I recently experienced identity theft and possible compromise of my account. The team at Raisin has been outstanding in their willingness to help sort everything out. Their two top priorities were to... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I recently experienced identity theft and possible compromise of my account. The team at Raisin has been outstanding in their willingness to help sort everything out. Their two top priorities were to... Ver mais
A empresa respondeu
I just had an excellent customer service experience working with Dylanni. She was patient, professional, and took the time to address all of my concerns. She also guided me through the app and showed... Ver mais
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I spoke with Dylanni about a question I had on my account. She literally had the answer as I finished the question. In a world of endless menus designed to frustrate you so you go away or an AI Agen... Ver mais
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I was simply looking to transfer funds from one bank, to another with a higher rate. Given the amount, wanted a second set of eyes to make sure I was doing things correctly. Kylie provided me the reas... Ver mais
A empresa respondeu
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
New York, Estados Unidos
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Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.

Resposta da Raisin U.S.

Resposta da Raisin U.S.
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.

Resposta da Raisin U.S.
Always nice to have a transaction go smoothly!

Resposta da Raisin U.S.
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.

Resposta da Raisin U.S.
Anastasia fixed a difficult online problem. She was skilled and personable throughout the process

Resposta da Raisin U.S.
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.

Resposta da Raisin U.S.
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.

Resposta da Raisin U.S.
Company representative provided excellent service and handled my request quickly and professionally.

Resposta da Raisin U.S.
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.

Resposta da Raisin U.S.
Very responsive and helpful with issues.

Resposta da Raisin U.S.
I felt confident that Raisin provided appropriate safety procedures. I was provided very clear instructions in response to my questions.

Resposta da Raisin U.S.
Excellent people and service.

Resposta da Raisin U.S.
My question regarding beneficiary assignment was answered. I would have liked the ability to name a contingent or secondary beneficiary, rather than only the choice to (1) name a 100% POD beneficiary (with no contingent beneficiary) or (2) assign a 50-50 split to beneficiaries.

Resposta da Raisin U.S.
Creating an account was easy…any questions I had were addressed quickly and the communication was clear and concise. Really happy with my experience and investment into Raisin.

Resposta da Raisin U.S.
Fast comprehensive answer to my emailed question

Resposta da Raisin U.S.
The staff was very courteous and efficient and knowledgeable. Had my answer in a heartbeat.

Resposta da Raisin U.S.
The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be their forever customer until the day I stop breathing because this company saves me a lot of time and makes my life much easier. If you want to learn more about my past experience, please read my previous reviews.

Resposta da Raisin U.S.
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how to move about your platform with a bit more comfort. I am new to saving or making any kind of interest and it has been a fun and scary ride... Thank you for showing me how to generate a decent gain without stock market gimmicks. You are making it possible for everyone to learn and grow. Thank you again, Marty

Resposta da Raisin U.S.
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