Have been with the RAC for a few years now and always find them competitive & VFM. Their website is easy to navigate and the "my RAC" gives great information, handy tips and opportunities to save & m... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Service is Excellent Recently (April) had to call RAC out to my car, service was excellent. Decided to try an... Ver mais
A empresa respondeu
I was pleased (this time) that my car insurance was renewed automatically. I have been hospitalised for two months after surviving a tragedy which took the life of my partner Theresa Wheelhouse, we ma... Ver mais
A empresa respondeu
My car insurance had gone up so went to look around for a different provider. The RAC was a really good price, offering more options as standard than some other insurers. I haven’t had any issues with... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Informações de contato
Reino Unido
- rac.co.uk/insurance
4,4
Excelente
18 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff were easy to communicate…
The staff were easy to communicate with, the product however is expensive
18 de julho de 2026
Resposta da RAC Car Insurance
Hi GB,
Thank you for taking the time to leave us a review. I am sorry to hear you are unhappy with the price we could offer to cover your vehicle, we try our best to be competitive within the market. I am pleased to hear you found our team easy to communicate with.
Thanks, Rachael - RAC Car Insurance
I have been with The RAC a number of…
I have been with The RAC a number of years and their price renewal has been moderate and I have been given Free Legal Care plus free of charge and hope my next renewal will see be the same service.
29 de julho de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
I was accused of failing to provide…
I was accused of failing to provide correct information .I came to RAC via "Go Compare" . They provided the information for which I was quoted . I was unable to get this across to the AI voice and my insurance was cancelled with no redress !
5 de julho de 2026
Resposta da RAC Car Insurance
Hi Barry,
Thank you for getting in touch.
We’re sorry to hear about your experience and the difficulties you had trying to explain the situation. We will review your concerns and be in touch with you shortly to discuss this further.
Tahara
This happens every year
This happens every year, I took out RAC recovery aa couple of weeks before I renewed my insurance. Every year I get an offer free or cheap recover but I have to cancel my RAC recovery after 40+ years to start a new RAC recovery to take advantage.
3 de agosto de 2026
Resposta da RAC Car Insurance
Hi,
Thank you for taking the time to leave us a review. I am sorry you are unhappy with the terms and conditions of our free RAC breakdown promotion. It is optional so if you would rather keep your existing RAC breakdown in place this is something you can do.
I will send you an email, if you have any further questions about the promotion or any other questions, you can reply to the email and we will be happy to help.
Thanks, Rachael - RAC Car Insurance
very straight forward
29 de julho de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
I found quotes quite confusing and not…
I found quotes quite confusing and not easy to understand. After taking out insurance, I then received emails quoting the same cover at lower prices ?
30 de julho de 2026
Resposta da RAC Car Insurance
Hi David,
Thank you for taking the time to leave your feedback.
We're sorry the quotes were confusing. The emails you received show the core policy price and do not include the Plus Cover options added to your policy, which is why the prices differ.
If you have any questions or need any further support, please reach out to the team, who will be happy to help.
Tahara
quick and easy
3 de agosto de 2026
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Quick easy service only took 20 minutes…
Quick easy service only took 20 minutes and I was fully insured for a great price
3 de agosto de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Website easy to use
Website easy to use but if you leave during the process I couldn't return to the quote being worked on so had to start again
4 de agosto de 2026
Quick and good service.
3 de agosto de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Straight forward easy to use website
Straight forward easy to use website, with clear instruction.
Thank you
30 de julho de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
The experience was hassle free and easy
29 de julho de 2026
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Someone at the sales end spoke so I…
Someone at the sales end spoke so I understood him.
29 de julho de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
I'll never trust RAC insurance again
I'll never trust RAC insurance again - hidden terms and conditions meant glass breakage isn't always covered by glass cover. I've lost all confidence in this bunch of crooks (and I have 2 cars insured and 20+ years breakdown coverage)
13 de julho de 2026
Resposta da RAC Car Insurance
Hi Alex,
Thank you for taking the time to leave your review.
We're sorry to hear about your experience and understand your frustration. We appreciate your feedback, and a member of our team will be in touch with you to discuss your concerns.
Tahara
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
increase was resonable?
3 de agosto de 2026
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Friendly and professional staff
17 de junho de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
All worked efficiently for the sign up…
All worked efficiently for the sign up and good pricing
3 de agosto de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.