Great product range. I use the electrolytes to support on and off ice training and have noticed it helps me to feel more hydrated at the end of training sessions. I feel my muscle recovery is quicke... Ver mais
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Veja o que dizem as avaliações
I have been using puresport energy gels and electrolytes for the last 18 weeks as part of my Berlin marathon training. I have tried many gels over the past few years and would say that the purespo... Ver mais
A empresa respondeu
Amazing customer service! I have order a few pairs from Puresport but had a slight issue with the most recent pair around colour bleeding. I had contacted customer service and despite the order being... Ver mais
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Honestly this company is absolutely flawless they have the a customer service second to none! I can’t even explain how helpful they are and I hope Kate see this because she’s the main reason I’m writi... Ver mais
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4,7
Excelente
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The best !
Puresport use the highest quality of products which you can definitely tell as I’ve never had a problem with any of their products. They also put users first and have excellent customer service. The magnesium tablets are excellent, I’ve seen a huge improvement in my sleep since using them for only one month.
25 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Jack,
Thank you for taking the time to share such thoughtful feedback.
We are delighted to hear that you have had a consistently positive experience with our products and customer service. It is especially great to know that the magnesium tablets have made a noticeable difference to your sleep in such a short time.
Putting our customers first is always a priority, so your comments really mean a lot to the team.
For the Long Run,
Team Puresport
Great company! Would highly recommend
Great company. Products are excellent and customer service is first class.
23 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Barry,
Thank you for your kind review.
We are really pleased to hear that you think so highly of both our products and customer service. Providing a first class experience is always our goal.
For the Long Run,
Team Puresport
Jessica in particular was very good at…
Jessica in particular was very good at getting back to me so quickly and resolving my issue with my order
Great service !
23 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Dave,
Thank you for your kind feedback.
We are really pleased to hear that Jessica was able to assist you quickly and resolve your order issue. She will be very happy to know her support made a positive difference.
For the Long Run,
Team Puresport
Great customer service
Great customer service. Slight mix up with my order (wrong colour socks sent) and replacement immediately sent. No hassle.
23 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Georgia,
Thank you for your kind review.
We are sorry again for the mix up with your order, but we are really pleased to hear that the issue was resolved quickly and without any hassle. Providing a smooth and efficient experience is always our aim.
For the Long Run,
Team Puresport
Puresport has consistently provided...
Puresport has consistently provided superb products and services in the near 2 years I have been a subscriber in the US. The brand, science, and commitment to health in sport are genuine and deserving. Above all, the customer support is like speaking with a friend, accommodating and always ready to offer help. Only love for the brand and its people.
21 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Daniel,
Thank you so much for taking the time to share this. It truly means a lot to the whole team.
We’re really grateful for your support over the past 2 years, especially all the way from the US. Hearing that you value both the products and the customer experience in this way is exactly what we strive for every day.
We’ll keep working hard to deliver on the science, quality, and care you’ve come to expect from us, and it’s always a pleasure to have you as part of the Puresport community.
Thanks again for your kind words and continued support.
For the Long Run,
Team Puresport
Great customer support
16 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Dan,
Thanks so much for taking the time to leave your feedback.
We’re known for great customer support, and the team is always here for you whenever you need them.
For the Long Run,
Team Puresport
Subscription
I have subscription for the energy gels which as long distance runner are absolutely amazing. They taste good, feel easy on my stomach as in the past I have struggled with certain ones.
Every month they are always on time, and as an added bonus they throw in subscription rewards which I think is a lovely gesture.
I have recommended them to my friends due to them being so consistent.
I have also bought some of their socks and a 250ml water flask which also exceeds expectations. Thank you for an all round lovely experience consistently.
16 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Conno,
Thank you for such a thoughtful and detailed review.
We are delighted to hear that the energy gels are working so well for you, especially during your long distance runs, and that they are easy on your stomach. It is also great to know that your subscription has been consistent and that you are enjoying the added rewards.
We really appreciate you recommending us to your friends, that means a lot. It is fantastic to hear that our socks and water flask have also met your expectations.
Thank you for your continued support, and if there is ever anything we can help with, please feel free to reach out.
For the Long Run,
Team Puresport
Such a great company
Such a great company with great customer service. I would really recommend the gels for long runs!
13 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Asia,
Thank you for your kind words and recommendation.
We are really pleased to hear that you have had a great experience with our customer service and that you are enjoying the gels on your long runs. It means a lot to know our products are supporting your training.
If there is anything else we can help with, please feel free to reach out.
Thanks again for your support.
For the Long Run,
Team Puresport
Purchased a pair of orange performance…
Purchased a pair of orange performance running socks. Looked amazing initially, however, after a few washes the colour had completely faded and a little further down the lines they had huge holes in. Really awful quality. Also, the negative review I left on their website was never published. (Sure I'm not the only one there. Not to mention the suspicious plethora of 5 star reviews left on here by users with 1 review to their name.)
13 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Jason,
Thanks for taking the time to share your feedback.
Our socks are worn and trusted by thousands of customers, and we receive very few reports. That said, we always take product feedback seriously and are happy to look into this further if you contact us at contact@puresport.co
.
Just to clarify, all reviews on our website are moderated in line with our review guidelines before being published. This is simply to ensure feedback is genuine and relevant, and to protect against misuse.
For the Long Run,
Team Puresport
The only electrolytes worth drinking…
The only electrolytes worth drinking and a super helpful customer service team. They helped me divert a parcel when I was staying elsewhere which meant I didn't run out as I really can't live without them!
7 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Sarah,
Thank you so much for sharing your experience!
We’re really glad the team could help get your parcel sorted in time and keep you stocked up. That’s exactly what we aim for, and it means a lot to know the electrolytes have become a must-have for you!
For the Long Run,
Team Puresport
Give her a pay rise
I had an enquiry regarding my subscription order as it has been a bit over a week since I placed it. Immediately got a response email from Jessica who easily explained the reason for the delay and was kind enough a free pair of socks to compensate for the inconvenience. She made my day for sure!
8 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Deano,
Thank you for taking the time to share your experience.
We are really pleased to hear that Jessica was able to assist you promptly and provide a clear explanation regarding your order. It is great to know she could turn the situation around and make your day.
We truly appreciate your patience and are glad you felt well looked after.
For the Long Run,
Team Puresport
Thank you to Pam for your quick action…
Thank you to Pam for your quick action and resolution. Excellent customer service and quality products. Very efficient delivery too.
30 de março de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Sophie,
Thank you for your kind review.
We are really pleased to hear that you had a great experience with our customer service and that everything was resolved quickly. Pam will be especially happy to hear your feedback. It is also great to know that you are enjoying the products and found the delivery efficient.
For the Long Run,
Team Puresport
I needed to cancel my subscription as I…
I needed to cancel my subscription as I still had some left, the customer servce was speedy to help me. The prodct it's self is really great, flavours are all delicious and will def go bck when I need more. I would reccomend! Only flaw is that I wish they gave you a heads up that they were about to charge you for your subscriptin and give you the options to pause, skip etc liek more other subscriptions do.
7 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Jo,
We are really glad to hear that you found our customer service helpful and that you have been enjoying the products and flavours. It means a lot to know you would recommend us and plan to come back in the future.
We also appreciate your feedback regarding subscription reminders. This is a great suggestion and something we will share with the team as we are always looking for ways to improve the experience.
For the Long Run,
Team Puresport
Excellent customer service and great…
Excellent customer service and great products!
6 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi SM,
Thank you for your kind review.
We are really pleased to hear that you are enjoying the products and had a great experience with our customer service. That combination is exactly what we strive for.
For the Long Run,
Team Puresport
Super brand
Super brand! Clean ingredients and really effective! I also love that they reward your loyalty with stuff like discounts and free water bottles. Amazing!
5 de abril de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Hans,
Thank you so much for your amazing review.
We are delighted to hear that you are enjoying the products and that the clean ingredients and effectiveness have stood out to you. It is also great to know that you are making the most of our loyalty rewards, we love being able to give something back to our customers.
For the Long Run,
Team Puresport
Worth the money
Worth the money
Amazing taste
Improved energy levels
Smooth texture
Highly recommend
29 de março de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Jai,
Thanks so much for the feedback! Love hearing that our products are hitting the mark with taste, texture, and that energy boost. Really appreciate you recommending us. It’s great to have you in the Puresport community!
For the Long Run,
Team Puresport
I had an issue with a pair of socks
I had an issue with a pair of socks. I emailed my concern. A replacement pair was sent out to me within a few short minutes. Excellent service.
31 de março de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Lyn,
Thank you for taking the time to leave such a great review.
We are very glad to hear that your concern was resolved quickly and that your replacement socks were sent out without delay. We always aim to provide efficient and hassle free support, so it is great to know we met your expectations.
For the Long Run,
Team Puresport
Resposta da Puresport
Hi Joseph,
Thank you for your kind feedback.
We are really pleased to hear that you found our service quick and helpful. That is exactly the experience we aim to provide for every customer.
For the Long Run,
Team Puresport
Amazing customer service
Amazing customer service. Quick to help and resolve issues. Pam knowledgable and friendly.
30 de março de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Laura,
Thank you for your wonderful feedback.
We are so pleased to hear that you had a great experience with our customer service and that your issue was resolved quickly. It is especially lovely to hear your kind words about Pam, she will be very happy to know she made a positive impression.
For the Long Run,
Team Puresport
Absolutely brilliant customer service…
Absolutely brilliant customer service had a slight issue on a delivery but very swiftly resolved. Can’t recommend enough.
26 de março de 2026
Avaliação não solicitada
Resposta da Puresport
Hi Craig,
Thank you so much for the kind words!
We’re really glad we could get that delivery issue sorted quickly for you. That’s exactly what we aim for. It means a lot to hear you’d recommend us!
If you ever need anything else, we’re always here to help.
For the Long Run,
Team Puresport
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