Pure Communication Group Avaliações 

206
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

STAY AWAY FROM THESE PEOPLE... THEY ARE CHARLATANS, THROUGH AND THROUGH.. THESE HAD ME ON THE HOOK FOR WEEKS, PROMISING ALL KINDS, THEN, FALSELY CLAIMED I HAD COUNTY COURT JUDGEMENTS, TOLD ME LIES, A... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was looking for a good solution for my corporate SIM and having recently gone through the lengthy process of setting up a limited company I wanted the process to be as simple as possible. Duri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Came to Pure Communications Group to help consolidate our business phone plans which were spread across multiple suppliers.Sam Deans was beyond patience and went above and beyond to manage every quest... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... Ver mais

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(206)

61 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Totally honest and professional approach

Totally brilliant, honest, and professional approach to sales and service. I reviewed my home/business broadband and mobile with Pure Communication. I was with Virgin for Broadband and TV. I was with EE for four business mobiles. Virgin broadband is supposedly fast in my area - but it's always faulty, and customer service is awful. For EE, we have a complication in one of the mobiles is often abroad and concerns over roaming changes. James, who I dealt with, thoroughly answered my questions and gave detailed answers and costings. I was utterly assured the service would be handled should I move. Ultimately, we didn't switch as EE resolved the roaming issue. I'm still leaving Virgin and would have done it with Pure Communication, but at present they can't resolve broadband with TV. Even when I explained not going to use Pure Communication it was so professionally handled. If I need to review my mobile in the future, I will call them. They are totally professional and stand out in how they act and behave with integrity. Real exception compared to how bad service is in major players.

13 de maio de 2024
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Mark,

Thank you for your amazing feedback! We are glad we could help. If you need anything in the future, please call one of our team on 0204 5254756.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Trustworthy Company

Baymarine Services have been using Pure Communications since August 2023. I must say Ben set us up on a fantastic price plan for our Mobile needs, as we use mobile phones around the world so it is important we have good communication at the right price.
Our accounts Manager Ben have been fantastic and always available if we need anything thanks to all at Pure Communication's.

18 de abril de 2024
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Mike,

Thank you for your great feedback. We will pass this onto Ben & his team!

If you need anything else, please do not hesitate to contact your account manager Ben on 0204 5254756.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Happy Business Customer!

Recently got onboard with pure, presales and aftersales service has so far been excellent. the price beat all other providers hands down and James has been helpful and friendly throughout!

14 de março de 2024
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Darren,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto James & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Impeccable

Great company mobile phone deal found and delivered by Lee Flynn - whose service and attention to detail are also absolutely first class

15 de janeiro de 2024
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Paul,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

The service provided by Lee and his…

The service provided by Lee and his organisation -Pure communication was amazing.
Very effective and efficient, highly recommended.

Regards
Ramona

21 de janeiro de 2024
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Kevin,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

excellent company!! Recommend to All!!!!!

excellent company!!! any teething issues were dealt with straight away.
From first contact, to onsite implementation James always kept all staff involved informed and provided reassurance that disruption would be minimal (for me other than them being in the building nothing else was affected). Nick was great with adapting the systems to meet our individual needs and implementing all out auto attendant systems, diverts etc.
Would seriously recommend to all.

14 de agosto de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Gavin,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto James & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Lee flynn has even brilliant with all…

Lee flynn has even brilliant with all my needs, he was very patient with me and whenever iv had a question he's been fab even if it's a daft question

24 de novembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Maxine,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

I must say Rachael was amazing

I must say Rachael was amazing! She really did go over and beyond! Nothing was too much with all the questions I kept asking, she was very patient with me and gave me a cracking deal! Definitely recommend this company and 100% recommend Rachael!

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Dannii,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Rachael & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Fantastic company, highly recommend

Fantastic company who provided our business mobiles. Outstanding service, would highly recommend using this company.

Rachael goes above and beyond to ensure that customers receive a professional and outstanding service at all times.

27 de novembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Bryony,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Rachael & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Outstanding Service - Outstanding Support - Outstanding Aftercare

Accomplished Care Limited is a very newly formed company - Given that I find the world of IT to be an absolute minefield, I knew I was going to need help in choosing and installing our communication systems- Lee Flynn was amazingly patient with me. He was extremely knowledgeable and able to understand my needs (despite my own understanding being so limited!) Lee listened, answered every question (often more than once) and in fact, went above and beyond. He ensured that everything I needed was provided quickly and that systems were up and running efficiently with a level of support that was second to none. I really cannot commend PCG and especially Lee Flynn enough - I would definitely recommend PCG and will personally continue to use for all my communication needs! Thanks Lee

1 de setembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Rachael at pure communication always…

Rachael at pure communication always goes above and beyond for myself and my business! Lovely team and great service!

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Hollie,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Rachael & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Had a lovely lady called Rachael help…

Had a lovely lady called Rachael help sort out some mobile phones for my business. Great service, thank you.

30 de novembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Samantha,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Rachael & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Lee Flynn as…

Excellent service from Lee Flynn as always he goes above and beyond for us to get things done as quickly and smoothly as possible! Really recommended!!

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Andy,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Highiy recommend

Ben was really helpful and made the process of moving over to a new provider seamless.
Would highly recommend.

22 de setembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Aimi,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Ben & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

The PCG team are fantastic

The PCG team are fantastic to work with! Such a nice group

22 de setembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Izzie,

Thank you for taking the time to leave a review and great to have you on board. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

I have recently joined Pure…

I have recently joined Pure Communications Group and the service has been 10/10 all staff have been very helpful and our account manager Ben Carter has given us an excellent service and I would highly recommend this company to anyone. Great prices and brilliant customer service, faultless!!!

18 de setembro de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Katie,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Ben & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

They made the buying of phones for Sell My Group easy

They made the buying of phones for my company straightforward and pleasant from start to finish. I will be using them again for the renewal. Special thanks to Ben.

27 de julho de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Justin,

Hi Ben,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Ben & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Very impressed!!!

Lee was very helpful when looking at my telecom services, the plan he recommended was such good value for money, I would certainly recommend using this company!!!

19 de julho de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Mark,

Hi Ben,

Thank you for taking the time to leave a review and great to have you on board. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Avaliado com 5 de um total de 5 estrelas

Amazing!

Sorted my business mobile through Pure everyone was really helpful would highly recommend. Special mention to a man called Dave Naylor who was head of customer services. He was very helpful every time I called up was more than happy to help.

30 de junho de 2023
Avaliação não solicitada
logotipo da Pure Communication Group

Resposta da Pure Communication Group

Hi Kaylee,

Thank you for your kind words. I will be sure to pass this onto Dave. He is a credit to the PCG family & will be thrilled to get such positive feedback.

If you require anything, please feel free to reach out.

Thanks
The PCG Team.

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