Pure Communication Group Avaliações 

206
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

STAY AWAY FROM THESE PEOPLE... THEY ARE CHARLATANS, THROUGH AND THROUGH.. THESE HAD ME ON THE HOOK FOR WEEKS, PROMISING ALL KINDS, THEN, FALSELY CLAIMED I HAD COUNTY COURT JUDGEMENTS, TOLD ME LIES, A... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was looking for a good solution for my corporate SIM and having recently gone through the lengthy process of setting up a limited company I wanted the process to be as simple as possible. Duri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Came to Pure Communications Group to help consolidate our business phone plans which were spread across multiple suppliers.Sam Deans was beyond patience and went above and beyond to manage every quest... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... Ver mais

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(206)

61 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Query on my account

I had a phone call with Sacha today about a query on my account, I was thoroughly pleased with how she dealt with it. Very informative and ever so friendly.

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service

After continuously paying so much for our mobile packages, I was so pleased to come across pure communication! Amazing experience from start to finish.

Lee was so helpful in finding us the best package! Thanks again! (Aqua Platinum)

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jim - regal decorating

Been working with Lee Flynn for a while now and every time I send an email or call to add extra sims/phones he’s always there to help me. He gives me a new quote/price within a matter of minutes , nothing is ever to much trouble for him and the rest of the customer service team are just as reliable.

3 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great help

Wow just wow, all I can say is what a bloke Mr Lee Flynn is!! He has gone above and beyond to source me a amazing deal for my company, he’s like a breath of fresh air, always communicating with me when there’s updates and always helping out no matter how small the situation and creating a great bond, All round great service!!

22 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Taylor at pure communication group has…

Taylor at pure communication group has been fantastic. They made switching network from three to Vodafone quick and stress free, solving the signal issue I had been experiencing. Clear communication, great support and everything was handled smoothly - highly recommend!

10 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Pure Communications

Excellent customer service from the Pure Communication team! Special mention to Sam who promptly addressed all my questions, concerns, and queries from initial enquiry to delivery (and beyond!) via WhatsApp, email, text, or call. I am very impressed at the high level of care we received from Sam and his colleagues especially as we are a small company and our order was quite modest. Well done Pure Communications! I would have no hesitation in using your services again.

28 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My new business contracts with 02 were…

My new business contracts with 02 were organised very efficiently by Sam who was a pleasure to deal with. He advised me and kept me up to date via WhatsApp and phone calls all the way through the procedure and managed to get me a good deal. Highly recommended.

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not for small businesses

Not for small businesses. Lots of hidden contractual elements with this company. They might be ok for the larger businesses but for a small new company, I felt miss led and tricked into signing an extra long contract. Not recommended

6 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Pure Communication Group

Lee Flynn was an exceptionally helpful sales person who went above and beyond our expectations. He delivered a business option that was most welcome and it will be fantastic to have the company expertise and assistance going forward. A very satisfied customer!
Katrina Tremmel

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Personal and clear approach

Sam was brilliant at explaining exactly what the options were and helping secure the best deal possible. There were no wait times and made to feel like they had your best interests in mind rather than just another sale.

6 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We changed our contract from Vodafone…

We changed our contract from Vodafone to O2, it was a seamless transfer and everything worked well. In terms of the early redemption transaction, we we paid within hours of receiving our invoice. Would highly recommend.

24 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Been with pure communication for some…

Been with pure communication for some time now. And I can’t fault their work. Sam gave we a call to see what we could do with renewing my phone contracts. And he was brilliant even help me a save a few £. Amazing quick and easy service and only a phone call away for help.

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and deal

Ben was great to deal with, really personable and found me a great deal for our business phones.
The termination fees were paid within 24 hours, which I was really impressed with, as there was no waiting around for the large sum that was payable.
I would highly recommend Ben ad the team at Pure Communication!

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beyond amazing service!!

I lost my phone in a cab in Spain and was beyond desperate!!! So difficult to speak to phone companies these days. Pure had emailed the company a while back and I’d filed under “in case”. So I called on Wednesday. Spoke to Josh. He sent forms over for an iPhone 16 contract on an amazing value deal. I had notification on Thursday am that phone would be delivered that day!! Totally awesome service from Josh and his colleagues Jenny (I think) and Fahid. Will be our favoured phone supplier in future.

27 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very please and surprised at deal they…

Very please and surprised at deal they got me. I was contacted with a cold call asking about company phones which I have been often and generally give the same answer that I am in contract and I have to say, didn't think they would be able to get me a better deal than I could direct. They were persistent and called when my contract was nearly up and after a couple of years I let them quote. They got me such a better deal. I was on sim only with 3 business and could get all in at £15 plus vat each. They got me all the above plus worldwide for £18 inc vat. They paid my 6 months remaining contract as well. Needless to say I switched. Each time I have had a query, Lee Flynn, my account manager has answered everything and paid our last invoice from 3 same day I sent it over.

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best, the best... the very best!

I cannot recommend the team at Pure Communications enough. Their support is consistently top-notch, handling queries and sales with efficiency and expertise. Every interaction has been a pleasure, making it clear that they genuinely value their customers. A truly outstanding team to work with!

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Ben, Sacha and the Team!

A massive thank you to Ben, Sacha and the team.
They have been a great support. From the very first call nearly 2 years ago, they have been fantastic. Very responsive with any queries and even better that we get to speak with someone straight away. Pure Communication Group deserve the 5 stars and we are very happy to recommend them to others. Thank you for going above and beyond with the extra handsets!

13 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from a knowledgeable, helpful team

Our business has used Pure Communications Group for upward of three years now to assist with our mobile phone contracts. The whole team is always responsive, helpful, personable and efficient. They listen to our precise requirements and assist accordingly. We appreciate the high level of personal service and having people at the end of a phone who can help is hugely appreciated. I would highly recommend.

12 de dezembro de 2024
Avaliação não solicitada

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