Rangemaster Avaliações 

Jackie was instrumental in helping me manage my order. She had excellent customer service and was very professional. I am extremely happy with the device she provided me. She’s great!

We are absolutely delighted with our new Rangemaster Estelle Deluxe! The whole experience was top-tier, thanks to excellent communication from the team. We were especially impressed by Lak and Mark, our delivery team. They were so friendly and professional, making the whole process feel very personal. Lak took the time to show me exactly how everything worked and even sent over extra resources. It’s rare to receive such great service—thank you!

Very helpful and gave more information to help solve my problem

After sales service were really, really helpful. A particular mention and a big thank you to Reece in customer service.

No that didnt work!
Tried the email you gave me which bounced back!
I assume there were too many letters in it so tried without two "r"s and it did not bounce back but still no reply!
Tried the phone number you gave me and actually spoke to someone-who could not help me with technical issues!
She gave me the number for the technival support department- came back "Number not valid" !!
Shall I give up?
Glad I am not buying anything new from you!
I just had a very simple quick query about pan supports- can it be this difficult to get a response??

I'm extremely disappointed in my Rangemaster Classic 60 Induction Cooker, full of cheap Beko circuitry assembled in Turkey masquerading as a quality oven - mine broke after 2.5 years, 6 months out of warranty ... the circuitboard controlling the induction hob failed, after the fan cooling it also failed, leading to a repair so expensive as to make it impractical. The repairman said normally expensive well-built induction hobs come with three circuit boards so the point of failure is smaller, but Rangemaster/Beko crammed everything into one cheap board which meant the hob not only failed but failed beyond repair - I can't adequately communicate how swindled I feel by this purchase. Awful.

Really good customer service with Reece at Rangemaster. I would definitely buy another product and shop at Rangemaster. He made it so easy for me to communicate and explain myself.

Jackie from customer relations was a lovely lady and helped solve my query. The good will has gone a long way I’d be a returning customer 100% recommend

I had 4 delivery dates and one failed delivery due to sending the wrong vehicle.
However , today Neil and Dwayne came and delivered & installed my cooker. They are a credit to you and deserve a 20 out of 10 score .

The base of our saucepan became faulty. It was swapped out within 3 days. Koreene, the Sales Co-Ordinator responded immediately, even more welcome given it was a weekend. Worth noting that we bought the saucepan 20 years ago so the 25 year guarantee proved to be valuable. Thank you Koreene.

Our Rangemaster professional deluxe arrived this week. The communication was excellent letting us know the delivery date and delivery guys phoned when they were near. Skip and Zen removed the old oven and installed the new one seamlessly. They were friendly, helpful and professional and quickly noticed a small chip on the front of the hob which was logged straight away. I was contacted the next day to arrange a repair which was extremely impressive. Really glad we ordered and waited for a rangemaster which is a great addition to our kitchen and hopefully it will be perfect after the repair.

I had a faulty oven tray which was replaced under warranty within a few days. Very helpful, very efficient, very quick. My case was handled by Koreene.

Steer clear I'm afraid to say. I have been trying to get my Falcon Oven fixed by them since last October (having bought it May 2026 with what was meant to be 2 months lead time but delivered 2 months late, Sept 2026) and I can only think they must be going under as I am having virtually non existent after care and service by them. My hob needs replacing and the wrong one has been delivered or its been delivered broken to their engineers 4 times now. The people they use to fix it do not communicate and keep ordering the wrong parts. The oven arrived cooking hotter at the front than the back (the engineer said this is a common problem) and this has still not been fixed, nearly a year later, despite someone coming out to replace a part very late in the evening last autumn. The doors are not adjusted properly so wonky and heat escapes at the bottom. the oven rattles. There seems to be no way to get to the bottom of these problems. I made the decision to go for such a premium oven as I hoped it might be a once in a life time purchase and I loved the look of it but now I can't stand to look at it with it's plank of wood where the hob should be. I've been cooking on camping stoves since last October and can't find a way forward. I hate to write this as I don't want them to go bust as then there really never will be any way to get it fixed but please steer clear at all costs if you value your sanity! I have spend hours upon hours on the phone and writing emails and they as a company just do not function, just like their ovens.

We had a new replacement Rangemaster Professional+ 60 Induction Cooker, delivered and fitted, following a unrepairable failure in the hob (E6 error) within the first few months of purchase of the first. Although the arranging of the delivery of a replacement was delayed for some weeks due to some contractual change, the company was very helpful in every other way.
The Rangemaster engineers, Lek and Mark were excellent, fitting the new cooker expertly. Rangemaster staff has been courteous and helpful throughout the process compared to many modern companies that tend to find the customer a burden to be avoided. Thanks.

Had a problem with an Aga stainless steel saucepan which we bought over 24 years ago, however as it has a 25 year warranty we approached Aga Rangemaster and Koreene sorted it out. New one has arrived. Many thanks Koreene.

Very nice looking Rangemaster professional just delivered, on schedule and on time by Lak and Mark. Exceptional delivery and installation team, helpful, neat, respectful and informative. Everything explained clearly and set up perfectly. All packaging on new cooker taken away and old cooker. I highly recommend Rangemaster range cookers and their own delivery/installation service.

Perfect customer service from a very reliable and efficient Philly and Jonny. They were extremely efficient, courteous and kindly. I’m impressed!

The 5 stars are purely for the delivery chaps Skip & Zen and Rangemaster HO customer services who have delivered a replacement cooker after a couple of months of pain, trying to get the subcontractor deliver a service they were contracted for.
Skip & Zen were brilliant and worlds apart from the experience we had with pacifica (no stars for them!). Rangemaster’s own team is polite, friendly, knowledgeable & helpful. This is proper service so please don’t dilute the brands reputation by using a substandard subcontractor.

Very helpful and professional team - Steve and Andy thank you. Fitted new oven perfectly and quickly with absolute minimal disruption. Thank you both.

We had our new Falcon 1092 Deluxe delivered and installed by Skip and Zen and the old Rangemaster taken away. Service was excellent and very quick. Both chaps were very polite and seemed to really enjoy their job, entertaining us with banter about some of their more entertaining experiences. They were both knowledgeable, professional and a credit to the company. The cooker isn't bad either - very pleased.