Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Eric was most helpful in assisting with my questions today. The wait time on the phone wasn’t too long, and once we connected, I was able to accomplish everything I needed. One suggestion I would... Ver mais
Dylanni was a fantastic representative who helped rectify an issue with my account, as well as setting up a new account belonging to my son. I had gotten some conflicting information which affected t... Ver mais
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informações de contato
New York, Estados Unidos
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Support was super easy to talk with and…
Support was super easy to talk with and they assisted me in the spot I couldnt do alone. Got everything back and figured out and working perfectly.
Great job….helped me easily and quickly…
Great job….helped me easily and quickly get done what I wanted. Thank you!
Top Notch
Associate was helpful,friendly and importantly, efficient.
Dylanni was excellent
Dylanni was excellent! She provided me with superior customer service in resolving my log in problem! She was professional, very cordial, had the technical expertise to get me back into my Raison accounts!
Incredibly helpful person.
What an incredibly helpful person Wendy was. She answered all my questions.
Great service and communication
Great service and communication. Researched my problem and solved it. Patient, also!
Very pleasant and professional
Very pleasant and professional
Great experience
Customer representatives are easy to reach, courteous and professional.
Great customer service from Dylanni
Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleasant in helping me. I also asked her a few additional questions not pertaining directly to my issue and she gladly answered them as well. I'd certainly hire her if I was looking for a CSR.
Ms Hawks
Ms. Hawks was very helpful. She redirected me to chrome and assisted me with the correct but similar email. At that point I was able to sign in … no problem.
Thank you.
AL
Easy to call for assistance
I was able to call Raisin and communicate with a human who was helpful and who spoke very clearly.
Trevor
Trevor, was efficient and fast. I felt very secure for him to be handling my issue.
The last agent I was forced to call was…
The last agent I was forced to call was very helpful and resolved my issue. Your Virtual Assistant failed by sending me a nonworking link to address the issue. The live agent failed too. He said my ssn was incorrect. I verified it on my account. His response was for me to call the main office #.
Corbin the gentleman I spoke with was…
Corbin the gentleman I spoke with was very helpful and walk me right through what I needed to do. Made it very easy. Thank you Corbin.
Eric was most helpful in assisting with…
Eric was most helpful in assisting with my questions today. The wait time on the phone wasn’t too long, and once we connected, I was able to accomplish everything I needed.
One suggestion I would make is to expand the FAQ’s on the website. My question was pretty straightforward, and could easily have been found there.
Great customer service
Jack was so helpful and answered every question I had. He really made it one of the best Customer Service calls I've had in a long time.
My customer service operator was great!
Great Customer Service
Dylanni was a fantastic representative who helped rectify an issue with my account, as well as setting up a new account belonging to my son. I had gotten some conflicting information which affected the promotions but she was able to get it all fixed by escalating the matter. She also called me back directly to assure me that the problems were resolved. Thank you, Dylanni.
Eric was very easy to understand
Eric was very easy to understand, calm, and professional. He put me at ease even though we didn't always see the same things on screen(s), he never lost patience. He had the best voice I've heard in a long time doing this type of work. (Actually, I am a voice teacher!)
Excellent customer service
Dylanni was polite, friendly, helpful and easy to understand. She answered my question quickly and provided information that I needed. I wish all my customer service calls could be so good. Keep up the great work.
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