Pure Retirement Ltd Avaliações 

542
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy Your life without the extra cost of selling and upheaval of finding a new home. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Once again excellent response from Pure Retirement Ltd. They dealt with my request promptly and efficiently also with a good personal touch from their staff which is a pleasant change from talking to... Ver mais

Avaliado com 5 de um total de 5 estrelas

The paperwork is straightforward and subject to some slight delays from the postal service but what always struck as very good was the efficiency and pleasantness of the staff on the phone. It alway... Ver mais

Avaliado com 5 de um total de 5 estrelas

It's not always easy to choose the right company when you've made a large financial decision such as equity release. A year ago we decided upon Pure Retirement to assist in our arrangements. Sin... Ver mais

Detalhes da empresa

  1. Serviço financeiro não-bancário

Escrito pela empresa

Pure Retirement Ltd For Customers. Pure Retirement was founded on the belief that everyone deserves to enjoy their later years. Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve. Choosing to release money from your home is a big decision so we only accept applications from fully qualified equity release advisers, making sure that you receive full advice on all of your options. We follow the FCA specific financial services standards ensuring our products and services are aligned, giving you the confidence in your policy with Pure. Trustpilot is not a place for reviews with regards to equity release as a whole, but more a reflection on the service we provide as a business to our customers, that have sought to release equity from their homes as part of a guided decision-making process. We are not affiliated with advice given from your financial adviser, but simply we are the lenders for lifetime mortgages.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

542 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(542)

152 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Peace of mind in old age…

I am one of those elderly people assetvrich and cash poor. That is, I own my own house but my income is low Thanks to Pure Retirement I am living a comfortable retirement due to Equity release. Pure retirement have guided me through every step from my initial borrowing to fund a roof replacement. I borrowed more than required and left some for future needs I took a second tranche to replace a garden fence and have just taken the last amount to replace my dangerous patio. If I need further money in the future I will very happily use Pure Retirement again.

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly

Extremely friendly helpful people felt totally ease for what I was being told and thoroughly understood cannot fall their service in anyway

1 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simple and easy to apply

Simple and easy to apply, information was dealt with speedily to a satisfactory conclusion.
Very good communication and informative instruction.

21 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our experience with Pure Retirement

From our first enquiry about equity release to the payment being made into our bank account we were hand held throughout the process. All our questions answered and first rate advice given. We felt that nothing was missed out. It was great and we fully recommend Pure Retirement Ltd.

30 de maio de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

For a further advance it took far too…

For a further advance it took far too long, in excess of five weeks.

The insistence on ‘taking you through security’ at the outset of every single phone call, requiring a full recitation of all names address and postcode is wearing. In any event it is far from ‘secure’ as any half decent fraudster would make it their business to acquire this basic information at an early stage. To achieve actual security why not use a password, pet’s name etc which would only be known to AgeUK and the client.

24 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pure Retirement make it easy to say…

Pure Retirement make it easy to say YES. The whole procedure, including David le Haye of Resposible Life was trouble free, professional and friendly throughout the process.
We will certainly use them again if we need a further advance.

23 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pure are highly recommend by us

Pure are highly recommend by us. From our first dealing with them four years ago and our recent top up, they are thorough and explain every part of the application clearly and in depth.

21 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a total scamm of old…

This company is a total scamm of old peaple. My mother borrowed 44k from them on the equity from her house..they don't mention about the compound interest rate they sneak on .absulut sharks over 96k in interest.they have basically taken my mother house 🏠 6.4 interest rate is a scamm don't let you parents fall into there trap there advisers are all in on it .I'd like to know what percentage the advisers cream of for them self Sharks in the sea have more compassion. The law should stop these scammers from robbing old folk it's horrible what they can do with a pen

10 de maio de 2025
Avaliação não solicitada
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Resposta da Pure Retirement Ltd

Hi Mark,

All of our customers receive independent financial advice from a qualified adviser prior to an application for lending being submitted with us. As we’re a lender and have had no part in the advice your mother received, we’re unable to offer comment on the guidance from her financial adviser. Any concerns with the quality of advice she received are best raised with the adviser directly.

As with all borrowing interest will be charged, and as a lifetime mortgage is a long-term financial product with no mandatory repayments it’s common for the balance to increase over time if the borrower chooses to not make any optional repayments over the loan term. The products, and the sector as a whole, are regulated by the Financial Conduct Authority, and it’s a legal requirement to provide details of the interest rates, advice fees, and commission received by the adviser. This information will have been provided prior to application and also detailed within the lifetime mortgage offer, in which your mother will have agreed to and signed.

However, if you have any specific questions you can get in touch via feedback@pureretirement.co.uk

Many thanks,
The Pure Retirement team

Avaliado com 5 de um total de 5 estrelas

Smooth process

Smooth, hassle-free process. We recommend Pure Retirement which has enabled us to take control of our later life needs and associated finances.

25 de março de 2025
Avaliação não solicitada

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