Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Ver mais
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Veja o que dizem as avaliações
Eric was most helpful in assisting with my questions today. The wait time on the phone wasn’t too long, and once we connected, I was able to accomplish everything I needed. One suggestion I would... Ver mais
Dylanni was a fantastic representative who helped rectify an issue with my account, as well as setting up a new account belonging to my son. I had gotten some conflicting information which affected t... Ver mais
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informações de contato
New York, Estados Unidos
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Great Customer Service
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was quick and decisive which is always a good trait for a business handling your money. Great job clearing this up so quickly.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're glad we could quickly resolve the bonus crediting issue for you. We appreciate your understanding and are committed to handling your finances with efficiency and care. Thank you for your positive feedback!
Very professional and knowledgeable.
Very professional and knowledgeable.
Highest quality service provided!
14 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you for sharing your kind words.
I made a transfer mistake but support…
I made a transfer mistake but support help me quickly and efficiently. Great job!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're glad our team could assist you quickly and efficiently with your transfer. Thank you for your kind words!
Ease of use of the website
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're glad to hear you found our website easy to use. We appreciate your feedback.
Great experience
She was friendly and professional, and helped me resolve everything I called about. Thanks!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad to hear our team member was friendly and professional, helping you resolve everything. Thank you for your kind words!
Nate was a Great Help
Nate was a Great Help. Thank You -- Peter
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so glad to hear Nate provided great assistance. We appreciate your kind words!
Jack O'C was knowledgeable
Jack O'C was knowledgeable, patient and very helpful.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so pleased to hear that you had such a positive experience with Jack. Thank you for sharing your kind feedback!
The agent who helped me was very…
The agent who helped me was very professional and helped and guided me with patience.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so pleased to hear that our team was professional and patiently guided you. We appreciate you sharing your positive experience!
Your great employee Raven did a…
Your great employee Raven did a fantastic job of helping me recover my information needed for a temporary suspension put on my RAISIN account by my own bank not releasing my funds until twelve days after they deposited my check.
Raven was calm, patient, and very pleasant to me during this stressful period and I appreciated her kindness and professionalism.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are happy to hear that Rayvnn provided such excellent support during a challenging time. It is wonderful to know their calm and professional approach helped you. We appreciate you sharing your positive experience with us.
Customer service rep had the answer to…
Customer service rep had the answer to my question immediately and was very professional. It was an informational and quick interaction.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so pleased to hear that your interaction with our customer service team was both informative and efficient. We appreciate you sharing your positive feedback!
Tylan was Awesome
Tylan was Awesome! He was thoroughly knowledgable, polite and worked through my issue in a positive manner!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're thrilled to hear that Tylan was knowledgeable and helpful in resolving your issue. Thank you for sharing your positive experience!
First time help
Jack took my call this morning and was very helpful. I was a little nervous about my first time transaction. Jack listened to my questions and concerns then answered them to my satisfaction. Well done Jack, I appreciate you and your professionalism.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so happy to hear that Jack provided such a positive experience for your first transaction. We always aim to ensure our customers feel comfortable and well-informed. Thank you for sharing your kind words!
I just was assisted by Corbin
I just was assisted by Corbin, What a delight he was. He helped me tremendously. Thank you.
Gail
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so happy to hear that Corbin provided such tremendous assistance. We appreciate you sharing your positive experience with us!
Routing number change
As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a computers
Jack explained the reasoning and was very patient as he walked me through the steps that the bank requires.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate your feedback regarding our routing number change process. We understand that navigating digital procedures can be challenging for some of our account holders, and we are always looking for ways to simplify our services. We are glad that Jack was able to assist you patiently. Your insights help us improve our customer experience.
Easy & fast communication to change our…
Easy & fast communication to change our home address
5 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad to hear that changing your home address was an easy and fast process for you. Thank you for sharing your positive experience!
My experience x 3 conversations, maybe 4
Thought I already responded but will do, again..
Professional
Patient
Informative
Attentive
Do not remember the different dates so just slotted in July not sure of days
31 de julho de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so happy to hear your positive feedback! We truly appreciate you taking the time to share your experience with us, highlighting our team's professionalism and attentiveness.
Great customer support—clear…
Great customer support—clear information, friendly and knowledgeable.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're glad to hear our team provided clear, friendly, and knowledgeable support. We appreciate your kind words!
Customer service was really responsive…
Customer service was really responsive and took care of my inquiry in a timely fashion.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad to hear that our customer service team was able to assist you promptly and efficiently with your inquiry! It's wonderful to know you had a positive experience.
Great Customer Service
Dylanni H. was patient and explained every step to me. She stayed with me until I was sure that I got what I needed.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so glad to hear that Dylanni was patient and thoroughly explained everything, ensuring you received the assistance you needed. We appreciate your kind words!
wENDY WAS PATIENT
wENDY WAS PATIENT, KNOWLEDGEABLE AND HELPED ME ACCOMPLISH ALL i NEEDED TO DO.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are delighted to hear that Wendy was patient and knowledgeable, and helped you achieve everything you needed. We appreciate your kind feedback!
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