Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy Your life without the extra cost of selling and upheaval of finding a new home. The... Ver mais
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Veja o que dizem as avaliações
The paperwork is straightforward and subject to some slight delays from the postal service but what always struck as very good was the efficiency and pleasantness of the staff on the phone. It alway... Ver mais
The process of the application, now submitted by a third party was slow at times However, overall it was hassle free and straightforward. The cost of third party advice was surprising considering the... Ver mais
Once again excellent response from Pure Retirement Ltd. They dealt with my request promptly and efficiently also with a good personal touch from their staff which is a pleasant change from talking to... Ver mais
Detalhes da empresa
Escrito pela empresa
Pure Retirement Ltd For Customers. Pure Retirement was founded on the belief that everyone deserves to enjoy their later years. Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve. Choosing to release money from your home is a big decision so we only accept applications from fully qualified equity release advisers, making sure that you receive full advice on all of your options. We follow the FCA specific financial services standards ensuring our products and services are aligned, giving you the confidence in your policy with Pure. Trustpilot is not a place for reviews with regards to equity release as a whole, but more a reflection on the service we provide as a business to our customers, that have sought to release equity from their homes as part of a guided decision-making process. We are not affiliated with advice given from your financial adviser, but simply we are the lenders for lifetime mortgages.
Informações de contato
3175 Century Way,, LS15 8ZB, Leeds, Reino Unido
- 0113 3660 599
- marketing@pureretirement.co.uk
- pureretirement.co.uk
4,7
Excelente
536 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful
Very helpful. Everything explained clearly. Fast result
6 de junho de 2026
Avaliação não solicitada
Excellent communication and very…
Excellent communication and very professional.
5 de junho de 2026
Avaliação não solicitada
Always helpful an always friendly an…
Always helpful an always friendly an always call when they say they will
5 de junho de 2026
Avaliação não solicitada
Matthew Philips snd Rebecca’s…
Matthew Philips snd Rebecca’s considerate and professional services
5 de junho de 2026
Avaliação não solicitada
Exorbitant interest
My Dad used this service to release £35,000, he’s sadly now passed away and I’m dealing with his estate. The amount due to repay now stands at an eye watering £120,000! The balance increases by approximately £700 per month. I urge anyone considering this service to look in to in throughly, the interest is exorbitant, license to print money.
5 de junho de 2026
Avaliação não solicitada
Resposta da Pure Retirement Ltd
Thank you for taking the time to leave a review, and we’re very sorry to hear about your loss. We appreciate this must be a difficult time, and that dealing with financial matters can add further stress.
We understand your concern regarding the loan balance. Lifetime mortgages are long-term products with no required monthly repayments, so interest accrues over time and compounds. This can lead to the balance increasing, particularly over a longer period.
At the outset, these features and their potential impact over time should be explained by a qualified financial adviser, along with whether the product is suitable for individual circumstances.
If you would like to discuss your dad’s account in more detail, please contact us at customerfeedback@pureretirement.co.uk, and we’ll do everything we can to help.
Excellent communication from start to…
Excellent communication from start to finish and the cash release only took a few days despite there being a bank Holiday weekend.
1 de junho de 2026
Avaliação não solicitada
Prompt Service
The process of borrowing more funds from my drawdown reserve was fully explained to me and the required amount was paid into my account within two weeks of my application.
29 de maio de 2026
Avaliação não solicitada
Drawdown fund request
The request I made for drawdown funds proceeded without a glitch. It did take a bit longer than I anticipated but in retrospect I feel the security was solid which I like. All round good job.
26 de maio de 2026
Avaliação não solicitada
Pure Retirement are experts.
Pure Retirement are experts in their field, the services they offer are excellent and their staff are extremely knowledgeable, professional and friendly without being pressuring. Highly recommended.
19 de maio de 2026
Avaliação não solicitada
Cash release
Always a pleasure to deal with Pure Retirement. The process of accessing funds from my cash release facility was as ever, smooth, swift and very efficient. Customer service is second to none
13 de maio de 2026
Avaliação não solicitada
Excellent service
Have used Pure Retirement twice now and both times had excellent service, very speedy & very professional
1 de maio de 2026
Avaliação não solicitada
Prompt answers to my questions and…
Prompt answers to my questions and equally prompt on dealing with my request
9 de abril de 2026
Avaliação não solicitada
Dealt with quickly and no fuss with a…
Dealt with quickly and no fuss with a positive outcome.
24 de abril de 2026
Avaliação não solicitada
I have used them before,they are…
I have used them before,they are friendly,this time it was all done over the phone,rang me on the day and the time they said,always asked for security questions to make sure they were talking to the right person,nothing was too much trouble,explain everything that was going on.and what forms you would receive in the post.
30 de abril de 2026
Avaliação não solicitada
fast and helpful
27 de abril de 2026
Avaliação não solicitada
Simple process
Simple process, executed without any problems.
27 de abril de 2026
Avaliação não solicitada
very good service and contact they…
very good service and contact they contacted me to clear up any small differences, and the transaction was quick and easy to perform They also ensured that i understood the implications of my actions giving e lots of tie to change my mind if i wished
25 de abril de 2026
Avaliação não solicitada
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