I completed both my level 2 gym instructing and level 3 personal training qualifications with Sam Deeley ! I cannot thank him enough for the support along the way ! I have done this while working full... Ver mais
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Veja o que dizem as avaliações
I had a great experience dealing with Tee at PT Academy. He was extremely friendly, welcoming and professional throughout, and took the time to answer all of my enquiries clearly and thoroughly. His c... Ver mais
A empresa respondeu
Update - October. I have had someone actually listen to me, understand me and have said to make all communication through them which has given me hope so I have changed my rating. The whole conversa... Ver mais
"I had a rough start to my course due to a poor original tutor, but Anthony Bevan completely turned the entire experience around from Day 1. He immediately worked a late night to clear a 2-week bac... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
PT Academy was founded in 2009 based upon our perception of what we believed the industry needed at the time. We introduced a nationwide "mentor" based system where learners would be taught and mentored by active personal trainers and fitness professionals. 10 years on and having partnered with several health club chains - Personal Trainer Academy is now the largest and fastest growing fitness education company in the UK. Recognised as the UK's leading fitness and personal training course providers, we have the largest number of assessment centres and venues than any other UK training provider. We are the first education company to use active trainers as mentors, assessors and tutors of our courses. We are committed to raising standards throughout the health and fitness industry by innovating learning methods, competitive prices and high quality graduates. Our innovative approach led to a prestigious award earlier this year from the Institute of Directors - an independent organisation with a royal chart PT Academy was, and still is, the only fitness education company to use active personal trainers as part of its expert delivery team. From the beginning, our philosophy has always been that our students learn best from qualified personal trainers. Personal trainers know exactly what it takes to grow a successful personal training business as they’ve done it themselves. This firm belief has resulted in the development of our flagship learning method, the Flexi-Learner programme, where students are assigned an active personal trainer in their local region who guides them through their Level 2 and 3 personal trainer qualifications. The success of the Flexi-Learner method has meant that in just a few years our team has expanded. We now have over 200 active trainers across the UK and the highest number of assessment centres, making PT Academy the largest fitness education provider in the UK. PT Academy is committed to giving people of all backgrounds the opportunity to become a qualified personal trainer through our competitive pricing and innovative learning methods. In doing this we’re producing high-quality graduates for the health and fitness industry. Our qualifications are OFQUAL regulated and certificated by NCFE, Focus Awards, 1st4Sport and VTCT awarding organisations. This ensures full recognition from employers, the Register of Exercise Professionals (REPs) and CIMSPA.
Price Match Guarantee
20%
We'll price match and beat any competitor by 20%!
Informações de contato
B15 1AU, Birmingham, Reino Unido
- 0121 366 0292
- info@ptacademy.co.uk
- ptacademy.co.uk
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ask for Jordan!
Jordan was absolutely amazing. He was really helpful, supportive and made sure I chose the right course for me. He got everything sorted very quickly and we had a nice general chat too. I am very happy with my experience and I look forward to beginning my training.
I would highly recommend starting your journey with Jordan if you are thinking about it.
4 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Layla,
Thank you for the fantastic review! We are delighted to hear Jordan provided such a supportive and personalised experience, helping you find the right course and ensuring everything was arranged smoothly. It is great to know he made the process both informative and enjoyable. We appreciate your recommendation and wish you every success as you begin your training journey.
Kind regards,
PT Academey Team
Big thank you to Sofia at PT Academy
Big thank you to Sofia at PT Academy! She was patient, knowledgeable, and supportive throughout - made the whole experience clear and enjoyable. Couldn't recommend her more 🙏
1 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Behzad,
Thank you for your kind review! We are delighted to hear that Sofia was patient, knowledgeable, and supportive throughout your journey. We will be sure to pass your kind words on.
At PT Academy we strive to make the experience clear and enjoyable for all our learners.
We appreciate your recommendation and wish you all the best with your studies!
Kind regards,
PT Academy Team
Tee was very friendly and made the…
Tee was very friendly and made the process really easy!
2 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
We have passed your kind words on to Tee! Our team always strives to make the process as smooth and friendly as possible, and it’s wonderful to know they hit the mark. Thank you for taking the time to share your experience!
Kind regards,
PT Academy Team
Tee was so professional and easily…
Tee was so professional and easily answered any questions i had leading up to starting my course.Great guy thank you for the help !
1 de junho de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Harry,
Thank you for the great review! We are glad to hear that Tee was able to help you prepare for your course. At PT Academy, we always strive to make sure learners have the best and smoothest experience possible.
Best of luck with your studies!
Kind regards,
PT Academy Team
What a journey
My journey started in April with a phone call to Jordon he was simply amazing, felt like we were long time friends within 2 minutes. I’ve been in contact with Sofia my Mentor and she has been fantastic with replying to my messages and instructing me on what to do. Today I met Sofia for my level 2 practical assessment and she is even better in person. She was so friendly and nice and I was very nervous but she made me feel at ease, comfortable and welcomed. She has a lot of experience and fantastic gym knowledge. So far I am loving my PT journey and looking forward to completing it soon.
30 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Travis,
Thank you for your review! We are thrilled to hear that Jordan made such a great first impression and that Sofia has provided outstanding support throughout your journey. At PT Academy, we strive to make all our learners feel comfortable and confident during their practical assessment. We appreciate your kind words and wish you the very best as you continue working towards completing your qualification!
Kind regards,
PT Academy Team
Great experiance with the team at PT…
Great experiance with the team at PT Academy. Jordan from the enrolment team explained everything so well and was there whenever I had a question all I had to do was ring and ask for him. He made me feel much more excited about starting this course!
29 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Kris,
Thank you for your fantastic review! We are delighted to hear Jordan provided such great support throughout your enrolment journey, including him being able to answer your questions and help build your excitement for the course.
We wish you every success with your studies and future career!
Kind regards,
PT Academy Team
The service I received was very helpful and informative
The service I received was very helpful and informative, as well as kind and fast. I have only enrolled so far, but from this experience I would recommend this organisation.
28 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Emily,
Thanks for the great feedback! We love hearing that our team was able to help you out quickly and kindly.
Welcome, and thanks for recommending us!
Kind regards,
PT Academy Team
Good service
Jordan provided excellent customer service and was extremely helpful when going through payment options during enrolment. Friendly, professional, and made the whole process smooth and easy.
22 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for the great feedback! We are so pleased to hear Jordan provided excellent customer service and made the enrolment process smooth and easy. We truly appreciate your support and wish you the best on your journey with PT Academy!
Kind regards,
PT Academy Team
Tee was very understandable when I had…
Tee was very understandable when I had an emergency on the phone and had to ask him to call back. He didn't try to push straight away and accepted to call me back.
25 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Joshua,
Thank you for your kind words! We completely understand that emergencies can happen unexpectedly, so we are glad Tee gave you the time you needed and arranged a better time to speak to make the process feel comfortable and pressure-free for you.
Wishing you all the best on your journey, and thank you again for choosing PT Academy!
Kind regards,
PT Academy Team
I spoke to Tee during the process of…
I spoke to Tee during the process of enrollment and he was extremely helpful. He helped me understand the course and Awnsered all my questions .
26 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your great feedback! We are pleased to hear that Tee was able to support you throughout your enrolment process.
Taking the time to answer questions thoroughly and making sure our students fully understand the course is something we pride ourselves on, so it is fantastic to know Tee delivered that experience for you.
Kind regards,
PT Academy Team
great customer service
great customer service, explained in detail every question i asked and helped me with any uncertainty that were holding me back
22 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you so much for your kind words! We are really pleased to hear that you had such a positive experience with our team.
Making sure every question is answered clearly and helping our students feel confident in their decisions is always our priority, so it’s great to know we could help ease any uncertainties you had.
We appreciate your support and look forward to being part of your journey!
Kind regards,
PT Academy Team
Customer Service - Tee Isaac
When I tell you, Tee gave THE BEST customer service he truly deserves a raise!! He was just so pleasant! He was extremely helpful with suggestions of what course bundle I should enrol onto and very understanding of what will be most affordable/appropriate for me. Tee was also very informative about how far I could actually take this PT career path. Lastly, he is absolutely hilarious which made me feel familiar on the phone with him, truly just amazing! Thank you so much again Tee!!
20 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Kay,
We are thrilled to hear how positive your experience with Tee was.
Providing honest guidance, helping learners find the most suitable and affordable course options, and making the process enjoyable are all things we pride ourselves on. We will be sure to pass your kind words on to him !
Thank you again for choosing PT Academy, and we are excited to be part of your journey into the fitness industry.
Kind regards,
PT Academy Team
Atiya was extremely helpful and quick…
Atiya was extremely helpful and quick to send out the necessary documents so i could enroll as fast as possible and pick the course that suits me!
20 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for the great feedback! We are really pleased to hear that Atiya was able to support you quickly and make the enrolment process smooth and straightforward.
Making sure every learner finds the right course for their goals is incredibly important to us, so it is fantastic news to hear about your positive experience.
We appreciate you choosing PT Academy and wish you the best with your course!
Kind regards,
PT Academy Team
Helpful and Informative experience
Atiya Ruksar and the rest of the team were very helpful in signing me up and making sure i get the most out of my course. Great experiance so far :)
19 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for your great feedback! We are really pleased to hear that Atiya and the rest of the team have been so helpful throughout your enrolment process. We always aim to make sure every learner feels supported and gets the most value possible from their course.
We appreciate you choosing PT Academy and wish you the very best with the rest of your course journey!
Kind regards,
PT Academy Team
Smooth
Smooth, well run programmes with transparent communication throughout. No faults at all.
16 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for the great feedback. We work hard to keep everything straightforward for learners from start to finish, so it is great to know that came across in your experience.
Kind regards,
PT Academy Team
PTA Contract and Debt Management Resolution
PTA
After signing up on 020222 I was shortly diagnosed with a life threatening illness
My communication with PTA from 040122 was paper thin as I was unable to communicate or navigate or negotiate a solution to signing up to PTA with the severity of my illness and condition
Fortunately from 010125 onwards I was on a road to recovery for full health and was able to contact the owner directly via Instagram
He’s contact conversation and solution was complex yet brilliant as my account had default and was forwarded to a debt collection agency
The contact and support from that point was unique and tailored where there was understanding and mutual respect to resolve the issue
The owner Adam Kiani supported and resolved the issue to my satisfaction and was very honest and direct
I am grateful for the communication and understanding and it helped alleviate chronic stress and illness at that time
Thank you PTA
May you be successful in your set purpose vision and business
I am now able to attend gym again as I recover
Stay safe
Asalamualaykum
16 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Shuhan,
Thank you for sharing your experience and such a heartfelt review. We are truly sorry to hear about the health challenges you faced, and we are very glad to know that you are now on the road to recovery and able to return to the gym again.
We understand that life can change unexpectedly, and during difficult periods, compassion and understanding matter just as much as finding a practical solution. We are pleased that Adam was able to work with you directly to resolve the situation in a way that felt fair, respectful, and supportive during such a challenging time.
We appreciate your patience throughout the process and wish you continued strength, health, and success moving forward.
Kind regards,
PT Academy Team
Fantastic!
Fantastic course! They were very helpful throughout the process. A special shout out to Ben Brown who was my mentor (did a great job assisting in this course from start to finish). Would highly recommend!
15 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Mansour,
Thank you for the amazing feedback! We are delighted to hear you had such a positive experience throughout the course.
We will be sure to pass your kind words on to Ben. He takes great pride in supporting learners from start to finish, so it’s brilliant to hear he made such a strong impact on your journey.
Congratulations on completing the course, and thank you again for the recommendation. We wish you all the best moving forward in your fitness career!
Kind regards,
PT Academy Team
Jordan was extremely helpful
Was on the phone with Jordan and he was very informative and helped guide me to a decision i was happy with. PT academy is very accommodating when it comes to payment plans and compared to all the other PT courses I've seen, they also provide a lot more value for the same price. Would definitely recommend anyone considering buying a PT course to at least call in since you'll definitely be taken care of and given a guidance to help make an informed decision.
15 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Thank you for the brilliant review! We are really glad to hear Jordan was able to guide you through everything clearly and help you find the right option for you.
At PT Academy, we always aim to make the process as straightforward and supportive as possible, especially when it comes to flexible payment options and ensuring people feel confident in their decision before enrolling. It is great to hear you felt well looked after and could see the added value we try to provide compared to other providers.
We really appreciate the recommendation and look forward to supporting you throughout your fitness journey!
Kind regards,
PT Academy Team
My missus enquired with PT Academy 6…
My missus enquired with PT Academy 6 years ago. We didn't go ahead with their services, and today we received a letter claiming we owe them £10,000 and threatening to take us to court if we don't pay. To confirm, we did not use their services, took nothing from them, and received no correspondence from them in all this time, only for them to pop up out of the blue trying to get money from us. Currently talking to the ombudsman to see what actions we can take against these opportunistic scam merchants. Avoid these scumbags.
14 de maio de 2026
Avaliação não solicitada
Resposta da PT Academy
Hi Mitch,
We are currently looking into this situation for you and will be sure to get it resolved as soon as possible.
Kind regards,
PT Academy Team
Personal Trainer course review
I signed up for the Personal Trainer course level 3 just before Christmas 2025 and I qualified in March of 2026.
There was some initial confusion with the course work notes and that was amplified by my original tutor leaving PT Academy around January of 2026. Despite this I was assigned a new tutor by the name of Sam Deeley promptly and from then on my experience was brilliant.
Sam was extremely good and nothing was too much trouble, he responded to all my queries promptly and helped me through the workbook confusion that I had at the start. I would recommend anyone going into the fitness industry to study with PT Academy.
14 de dezembro de 2025
Avaliação não solicitada
Resposta da PT Academy
Hi Howard,
Thank you for taking the time to leave such a detailed review.
We are really pleased that Sam was able to step in quickly and turn the experience around for you.
Sam’s support, responsiveness, and dedication to helping learners succeed are exactly what we strive for at PT Academy, so it is fantastic to hear the positive impact he had on your journey.
Congratulations on qualifying as a Level 3 Personal Trainer, and thank you again for recommending PT Academy. We wish you all the best with your future in the fitness industry!
Kind regards,
PT Academy Team
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