prices and high quality graduates. Our innovative approach led to a prestigious award earlier this year from the Institute of Directors - an independent organisation with a royal chart PT Academy was, and still is, the only fitness education company to use active personal trainers as part of its expert delivery team. From the beginning, our philosophy has always been that our students learn best from qualified personal trainers. Personal trainers know exactly what it takes to grow a successful personal training business as they’ve done it themselves. This firm belief has resulted in the development of our flagship learning method, the Flexi-Learner programme, where students are assigned an active personal trainer in their local region who guides them through their Level 2 and 3 personal trainer qualifications. The success of the Flexi-Learner method has meant that in just a few years our team has expanded. We now have over 200 active trainers across the UK and the highest number of assessment centres, making PT Academy the largest fitness education provider in the UK. PT Academy is committed to giving people of all backgrounds the opportunity to become a qualified personal trainer through our competitive pricing and innovative learning methods. In doing this we’re producing high-quality graduates for the health and fitness industry. Our qualifications are OFQUAL regulated and certificated by NCFE, Focus Awards, 1st4Sport and VTCT awarding organisations. This ensures full recognition from employers, the Register of Exercise Professionals (REPs) and CIMSPA.
Price Match Guarantee
20%
We'll price match and beat any competitor by 20%!
Informações de contato
B15 1AU, Birmingham, Reino Unido
- 0121 366 0292
- info@ptacademy.co.uk
- ptacademy.co.uk
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Service was excellent
Customer Service was excellent, Jordan went out of his way to ensure my enrolment was fast and easy.
12 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for the great feedback James! We are really pleased to hear Jordan made your enrolment process smooth and straightforward. We always aim to make getting started as easy as possible, so it’s great to know that came across in your experience.
Welcome to PT Academy, and we wish you all the best on your fitness journey!
Kind regards,
PT Academy Team
Why am I being ignored??
So so so disappointed with PT Academy I have been doing my level 2 & 3 for 1 year and sent off my level 3 for moderation 5 weeks ago and got told it will take 2 weeks, so I had to go out of my way and called up two days ago and the lady said well done you have passed and will receive and email today with everything you need etc, two days go by and called up today and they said our team will 100% send it out today! It’s now 8pm and received nothing! Now I have to wait till Monday because it’s Friday, I have sent so many emails and no one cares, I’ve paid in full and this is how I’m getting treated, the worst part is if I receive the email like they said they would I would be happy! Lazy team causing issues for no reason, if this get sorted and I get heard I will remove this review
8 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Jay,
We understand that you have spoken with a member of our Accounts team today and are pleased that a resolution has been reached regarding your issue.
Thank you for taking the time to share your feedback. We are always looking to improve our learners’ experience and will continue striving to provide the highest level of support and resolution at every opportunity.
Kind regards,
PT Academy Team
My PT Academy assessment took place at…
My PT Academy assessment took place at Energym. The space was impressive with great energy. Sofia my tutor conducted the assessment with clarity and care. Thank you to the whole PT Academy team for being helpful along the way.
27 de março de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your kind feedback Areej! We are so pleased to hear you had a positive assessment experience at Energym and that the atmosphere helped make the day enjoyable. Sofia will be delighted to hear your comments about her clarity and support throughout the assessment. We will be sure to pass it on.
Kind regards,
PT Academy Team
What A Journey
My mentor, Mikey, was fantastic!
He was consistently supportive and incredibly knowledgeable throughout our time together.
He always made himself available to discuss the areas I was struggling with, turning challenges into great learning opportunities.
Overall, it was a very positive experience and what a journey as now I am qualified Level 3 Personal Trainer.
I highly recommend Mikey!
2 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Katie
Thank you for sharing your experience. We are delighted to hear how supportive and knowledgeable Mikey was throughout your journey. Having a mentor who is approachable and committed to helping overcome challenges can make such a difference, and it’s fantastic to know you felt supported every step of the way.
Congratulations on becoming a qualified Level 3 Personal Trainer — a huge achievement! We truly appreciate your recommendation and wish you every success in your fitness career moving forward.
Kind regards,
PT Academy Team
Jordan had amazing customer service and…
Jordan had amazing customer service and provided all necessary help
5 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Tray,
Thank you for taking the time to post this review, we will be sure to pass your kind words on to Jordan.
Kind regards,
PT Academy Team
Mikey... Fantastic
Mikey has been a fantastic mentor aiding me through my Level 2 and Level 3 PT courses
5 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your feedback!
We are delighted to hear that Mikey has been such a fantastic mentor throughout both your Level 2 and Level 3 courses. Providing strong guidance and support for all our learners is a top priority for all our mentors.
Kind regards,
PT Academy Team
Jordan
Jordan was very helpful via email and on the phone, he answered any questions I had clearly and was very polite and friendly :)
5 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your kind feedback!
We are really pleased to hear that Jordan was able to support you so effectively, both over email and on the phone. Providing clear, friendly, and helpful guidance is exactly what we aim for, so it is great to know he made a positive impact on your experience.
Kind regards,
PT Academy Team
Second course with them
Second course with them. Really helpful and make things fairly straightforward. There is always someone available to assist you or direct you to the right people.
5 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for choosing to study with us again — we really appreciate your continued trust!
It is great to hear that you found the course helpful and straightforward, and that our team was always available to support or guide you in the right direction when needed. That consistent support is something we take a lot of pride in.
All the best with the rest of your studies!
Kind regards,
PT Academy Team
I have just completed the Level 3…
I have just completed the Level 3 Personal Training Qualification with PT Academy. Honestly, it's been a really positive experience - loads of useful resources and Sam has been great with feedback and support all the way through, any questions I had regarding the units I was able to contact him via whatsapp and he would explain and make it more understandable for myself to complete the unit. Stefen Mark
5 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your kind words, Stefen — and congratulations on completing your Level 3 Personal Training Qualification!
It is great to hear that you had such a positive experience with the course and found the resources helpful throughout. We are especially pleased that Sam was able to support you effectively and make the learning process clearer and more manageable — that is exactly the standard we aim for with every student.
Thank you for taking the time to share your experience, and we wish you all the best as you move forward in your personal training career.
Kind regards,
PT Academy Team
Sofia was a great coach
Sofia was a great coach. Very hands on and knowledgeable. Would recommend
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Paul,
Thanks for the recommendation, we will be sure to pass your kind words on to Sofia.
Kind regards,
PT Academy Team
Sofia was fantastic
Sofia gave great feedback back and was very supportive. I really enjoyed the course. It was well put together and easy to follow.
3 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your lovely feedback!
We are really pleased to hear that Sofia provided such supportive and helpful feedback throughout your course. It is also great to know you found the course well structured and easy to follow — that’s exactly what we aim to deliver.
Kind regards,
PT Academy Team
Level 3 PT…completed
I recently completed my Level 3 PT qualification with PT Academy, and the experience was excellent. The entire team, along with my tutor, Sam Deeley, provided fantastic support throughout the process. Sam was instrumental in guiding me through the assignments and assessments from start to finish, always remaining available to answer questions or resolve any issues. The course content itself is incredibly comprehensive, covering every aspect of the industry in great detail. Highly recommended.
3 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Craig,
Thank you for such a detailed and thoughtful review — and congratulations on completing your Level 3 Personal Training Qualification!
We are delighted to hear that you had an excellent experience and found the course content comprehensive and valuable. It is especially great to know that Sam provided consistent support and guidance throughout your assignments and assessments — that level of support is exactly what we strive to deliver.
We really appreciate your recommendation and wish you every success as you move forward in the fitness industry. If you ever need any further support, we are always here to help.
Kind regards,
PT Academy Team
Sofia has been very helpful and…
Sofia has been very helpful and patient, her feedback was smooth and clear. She help me rectify my mistakes and guided me well
1 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your kind feedback!
We’re really pleased to hear that Sofia has been so helpful and patient throughout your course and we wish you all the best moving forward. If you ever need any further support, we are always here to help.
Kind regards,
PT Academy Team
Superb course
I’ve recently completed both my Level 2 Gym Instructor and Level 3 Personal Training qualifications with PT Academy and found both courses to be very well structured and delivered.
The content was clear, practical and has genuinely helped build both my knowledge and confidence as I move into personal training.
A special mention to my assessor and mentor, David Parker. His support throughout was superb. He brought a depth of knowledge and real world experience that added real value, particularly around training methods and techniques that I can now apply and pass on to my own clients.
He is a real credit to the academy.
Overall, a great experience and I would highly recommend
1 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Jasmine,
Thank you for such a detailed and thoughtful review — and congratulations on completing both your Level 2 Gym Instructor and Level 3 Personal Training qualifications!
We’re delighted to hear that you found the courses well structured, practical, and valuable in building your knowledge and confidence as you move into personal training. That’s exactly what we aim to achieve for every student.
A special thank you as well for your kind words about David. We’re really pleased to hear that his experience and support made such a positive impact on your journey — he is indeed a great asset to the academy and we will be sure to pass your words on to him.
We wish you every success with your future clients and career!
Kind regards,
PT Academy Team
Sofia Shamimi was an excellent coach
Sofia Shamimi was an excellent coach, genuinely eager to help, great at checking in, and consistently motivating throughout. The course format worked perfectly alongside a full-time job, letting me work through it at my own pace, and Sofia was always able to pick up seamlessly from wherever we'd left off. Highly recommend.
30 de abril de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your fantastic feedback!
We are delighted to hear that Sofia provided such a high level of support, consistently checking in and keeping you motivated throughout your journey. It’s also great to know that the flexible course format worked well alongside your full-time job and allowed you to progress at your own pace — that balance is something we work hard to get right.
We really appreciate your recommendation and wish you every success moving forward in your fitness career.
Kind regards,
PT Academy Team
Spoke to Jordan on the phone
Spoke to Jordan on the phone, extremely helpful. Definitely recommend
30 de abril de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your feedback Kray! We will be sure to pass your kind words on to Jordan
Kind regards,
PT Academy Team
Constant Texts and Calls
If you show even the slightest interest in this company's services, they will absolutely bombard you with solicitous texts and calls.
30 de abril de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Graptik,
Our usual protocol is to remove anyone that shows disinterest in receiving communications from us, immediately. If you could please send your email / telephone number to info@ptacademy.com , we will he happy to rectify this for you.
Kind regards,
PT Academy Team
Quick and easy to onboard with
Quick and easy to onboard with. Cheers Tee.
28 de abril de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Kieran,
PT Academy is glad to hear you had a quick and easy onboarding, as we pride ourselves in making the process as seamless as possible for all our learners.
We will be sure to relay your message to Tee!
Kind regards,
PT Academy Team
Great experience fast and simple which…
Great experience fast and simple which makes me everybung go smoothley
27 de abril de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for sharing your experience!
Kind regards,
PT Academy Team
Go elsewhere for your qualification
The markers dont seem to have a clue. Ive had multiple questions correct the first attempt on both L2 and U3 which were marked wrong - referred - when i did get it correct. They no longer have a support email and its seemingly an AI chatbot which is very unhelpful.
They claim to have a 14 day marking period but you can wait over a month. Go elsewhere.
1 de fevereiro de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Hannah,
We are sorry to hear about your experience and appreciate you taking the time to share this feedback. We take the quality and accuracy of our marking very seriously.
We have reached out directly to better understand your situation and reach a resolution for you, and we would encourage you to respond as soon as possible so we can investigate your account fully and ensure you receive the support you need.
Kind regards,
PT Academy Team
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