Raisin U.S. Avaliações 895

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no pena... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had to contact Raisin twice. The second time because I couldn't remember what the representative the first time told me. Both representatives were very helpful and knowledgeable. They were very pat... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be pl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço financeiro não-bancário

Escrito pela empresa

Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

895 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Very easy to understand products…

Very easy to understand products offered, and very easy to set up transfer from an external account. Very impressed with the speed of the transfer! I like the simplicity of using Raisin.

21 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that you found our products easy to understand and the transfer process simple! We appreciate your positive feedback regarding the speed and simplicity. Thanks for using Raisin!

Avaliado com 5 de um total de 5 estrelas

Talking to a live voice who always…

Talking to a live voice who always helps me

16 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We are happy to hear that our team is always there to help you. Thank you for your positive feedback; we appreciate it a lot.

Avaliado com 5 de um total de 5 estrelas

I started a few years ago with Raisin…

I started a few years ago with Raisin and have been very pleased with all of the processes. Once the initial registration is done and you set up your CDs, the process for renewing or switching CDs is exponentially quick. I have some CDs that expired and I was able to start new CDs in 6 minutes online. Very smooth process!

23 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that you've been pleased with your experience over the years. It's great to know that you find the CD renewal process quick and smooth. Thank you for your positive feedback!

Avaliado com 4 de um total de 5 estrelas

Telephone Assistance

Needed a simple change done in mailing of tax documents. It was done quickly through a phone call. The negative is that I could not figure out a way to do it through my online account.

20 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We appreciate your feedback. We're glad the mailing change was handled quickly over the phone. We apologize that you encountered difficulty making the change through your online account, and we'll look into improving this process.

Avaliado com 5 de um total de 5 estrelas

Competitive Interest rates

Competitive Interest rates, easy to use website, and good customer service!

15 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that you had a positive experience with our competitive rates, website, and customer service. Thank you for your valuable feedback!

Avaliado com 5 de um total de 5 estrelas

Use Raisin

Great and solid investment tool for high yield savings accounts.

23 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that you find our high-yield savings account a great and solid investment. Thank you for sharing your positive experience with us!

Avaliado com 5 de um total de 5 estrelas

Fast and crear

Fast and crear

21 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

Thank you for sharing your experience with us!

Avaliado com 1 de um total de 5 estrelas

Disappointed

I do not appreciate having the CASH ACCOUNT as it creates confusion and transaction delay.
Also, it takes several calls and emails to resolve a simple question or concern. Why?

13 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We regret the issues you faced with the cash account and delays. We're also sorry for the multiple contacts needed. We'll review this to improve our processes. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Great platform

Great platform, allowing for one stop shopping for higher interest savings accounts

9 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that our platform provides a convenient way for you to find higher interest savings accounts. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

I Love love love the Raisin team

I Love love love the Raisin team. Trustworthy and friendly and helpful! Thank you!

1 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We are so happy to hear that you had such a wonderful experience with our team! We appreciate your kind words and are grateful for your trust in us.

Avaliado com 5 de um total de 5 estrelas

Best CD and Savings rates available.

I have been a member of Raisin now for about 2 years. The banks under the Raisin umbrella are all FDIC insured and offer some of the best saving and CD rates available. Depositing and withdrawing is made very easy with Raisin. I highly recommend Raisin to anyone that is currently making only .25% to 3% on their money in their own banks or institutions. Give it a try and see how easy making and moving money can be.

4 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We appreciate you being a member for two years! We're happy to hear that you find the platform easy to use and are pleased with the rates. Thank you for recommending our services!

Avaliado com 5 de um total de 5 estrelas

I have deposited my life-savings at…

I have deposited my life-savings at Raisin.com since 2021 when it was operated under the name of SaveBetter.com. This is a company affected my life the most because I am a senior who put almost 95% of my total asset in FDIC products - CDs and saving accounts. I used to have many, many accounts with many, many banks due to the $250,000 limit for federal insurance protection for each account. And I needed to fill out many forms every time when I opened a new account with a new bank. Now I don't have to do this anymore. It is now so easy to close one account and transfer the money to another account for earning higher interest rate. The best of all is the Tax Filing Days because I only have to fill out two lines on Schedule B.

There are many banks and credit unions offer competitive interest rates at Raisin.com. Due to the competition, their interest rates are almost always the best you can find anywhere in the United States of America.

The service of the employees is excellent. If you ask them a question, you can get an answer the very next day unless it is a week-end.

The website platform is getting better and better........and very easy to use even for low-tech person like me. I am very certain that I will be their loyal customer until the day I stop breathing.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that our platform has simplified your savings management. It's great to know you find the competitive rates and employee service excellent, and that our website is user-friendly. Thank you for your loyalty!

Avaliado com 5 de um total de 5 estrelas

Very good fast reliable professional..

Very good fast reliable professional..

21 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We appreciate you taking the time to share your positive experience. We are happy to hear that our service was reliable and professional.

Avaliado com 2 de um total de 5 estrelas

Poor customer service and difficulty accessing funds

I've had an account with Raisin for at least two years now. Last month, I arranged to transfer money from my external savings account into my Rasin cash account so I could put it into a high-yield savings account. When I logged in a few days later to move the money into an interest-bearing account, I was locked out and could not access any part of my account. I received an email that told me I had to follow a link to reconfirm my identity. The link asked me to agree to allow a third-party software to access my personal information and use it to "improve its platform and services." I contacted customer support and told the agent that I was not comfortable with doing that and would not accept the condition. She said it was the ONLY way to verify my identity, which is absurd since I didn't have to do that to open the account. She also wouldn't tell me why the account had been locked. She acknowledged that my recent funds transfer was in the noninterest- bearing cash account. She offered no solution to the impasse, so I told her to close the account and return all of my funds to my external bank account. I have repeatedly checked on the status of my funds and now, nearly a full week later, they are still not returned. Today, I received the notice finally that the transfer to my external account had been arranged, and that it could take an additional 5 to 7 business days to be completed. I cannot recommend this banking platform. They are not transparent and gaining access to my funds is more difficult than it should be.

21 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We appreciate you sharing your experience. We regret the difficulty you faced accessing your account and the concerns regarding our identity verification process. We're sorry for the delay in returning your funds and the frustration this caused. We are reviewing your feedback to improve our processes and communication. We would be happy to review your specific concerns and address them directly. We kindly ask that you email complaints.us@raisin.com and reference this Trustpilot Review. Thank you again for taking the time to share with us.

Avaliado com 5 de um total de 5 estrelas

My phone call regarding questions about CD Renewals and other issues of comcern

My phone call regarding questions about maturing CD's was quickly answered with good knowledge and without hesitation.
I have entrusted Raisin with my savings for quite some time now and have come to really appreciate the fact that I can use one platform to access many banks offering top interest rates in FDIC insured accounts, while being able to spread out the risks keeping balances just under the insured limit of 250K with each of your participating banks.
One of my ever growing concerns is the security of my savings both online and at local banking institutions. Given the advances in AI and a growing global level of nefarious actors who remain out of reach from the justice system, who are forever increasing at an alarming rate and getting more sophisticated all the time, this issue should be paramount in your companies priorities.
Your business model is brilliant but you must do more to convey your shared concerns and what you're doing to ensure that every customer is protected, and given the tools to mutually ensure those protections.

Peter in Western Massachusetts

16 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

Thank you so much for being a long-time member of the Raisin community and for sharing such a thoughtful perspective. We are thrilled to hear that our support team provided the knowledgeable and prompt service you deserve regarding your maturing CDs.

You’ve touched on a topic that is indeed a top priority for us. You are absolutely right that as AI and digital threats evolve, our defenses must evolve even faster. We want to assure you that the safety of your savings is at the very core of our operations. To protect our customers, we employ multiple layers of defenses Furthermore, we only partner with FDIC or NCUA insured institutions that meet rigorous regulatory standards.

Please know that we hear you loud and clear and it is not just about having these protections in place, but about communicating them effectively and giving you the tools to feel completely secure. We are constantly working to enhance our security features and will continue to make transparency regarding these efforts a major priority for the company.

Greetings to Western Massachusetts, and thank you for your continued trust in us.

Avaliado com 5 de um total de 5 estrelas

Easy to sign up

Easy to sign up, fast transfer of money (no need to verify like other sites which use push-pull money)

7 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that the sign-up process was easy and the money transfer was fast. We appreciate you mentioning the verification process. Thank you for your positive feedback!

Avaliado com 1 de um total de 5 estrelas

Good luck collecting your funds

Good luck collecting your funds out to an external account. They make it so hard. People work for the company are incompetent; switching my external account (due to closure) was nightmarish. So much of my time was wasted on repeating myself.

10 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We appreciate you bringing this to our attention. We regret that you encountered difficulties and that changing your external account was such a hassle. We'll review this situation to improve our processes. If you have a moment, please reach out to us at support.us@raisin.com or call us at (844) 994-3276. Your insights help us get back on the right track!

Avaliado com 5 de um total de 5 estrelas

Good job

Answered my questions was pleasant and efficient.

1 de abril de 2026
Avaliação não solicitada
logotipo da Raisin U.S.

Resposta da Raisin U.S.

We're happy to hear that your questions were answered, and the service was pleasant and efficient. Thank you for your positive feedback!

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