Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Ver mais
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Veja o que dizem as avaliações
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Ver mais
A empresa respondeu
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Ver mais
Excellent choice of clothes; actually too much as it takes ages to go through it all, but the filters help to narrow it all down. I ordered about 5 items, some of which I kept, some I had to send b... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- Loja de Moda Infantil
- Fornecedor de Roupas
- Loja de Vestidos
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.
Informações de contato
38A Holmethorpe Avenue, RH1 2NL, Redhill, Reino Unido
- 01737668374
- info@qbodirect.com
- qualitybrandsoutlet.com
4,7
Excelente
1 mil avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very Satisfied
Order arrived in excellent condition in good time. The prices were extremely good. The dresses I ordered were as described and a very good fit. I would certainly order from Quality Brands Outlet again.
5 de agosto de 2024
Resposta da Quality Brands Outlet
Dear Gabrielle,
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Incorrect item was sent item received…
Incorrect item was sent item received was completely different to the item ordered
5 de agosto de 2024
Resposta da Quality Brands Outlet
Dear Linda,
We are very sorry to learn you have received the incorrect item. This is not the standard of our services.
Our packing and dispatching system is very manual and despite our attention to detail and super care while doing this process, as we are humans, occasionally we can make mistakes. We are very sorry about that.
We always encourage customers to get in touch with us before leaving feedback, as we can put things right once we acknowledge the problem.
We have sent you an email, please get in touch with our customer service team to make sure we put things right.
Looking forward to hearing from you.
Kind Regards,
QBO Team
Resposta da Quality Brands Outlet
Dear Harriet,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
We look forward to serving you again.
Warm Wishes,
QBO Team
Great Company
I have purchased from Quality Brands Outlet a number of times, there is always a large and varied amount of discounted clothing, simple to use website and easy ordering process. Dispatch and delivery is quick.
2 de agosto de 2024
Resposta da Quality Brands Outlet
Dear Lauren
Thank you for your kind feedback. It means a lot to us to hear it.
We love having you as our loyal customer.
Thank you for your constant trust.
We can't wait to serve you again.
Kind Regards,
QBO Team
Resposta da Quality Brands Outlet
Dear Alison
Thank you so much for your lovely feedback.
We look forward to serving you again.
Best wishes
QBO Team
Resposta da Quality Brands Outlet
Dear Susan,
Many thanks for your 5-star feedback and kind words.
We are delighted to learn that you had a good experience shopping with us and that de delivery of your parcel was prompt.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.
Very pleased with my purchase juicy…
Very pleased with my purchase juicy couture crop girls jog suit age 9-10 , good quality, great price and fast delivery, will shop again!
30 de julho de 2024
Resposta da Quality Brands Outlet
Dear Shaz,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
We look forward to serving you again.
Warm Wishes,
QBO Team
A happy first experience.
I’ve never used this company before but I’m glad I did.
Easy ordering, fast delivery and the jeans I ordered fit perfectly and are great quality. I’m very happy with the price and will use this company again.
22 de julho de 2024
Resposta da Quality Brands Outlet
Dear Angela,
Thank you so much for your 5-star review.
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Excellent value
Excellent value. Free postage. Quick service and great Sea Salt clothes at good prices.
26 de julho de 2024
Resposta da Quality Brands Outlet
Dear Pam
Many thanks for your feedback. It means a lot to us.
we are very happy to hear that you had a great experience shopping with us and that you love your purchase.
We look forward to serving you again.
Enjoy your new garment.
Warm wishes,
QBO Team
Bargain clothes
Bargain clothes, especially with extra discounts. Quick speedy arrival so was able to wear my new Seasalt top & gift Seasalt dresses very quickly. Many thanks!
26 de julho de 2024
Resposta da Quality Brands Outlet
Dear Joy,
Many thanks for your lovely feedback and for your 5-star review.
We are so pleased to learn that you had a great experience shopping with us
Enjoy your new garment.
We look forward to serving you again.
Warm Wishes,
QBO Team
Resposta da Quality Brands Outlet
Dear Carol
Many thanks for your 5-star feedback and kind words.
We are delighted to learn that you had a good experience shopping with us and that the delivery of your parcel was prompt.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.
Never got a refund!
The chinos I recieved were small although usually I buy sizes 12.I sent the parcel back and had to pay for signed delivery 5 pounds.I never got a refund!Won't use this company again!
15 de julho de 2024
Resposta da Quality Brands Outlet
Dear Natalya,
We're sorry to read your review. We always refund returns when received so are concerned that you have returned something and the item has been lost in transit. Have you checked the tracking of the item you posted to see if it's been delivered? If not, then we would recommend contacting the courier and report it as lost and look to claim compensation from them.
Checking our messages, you haven't contacted us before now, therefore it would always be advisable to contact us so we can help.
Our contact email address is info@qbodirect.com
Please do get in touch and we will be able to help.
best wishes
Customer Service
Quality Brands Outlet
Resposta da Quality Brands Outlet
Dear Jackie
We are so pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Happy they had my size & great outlet…
Happy they had my size & great outlet price. Arrived quickly. Will definitely use again!
22 de julho de 2024
Resposta da Quality Brands Outlet
Dear Patricia
Many thanks for your feedback. It means a lot to us.
We are so pleased that you found at QBO what you were searching for.
Enjoy your new garment.
Warm wishes,
QBO Team
Have bought 3 pairs of marks & Spencer…
Have bought 3 pairs of marks & Spencer cropped jeans so far, they fit like a glove and are superb quality. Very quick delivery would buy from this company again. Above and beyond customer service.
15 de julho de 2024
Resposta da Quality Brands Outlet
Dear Christine,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
We are so please to learn that you found good products in our store and that the deliverywas very quick.
Enjoy your garments.
We look forward to serving you again.
Warm Wishes,
QBO Team
Great value,great service.So pleased I found this site
So pleased I found this site. Fast delivery and great quality clothes and the best thing is the prices. What more can you want. First stop for any item I,m after.
27 de julho de 2024
Avaliação não solicitada
Resposta da Quality Brands Outlet
Dear Dee,
Many thanks for your lovely feedback and for your 5-star review.
We are very pleased that you found us, and that we met your expectations.
It means a lot to us.
We look forward to serving you again.
Warm Wishes,
QBO Team
Resposta da Quality Brands Outlet
Dear Pauline
Many thanks for your 5-star feedback and kind words.
We are delighted to learn that you had a good experience shopping with us and that de delivery of your parcel was prompt.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.
Speedy delivery
Speedy delivery, top quality clothing for a fraction of the original price. What more could you want 🙂 x
19 de julho de 2024
Resposta da Quality Brands Outlet
Dear Geraldine
Is great to see that we accomplished our mission of providing you with a great experience.
Enjoy your purchase.
We can't wait to serve you again.
Kind Regards,
QBO Team
They confirmed my order immediately it…
They confirmed my order immediately it arrived when they said it would,a beautiful blouse really good value for money I will definitely use them again.
17 de julho de 2024
Resposta da Quality Brands Outlet
Dear Lynda
Thank you for your kind feedback. It means a lot to us to hear it.
We can't wait to serve you again.
Kind Regards,
QBO Team
Speedy delivery
15 de julho de 2024
Resposta da Quality Brands Outlet
Dear Customer,
Many thanks for your feedback.
We are pleased to hear that the delivery of your parcel was prompt.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.
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