It was all straightforward & fairly easy to set up. Only one slight negative...I couldn't find the excess fro windscreen & similar repairs/replacement. Overall I would recommend RAC for car insurance... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... Ver mais
A empresa respondeu
All contracts for insurance/broadband/mobile etc are always excellent at point of accepting the terms. Rac provided excellent renewal price and cover. That is basically done by a computer. The reviews... Ver mais
A empresa respondeu
Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Informações de contato
Reino Unido
- rac.co.uk/insurance
4,4
Excelente
20 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Price has gone up and i have not…
Price has gone up and i have not claimed anything for the last few years. Why?
11 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Fantastic service
Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.
16 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Great value and assistance
10 de setembro de 2026
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Excellent Experience.
The website was full of information and easy to use. I was able to fine-tune the quote to get exactly the insurance I needed. The price was very competitive when compared with other providers.
21 de agosto de 2026
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Not easy to actually talk to anyone…
Not easy to actually talk to anyone when you need to
9 de maio de 2026
Resposta da RAC Car Insurance
Hi Caroline,
Thanks for reaching out to us. We’re really sorry to hear that you had trouble getting through to speak with someone. We know how frustrating that can be when you just need quick help.
We're always looking for ways to make reaching us easier, and we will be in touch with you to see how we can help. Thanks again for letting us know about your experience.
Many thanks,
Kirsty
the rac once again did a no fuss mobile service
the rac once again did a no fuss mobile service of my vehicle with good communication and mechanic on time
5 de outubro de 2025
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
all completed super quick and easy
all completed super quick and easy, no fuss, website easy to navigate
cheaper by quite a bit as well
6 de setembro de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Excellent all round
5 de junho de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Easy to renew online
Easy to renew online, used 15% discount offered. Always disappointed that price has increased despite not having to use the service.
15 de setembro de 2026
EXCELLENT SERVICE AND OPERATOR WENT OUT…
EXCELLENT SERVICE AND OPERATOR WENT OUT HIS WAY TO HELP ME RENEW MY POLICY AT A COST EFFECTIVE PRICE
15 de setembro de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Will Never Use Rac Again
It is only when you need to claim you find out how good your insurance company is.
No fault car accident, all the rac did was handover to solicitors, that interrotgated me. Car was eventually written off, every step of the way was a struggle. 10 months later, summoned to court as a witness over costs of the hire car. Not the level of customer care i expected when trusting the name Rac
18 de setembro de 2026
Avaliação não solicitada
Resposta da RAC Car Insurance
Hi,
Thank you for sharing your feedback. We are really sorry to hear about your experience following your accident. Dealing with an ongoing struggle and a court summons is definitely not the service you expected from us.
We want to make things right and review your case properly. So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Tahara
RAC Renewal
My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but they did and I asked them to review the renewal amount. I spent time with one of their staff looking through the insurance quote and searching for a better deal.
A better deal was found and i was glad to renew. I do like to remain loyal to a provider, they represent good value for money and the staff invested time with me to get me an excellent deal.
28 de agosto de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Been with the RAC for Three years
Been with the RAC for Three years, it's a good insurance only if rescue package it's included as it comes extremely cheap. Otherwise prices are extremely cheaper everywhere else
21 de setembro de 2025
Resposta da RAC Car Insurance
Hi Walter,
Thank you for taking the time to share your feedback with us.
We appreciate you letting us know about your experience over the past three years, and we understand your thoughts regarding our pricing structure and how the breakdown cover adds value to your overall policy.
Leanne
Positive user experience
15 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Info and instructions were unclear
Info and instructions were unclear. Effects of and implications of taking next step were not explained. And the site layout did not clearly lead to the next step
15 de setembro de 2026
Resposta da RAC Car Insurance
Hi Timothy,
Thank you for taking the time to leave us your feedback.
We are sorry to hear that navigating our website felt confusing and that the details around your next steps were not made clearer.
If you need any further support from us, please do get in touch and we will be happy to assist.
Leanne
Very good and the price is very good
11 de junho de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
Hi Lawrence,
We're really sorry to hear this and truly regret that we've let you down. We completely understand your frustration at losing trust in us after having issues with both your breakdown cover and insurance policies.
This isn't the experience we want for our customers, and we will be in touch with you to see how we can help make things right.
Leanne
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