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RAC Car Insurance Avaliações 

18.368
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequ... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic company, easy to deal with and made taking out new insurance and breakdown cover so simple and clean. The only experience I have had with a car insurance company where I feel they are truly... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recom... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor de seguros
  2. Seguradora de Automóvel
  3. Corretora de seguros

Escrito pela empresa

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

18 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(18.368)

11.526 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

l found it easy to renew my insurance…

l found it easy to renew my insurance using this companey

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 4 de um total de 5 estrelas

User experience

5 de agosto de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 4 de um total de 5 estrelas

Straightforward,easy and reasonable

Pretty easy and straightforward to renew my car insurance, it’s reasonable price for my annual insurance premiums

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

Ease of renewing

Ease of renewing, and helpfulness of staff

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 4 de um total de 5 estrelas

Price

Price. Ease of arranging insurance

3 de agosto de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

I was happy with the whole experience

I was happy with the whole experience. Nobody pressurised me to go ahead and renew my insurance.

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

No Nonsense

No Nonsense, Great Price.

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

Received competitive quote

Received competitive quote - renewed via website - very easy.

18 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

Easy app to use

Easy app to use. Trusted British company.

30 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Avaliado com 1 de um total de 5 estrelas

Avoid if you don’t want add ons

You can’t speak to anyone, just chat. The RAC app doesn’t work with RAC Insurance. Too many add ons. Aviva who I was with last year which included RAC Breakdowns were brilliant and you could talk to a human. Not impressed !!!

7 de agosto de 2026
Avaliação não solicitada
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Hi Rico,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. We understand how important it is to be able to access support when you need it, and we appreciate your comments regarding communication options and your experience with the app and additional products.

We’d like the opportunity to look into your concerns further and provide any assistance we can. Please email your policy details to socialresponders@bglgroup.co.uk and our team will be happy to review this for you.

Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

Many thanks,
Kirsty

Avaliado com 1 de um total de 5 estrelas

Increased premium by £80 without any…

Increased premium by £80 without any claim or change of circumstances ie no points or convictions or where car is stored?

30 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Hi Paul,


Thank you for sharing your feedback. We understand your concerns regarding the increase in your premium, especially when there have been no changes to your circumstances or claims. Premiums can be affected by a range of factors, including changes in the wider insurance market and the cost of providing cover.

We appreciate you taking the time to share your experience, and we will take your comments on board as we continue to review and improve our service.


Many thanks,
Kirsty

Avaliado com 3 de um total de 5 estrelas

You offered me free breakdown insurance…

You offered me free breakdown insurance if i renewed, but as i allready have it , you should be giving me a refund instead of trying to SELL me another one

5 de agosto de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Hi Nigel,

Thank you for taking the time to leave your feedback.

We're sorry to hear that you were unable to benefit from the breakdown cover offer. We aim to provide the most competitive quotes available to us for your car insurance and ensure all available options are presented clearly.

The free breakdown cover offer is not provided by us directly and has no bearing over the quote we provided for your renewal; it is an offer from the RAC breakdown membership team for customers who do not already hold their breakdown cover. We appreciate that this may not have been beneficial in your circumstances, and we're sorry for any disappointment caused.

Thank you for sharing your feedback.

Vicky

Avaliado com 5 de um total de 5 estrelas

easy to do on line !

30 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 1 de um total de 5 estrelas

Sorry but my daughter bought my…

Sorry but my daughter bought my insurance online. She doesn't live with me.

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Hi,


Thank you for your review and feedback. We completely understand, and we hope the online process went smoothly with your daughter's help. We'll be in touch to see if there's anything you need assistance with or if you have any questions about your policy. Our team is always happy to help if there's anything you need.


Many thanks,
Kirsty

Avaliado com 5 de um total de 5 estrelas

Met all my requirement’s

Met all my requirement’s

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

booking experience

its very easy to do and a reasonable price

31 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

Good and clear.

30 de julho de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Avaliado com 5 de um total de 5 estrelas

Brilliant cover

Bought through Compare the Market, very competitive price, very easy to use website for RAC, would recommend to family and friends

5 de agosto de 2026
logotipo da RAC Car Insurance

Resposta da RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

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