Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Ver mais
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Veja o que dizem as avaliações
Eric was most helpful in assisting with my questions today. The wait time on the phone wasn’t too long, and once we connected, I was able to accomplish everything I needed. One suggestion I would... Ver mais
Dylanni was a fantastic representative who helped rectify an issue with my account, as well as setting up a new account belonging to my son. I had gotten some conflicting information which affected t... Ver mais
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informações de contato
New York, Estados Unidos
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Knowledgeable and courteous customer service.
The Raisin customer service representative who attended my phone call was very well-informed, patient and knowledgeable. He made contacting Raisin a pleasant and productive experience. All of my questions were patiently answered. If I could, I would request this particular Raisin representative whenever I need help with something related to the platform.
Related to the Raisin "experience," I appreciate the improvements made to the website and the ease of the banking process over the last year or so.
I would highly recommend Raisin to anyone seeking the most competitive rates in high yield savings accounts and certificates of deposit.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We truly appreciate your detailed feedback! It’s fantastic to hear that your phone support experience was so patient and thorough, and we're glad you are enjoying the recent website updates and seamless banking process. We really value your recommendation and your business!
Excellence is defined by you
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to trust you guys with my money and advice and I genuinely appreciate it.
I actually have recommended you guys to a couple of my friends finances personally is not what too many people will share with each other other thank you again
21 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We deeply value your trust and support! Hearing that our team has consistently provided fast, kind, and reliable guidance means the world to us. We’re especially honored that you feel confident recommending us to your friends. Thank you for sharing your experience!
The agent who helped me with patience…
The agent who helped me with patience and kindness as I am elderly and not at all computer savey.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate you taking the time to share your feedback! We’re delighted to hear that our team provided patient, kind, and supportive guidance every step of the way. Helping you navigate the platform comfortably is top priority for us, and we truly value your business!
Jack was personable and savvy.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate you taking the time to share your feedback! It's fantastic to hear that Jack provided such personable and savvy support. We’ll be sure to pass your kind words along to him!
Helpful Wendy
Wendy understood my question about FDIC insurance and provided me with helpful information. She was also professional, courteous and friendly.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate you taking the time to share your feedback! We’re delighted to hear that Wendy provided clear, courteous, and helpful guidance regarding your FDIC insurance questions. We'll be sure to pass along your compliments to her!
Dylanni was extremely competent and…
Dylanni was extremely competent and polite. She handled my questions promptly and professionally. Thank you!
20 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate you taking the time to leave a review! It's fantastic to hear that Dylanni provided prompt, professional, and competent service. We’ll be sure to pass your compliments along to her!
There was no wait to speak with a human…
There was no wait to speak with a human customer service agent. The agent was very informative, helpful and friendly. All my questions were answered.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate you taking the time to share your feedback! Minimizing wait times and getting you direct, helpful answers from a real person is always our goal, and we're glad to hear we hit the mark.
I have really appreciated the…
I have really appreciated the understanding of my concerns with great consideration, thanks so much.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Hearing this makes our day! Making sure you feel heard and supported is top priority for us, and we appreciate you taking the time to share your positive experience.
Always professional
Always professional, courteous, and helpful
14 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate your kind words! Delivering professional, helpful, and courteous service every time you reach out is our top priority, and we're glad to know we're hitting the mark.
The agent was very knowledgeable
The agent was very knowledgeable, courteous, respectful, and helpful. My problem was resolved quickly and smoothly.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We’re delighted to read about your experience! Fast, smooth, and respectful service is always our goal, and we appreciate you taking the time to share your support.
I had a little trouble navigating the…
I had a little trouble navigating the website. The raisin representative was very helpful in helping me complete my deposit
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Great to hear you received the help you needed! We're always working to improve our website experience, but we're glad our team was right there to ensure your deposit went through without a hitch.
transfer funds
We had questions regarding funds transitioning into new vehicle. Corbin had all info right at his fingertips … greatly appreciated.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Having the right information ready when you need it makes all the difference! We’re delighted that Corbin was able to assist you so efficiently, and we really appreciate your support.
thorough customer service person
13 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate your feedback! Providing thorough, high-quality support is always our top goal, and we're glad to hear our team took great care of you.
Wendy was knowledgeable
Wendy was knowledgeable, helpful and it was easy to understand her.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We appreciate you taking the time to share your feedback! It's wonderful to hear that Wendy provided clear, helpful, and knowledgeable support. We’ll be sure to pass your kind words along to her!
Excellent customer service.
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We are thrilled to hear that Dylanni provided such thoughtful, patient, and knowledgeable support. We will be sure to pass your kind words along to her team leader. She will be delighted to know she made such a positive impact on your experience. We truly appreciate your business!
Easy to do business with
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you for taking the time to leave us a 5-star review! We pride ourselves on making the process as smooth and straightforward as possible, so we're thrilled to hear about your positive experience. We truly appreciate your support!
Resposta da Raisin U.S.
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great and efficient experience with our team, and we truly appreciate your support.
Excellent customer service
Excellent customer service. I received the information I needed and am very satisfied.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so pleased to hear that you received the information you needed and are very satisfied with our customer service! Thank you for sharing your positive experience.
The person that helped me was very kind…
The person that helped me was very kind and patient with me. I didn’t feel rushed or that I was a burden.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad to hear that our team was able to provide you with kind and patient assistance. It's wonderful to know you felt comfortable and valued during your interaction with us!
Great First Experience with Raisin
Great customer service! I called Raisin with a question, and the representative was friendly, helpful, and professional. Very satisfied with the service.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you for your fantastic 5-star review! We're so pleased to hear that you had such a positive experience when you contacted us. It's wonderful to know that our representative was able to assist you effectively and professionally.
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