pupring.com Avaliações 

444
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I bought 2 sets of 2 pendants for my daughters’ birthdays with their cats’ pictures on them. The cats’ faces look amazing and they are very recognizable! I was expecting the pendants to be a little... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered well before deadline to receive for Christmas. It didn't leave the facility until 12/27 and as of 12/31 has still not arrived. Estimated delivery is 1/5/26. Support is blaming shipping delays... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have ordered and been gifted a total of 7 puprings and I couldn’t be happier! They email updates from receiving your order to the name of the artist who will make your order to the completion t... Ver mais

Avaliado com 5 de um total de 5 estrelas

PupRing completely exceeded my expectations! Even with my dog having so much hair, their artists captured his image perfectly; it’s honestly incredible how detailed and accurate it is. The jewelry... Ver mais

Detalhes da empresa

Escrito pela empresa

At PupRing we design, create, and sell customized jewelry to pet owners! Since March of 2020, our signature "PupRing" is what started everything off by allowing customers to engrave their pets' names into a solid sterling silver ring and take their best friends everywhere they go. We have 15+ products that go from necklaces, rings, bracelets, earrings, keychains, pet ID tags, and more.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

444 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 17% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(444)

186 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

We had to say goodbye to our 14 year…

We had to say goodbye to our 14 year old yellow lab in February. She was a treasured member of our family. My daughter ordered a pupring necklace that day and I received the necklace a few weeks later. I loved the necklace and thought it was such a kind thing my daughter had done. The first time I put the necklace on, the clasp broke. I sent numerous emails to pupring explaining that the necklace was broken. Each time they responded to my email 24 hours later. There is no phone contact for the customer. When I mentioned in an email that I wanted to speak to a manager, the response was that she had discussed my broken necklace with a manager. Once they received my order number I had to get from my daughter, I was told that since my daughter had not paid for their life time warranty, the broken necklace would not be replaced

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Company

Service was fast and the keychain I ordered was perfect. It was a gift and my sister was very happy with it. This is the third time I've ordered from PupRing and I've been pleased each time.

28 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

extremely poor quality

I’m extremely disappointed with my experience with Pupring. I ordered a necklace (Order #PR275757) for my girlfriend for Valentine’s Day, and while she absolutely loved it at first, the quality has been incredibly poor.

She has only been wearing it on and off for about 6 weeks, and she’s been very careful with it — never showering or sleeping with it on. Despite that, the gold is already flaking off, which is completely unacceptable for a $120 piece of jewelry.

What’s even more frustrating is the customer service. I reached out hoping for a solution, whether that be advice, a repair, or a replacement. Instead, I was told that because I didn’t purchase an additional warranty, my only option is to buy another necklace. That’s honestly ridiculous — if the first one only lasted 6 weeks, why would I spend another $120?

It’s clear they don’t stand behind their product, and that’s a huge red flag. I would not recommend buying from Pupring based on both the poor quality and lack of support.

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely Stunning!

PupRing completely exceeded my expectations! Even with my dog having so much hair, their artists captured his image perfectly; it’s honestly incredible how detailed and accurate it is.

The jewelry itself is absolutely stunning, and the quality is even better than I imagined. I love that I can now carry Kayce close to my heart wherever I go. Such a meaningful and beautiful piece; I can’t recommend PupRing enough!

26 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Little disappointed in the product…

I was so excited to get my 2 necklaces I ordered as my boyfriend.He just lost his dog and his son loved her as well so I got him one. For the cost of the necklace I don’t like how cheap it feels, he even said he is scared to break it also it is so small I can barely see the picture printed on the necklace, now that could be my fault but I feel like I picked a very clear picture. I just feel like it’s a little pricey and I was a little dissatisfied with how small that I could barely see the picture and how cheap the necklace feels. I want to order one for myself for my dog that just passed a year ago but I’m not sure now.

17 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic product and ordering experience!

A breeze to order. Loved the emails along the way updating me on the status of my order. I even got a response from a real person when I replied to one of the emails! The end product is amazing. I’ve worn it every day since it arrived. Thank you for creating such a special gift to remember my furbaby!

12 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stunning!

This necklace is the most beautiful necklace I have ever seen and I’m not exaggerating! It looks exactly like my pups! 10/10 recommend and will be buying more! The delivery was fast and easy and the quality is simply amazing!

13 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great quality, delayed shipping

The necklace came out incredible! The quality is excellent.

My only complaint was the shipping. The customer service was very responsive throughout, but the item arrived almost two weeks later than expected. It was sitting somewhere for almost 10 days and had me concerned about “drop shipping” or that I might have gotten ripped off.

The customer service was quick to respond in emails and assured me that it was in its way and they investigated what was going on. I never got a full reason for the delay.

Regardless, the necklace was awesome and worth the wait. I just would have rather had a more accurate ETA to calm my worries.

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High quality, highly loved!

I bought 3 items. One was a necklace, looked just like my cat! I had to put him down a couple months ago and wanted something to remember him by. The other 2 I got were keychains and they also looked just like my cats as well! Highly recommend these guys! Took about 2 weeks for them to make and ship them to me so shipping was fast for custom items.

5 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

hi i received my necklace and its very…

hi i received my necklace and its very nice thankyou though the clasp on the chain is very small i found it very difficult to make it close and also i would have liked the medal to be larger as it's also difficult to see my pups face and read the message on the reverse

2 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Their products are not tarnish proof as advertised

This product is not tarnish proof as advertised. In the FAQs (not in the product description itself) they mention to keep it away from WATER, harsh chemicals, perfumes or body lotion otherwise it will tarnish which should not be the case if it was truly made from medical grade stainless steel as indicated in the product description. I have products from other companies that are made of medical grade stainless steel that I have worn more than this necklace for years and they still have not tarnished or faded. This seems to me to clearly be a case of false advertising.

23 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Loved my necklace/it doesn't love me

I got emails at the right stages so I was kept updated within the process. My necklace arrived within the timeframe given and it's perfect! I love it so much. The pictures of my dogs came out really well.

UPDATE: Although Pup Ring claim to use Stainless Steel on their websites, they definitely do not. The metal has gone a pink colour and it stained my neck green. The discs with the dogs faces on have discoloured and no amount of cleaning is fixing it. I've tried contacting Pup Ring via social media and email but no response at all. Very disappointing as I loved this necklace so much but 3 months later it's looking awful and I can't wear it without my neck going green.

1 de março de 2026
Avaliação não solicitada

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